Ice Chatham Theaters

★★☆☆☆

About Ice Chatham Theaters

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Arts & Entertainment

Arts & Entertainment
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2.2 5
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I go to this theater frequently and no it is not perfect. But it is in a nearby neighborhood and it employs kids and young adults from the neighborhood. And yes they should provide good customer service. But instead of abandoning them I continue to go and complain if necessary so that they can get better. It keeps the $$ in the city and provides jobs and precludes trips the burbs.

3
★★★☆☆

I go to this theater frequently and no it is not perfect. But it is in a nearby neighborhood and it employs kids and young adults from the neighborhood. And yes they should provide good customer service. But instead of abandoning them I continue to go and complain if necessary so that they can get better. It keeps the $$ in the city and provides jobs and precludes trips the burbs.

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Mostly have discounts and speical offers the only problem is the space and the parking lot ....ICE Theaters Chatham 14
210 87th Street
Chicago, IL

2
★★☆☆☆

Mostly have discounts and speical offers the only problem is the space and the parking lot ....ICE Theaters Chatham 14
210 87th Street
Chicago, IL

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Yes, I totally agree MOST people!!!!????.. IT USED TO BE NICE!!!! However, myself, my family members, neighbors, and friends ALL agree pretty much EVERYTHING has changed! The managers are NICE-nasty! The concession stand workers are VERY RUDE and unconcerned! Most of the time the ticket booth workers are just as rude. I experienced and my 8 yr old God-daughter witnessed an awful scene where I was loudly berated by a concession stand worker. I emailed the theater and received (2) NICE-Nasty, condescending emails telling me that I didn??t witness what happened before my very eyes. I asked them to check the audio surveillance to ??hear? the guy going off on me! I was ??offered? free tickets to return by the manager on duty, who told me that ??she wasn??t there? (to witness what transpired). I thanked her for the ??offer? but politely refused them! This is not the first time I have been insulted in this theater????. It is odd to me how we have NEVER had to file a complaint against the other theaters, we frequent. But I will take the blame for this one ( had guarded reservations about going because of the messy atmosphere), I admit I compromised for the short distance to travel????..I WILL NEVER RETURN!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

Yes, I totally agree MOST people!!!!????.. IT USED TO BE NICE!!!! However, myself, my family members, neighbors, and friends ALL agree pretty much EVERYTHING has changed! The managers are NICE-nasty! The concession stand workers are VERY RUDE and unconcerned! Most of the time the ticket booth workers are just as rude. I experienced and my 8 yr old God-daughter witnessed an awful scene where I was loudly berated by a concession stand worker. I emailed the theater and received (2) NICE-Nasty, condescending emails telling me that I didn??t witness what happened before my very eyes. I asked them to check the audio surveillance to ??hear? the guy going off on me! I was ??offered? free tickets to return by the manager on duty, who told me that ??she wasn??t there? (to witness what transpired). I thanked her for the ??offer? but politely refused them! This is not the first time I have been insulted in this theater????. It is odd to me how we have NEVER had to file a complaint against the other theaters, we frequent. But I will take the blame for this one ( had guarded reservations about going because of the messy atmosphere), I admit I compromised for the short distance to travel????..I WILL NEVER RETURN!!!!!!!!!!!!!!!!!

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Yes, I totally agree????.. IT USED TO BE NICE!!!! However, myself, my family members, neighbors, and friends ALL agree pretty much EVERYTHING has changed! The managers are NICE-nasty! The concession stand workers are VERY RUDE and unconcerned! Most of the time the ticket booth workers are just as rude. I experienced and my 8 yr old God-daughter witnessed an awful scene where I was loudly berated by a concession stand worker. I emailed the theater and received (2) NICE-Nasty, condescending emails telling me that I didn??t witness what happened before my very eyes. I asked them to check the audio surveillance to ??hear? the guy going off on me! I was ??offered? free tickets to return by the manager on duty, who told me that ??she wasn??t there? (to witness what transpired). I thanked her for the ??offer? but politely refused them! This is not the first time I have been insulted in this theater????. It is odd to me how we have NEVER had to file a complaint against the other theaters, we frequent. But I will take the blame for this one ( had guarded reservations about going because of the messy atmosphere), I admit I compromised for the short distance to travel????..I WILL NEVER RETURN!!!!!!!!!!!!!!!!!

0
★☆☆☆☆

Yes, I totally agree????.. IT USED TO BE NICE!!!! However, myself, my family members, neighbors, and friends ALL agree pretty much EVERYTHING has changed! The managers are NICE-nasty! The concession stand workers are VERY RUDE and unconcerned! Most of the time the ticket booth workers are just as rude. I experienced and my 8 yr old God-daughter witnessed an awful scene where I was loudly berated by a concession stand worker. I emailed the theater and received (2) NICE-Nasty, condescending emails telling me that I didn??t witness what happened before my very eyes. I asked them to check the audio surveillance to ??hear? the guy going off on me! I was ??offered? free tickets to return by the manager on duty, who told me that ??she wasn??t there? (to witness what transpired). I thanked her for the ??offer? but politely refused them! This is not the first time I have been insulted in this theater????. It is odd to me how we have NEVER had to file a complaint against the other theaters, we frequent. But I will take the blame for this one ( had guarded reservations about going because of the messy atmosphere), I admit I compromised for the short distance to travel????..I WILL NEVER RETURN!!!!!!!!!!!!!!!!!

Pros: Close by in distance

Cons: Always a negative experience

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I always enjoy myself at Ice Chatham. I usually catch a matinee, but it really doesn't matter when I go the service and selection of movies is always the same. TOP NOTCH.

4
★★★★☆

I always enjoy myself at Ice Chatham. I usually catch a matinee, but it really doesn't matter when I go the service and selection of movies is always the same. TOP NOTCH.

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