David's Bridal

★★★★☆
  • 4512 N Harlem Ave

    Harwood Heights, IL 60706

    Map & Directions
  • 708-583-1740

About David's Bridal

Hours
Mon. - Fri. 11am - 9pm;Sat. 10am - 6pm;Sun. 12am - 6pm

Shopping

Shopping
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I have to admit that when I read some of the reviews on line, I was hesitant to make an appointment. But I did, and I am forever grateful! On my first trip, I was a bit early but they let me roam around and look at gowns and bridesmaids

3
★★★★★

I have to admit that when I read some of the reviews on line, I was hesitant to make an appointment. But I did, and I am forever grateful! On my first trip, I was a bit early but they let me roam around and look at gowns and bridesmaids

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I got my dress at this location and found the salespeople to be very helpful and pleasant. A lot of not great dresses, but I found one that was great, and serveral others I liked. They were imformative about the return policy and were not pushing additional items.

2
★★★★☆

I got my dress at this location and found the salespeople to be very helpful and pleasant. A lot of not great dresses, but I found one that was great, and serveral others I liked. They were imformative about the return policy and were not pushing additional items.

Pros: Pretty dresses, selection, price!!

Cons: some not pretty dresses, a little crowded

.

When trying on my wedding dress at David's Bridal, 2 salespeople helping me recommended a veil and tiara, both of which I had not planned to purchase. Being that these women work on commission they made a convincing case for why I would want both items but they neglected to tell me that all sales are final on all merchandise at their store. When meeting with my hairstylist 4 months later I realized I did not want the tiara and was told by Davids Bridal that I could not return it. I had several encounters with salespeople at the store and at no time during any transaction was I told about this sales policy. Be sure to ask! And I would recommend shopping elsewhere for better customer service.

1
★★★☆☆

When trying on my wedding dress at David's Bridal, 2 salespeople helping me recommended a veil and tiara, both of which I had not planned to purchase. Being that these women work on commission they made a convincing case for why I would want both items but they neglected to tell me that all sales are final on all merchandise at their store. When meeting with my hairstylist 4 months later I realized I did not want the tiara and was told by Davids Bridal that I could not return it. I had several encounters with salespeople at the store and at no time during any transaction was I told about this sales policy. Be sure to ask! And I would recommend shopping elsewhere for better customer service.

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I was the bridesmaid in a friend's wedding last year and she purchased her gown and ours from this store. Terrible customer service. The clerks were unhelpful and the seamstresses very rude. We did our best to work around that because the bride really wanted the dresses from here, but I would never shop there for my wedding nor any other occasion, and I told them so. This is supposed to be a fun day for the bride and they made it miserable and made her uncomfortable. They may be less expensive than other shops....but you'll pay for it in very poor customer service.

1
★★☆☆☆

I was the bridesmaid in a friend's wedding last year and she purchased her gown and ours from this store. Terrible customer service. The clerks were unhelpful and the seamstresses very rude. We did our best to work around that because the bride really wanted the dresses from here, but I would never shop there for my wedding nor any other occasion, and I told them so. This is supposed to be a fun day for the bride and they made it miserable and made her uncomfortable. They may be less expensive than other shops....but you'll pay for it in very poor customer service.

Pros: Location for bride, Inexpensive

Cons: Poor customer service, Limited selection, Poor fittings

Editorial from

In Short
A chic, sleek boutique, it's not. But those willing to look carefully will likely find a big-time bargain. The staff is helpful and knows the merchandise but doesn't provide extensive one-on-one attention or advice.…

 

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