GCS Credit Union

★★☆☆☆
  • 1833 3rd St

    Madison, IL 62060

    Map & Directions
  • 618-797-7993

About GCS Credit Union

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Finance

Finance
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2.0 4
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I had a vehicle financed through GCSfcu. I'm a vol. firefighter/emt and I'm joining the Marines. I was 2 months behind only car note in November of 2010 and had made a payment at the end of November. Leaving me 1 month behind. They came and reposesed my car because they couldnt get in contact with me to harass me about being 1 month behind. I was told I had to come up with a specific amount to get the car back, and 2 days later I get a letter in the mail stating I had to pay the car off in full to get it back. The staff I had spoken to were very rude, and they DO lie to you. I should have listened to my best friend who had a bad experience with them and refinanced through someone else. Lesson learned.

1
★☆☆☆☆

I had a vehicle financed through GCSfcu. I'm a vol. firefighter/emt and I'm joining the Marines. I was 2 months behind only car note in November of 2010 and had made a payment at the end of November. Leaving me 1 month behind. They came and reposesed my car because they couldnt get in contact with me to harass me about being 1 month behind. I was told I had to come up with a specific amount to get the car back, and 2 days later I get a letter in the mail stating I had to pay the car off in full to get it back. The staff I had spoken to were very rude, and they DO lie to you. I should have listened to my best friend who had a bad experience with them and refinanced through someone else. Lesson learned.

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I would not recomend them to anyone. Their employees are rude and disrespectful. They don't care about people, just money. You are a number to them. Their loans rates are not competitive.
Good luck getting someone to return a call. My parents were with them for decades, and this CU is now a joke. RUN AWAY, don't walk, RUN!!!!

1
★☆☆☆☆

I would not recomend them to anyone. Their employees are rude and disrespectful. They don't care about people, just money. You are a number to them. Their loans rates are not competitive.
Good luck getting someone to return a call. My parents were with them for decades, and this CU is now a joke. RUN AWAY, don't walk, RUN!!!!

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1 out of 1 people found this review helpful.

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I would avoid using this institution at all costs. I know of several people who have had problems dealing with these people. I personally was convinced to keep their accounts out of my bankruptcy because they would be there for me in the future. This has not been the case. They have been rude, short and condescending towards me. I have dealt with several credit unions in my life and this is by far the most mismanaged facility.

1
★☆☆☆☆

I would avoid using this institution at all costs. I know of several people who have had problems dealing with these people. I personally was convinced to keep their accounts out of my bankruptcy because they would be there for me in the future. This has not been the case. They have been rude, short and condescending towards me. I have dealt with several credit unions in my life and this is by far the most mismanaged facility.

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2 out of 2 people found this review helpful.

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I have banked with GCSFCU for the past 15 years. Never have I had one problem with them. Even when I worked in a bank, I chose to bank with the credit union. GCS offers, fast friendly service, great rates, and top notch employees. They offer a variety of services that many other banks don't. You get more than a friendly smile when you bank with them, you get great service.

5
★★★★★

I have banked with GCSFCU for the past 15 years. Never have I had one problem with them. Even when I worked in a bank, I chose to bank with the credit union. GCS offers, fast friendly service, great rates, and top notch employees. They offer a variety of services that many other banks don't. You get more than a friendly smile when you bank with them, you get great service.

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0 out of 22 people found this review helpful.

 

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