Orland Park Cyclery

★★★☆☆
  • 14445 John Humphrey Dr.

    Orland Park, IL 60462

    Map & Directions
  • 708-460-2999

About Orland Park Cyclery

Categories
  • Sporting Goods
  • Bicycles
Details
  • Schwinn
Hours
M 10am-6pm, Tu-Th 10am-7pm, F-Sa 10am-6pm, Su 11am-4pm
Special Offer
Personal, Professional Service
3.3333 3
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I had my bike serviced at Orland Park Cyclery in the spring and had two tires and tubes replaced. I placed the bike in the garage and was unable to ride it until August. When I took the bike down from the garage the rear tire had a flat. I inflated it, and after two blocks on my first ride the tire was flat. I took the bike back to Orland Park Cyclery and was told that the tube liner was improperly inserted. When I told them that the tube was replaced at their store, they asked me if the bike had been ridden. I told them it had, and that is when I found out something was wrong with the rear tire. The owner then said, " Well if you rode it, then it is your fault." After paying I told them that I thought that they had poor customer service and that I would not be returning. The owner said " We've been in business for 30 years, if you think your lack of business is going to hurt us your wrong". I am a big believer in customer service and this type of attitude in dealing with customers is unacceptable. Obviously Orland Park Cyclery doesn't stand behind their own work. Shop at their at your own risk !!

1
★☆☆☆☆

I had my bike serviced at Orland Park Cyclery in the spring and had two tires and tubes replaced. I placed the bike in the garage and was unable to ride it until August. When I took the bike down from the garage the rear tire had a flat. I inflated it, and after two blocks on my first ride the tire was flat. I took the bike back to Orland Park Cyclery and was told that the tube liner was improperly inserted. When I told them that the tube was replaced at their store, they asked me if the bike had been ridden. I told them it had, and that is when I found out something was wrong with the rear tire. The owner then said, " Well if you rode it, then it is your fault." After paying I told them that I thought that they had poor customer service and that I would not be returning. The owner said " We've been in business for 30 years, if you think your lack of business is going to hurt us your wrong". I am a big believer in customer service and this type of attitude in dealing with customers is unacceptable. Obviously Orland Park Cyclery doesn't stand behind their own work. Shop at their at your own risk !!

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I just started to ride again after many years off the bike. So I had no idea what to expect when I walked into Orland Park Cyclery. Their great sales staff walked me through and help me decide on the perfect bike for me. I decided on a Trek rode bike that I love. They were very nice people to deal with and took their time with me to ensure that I was happy. I was so happy that I went back and bought new bikes for my two kids! Its going to be a Merry Christmas for them this year! These guys are great

PROS: Great sales team, Friendly, and Reasonable!
CONS: None

5
★★★★★

I just started to ride again after many years off the bike. So I had no idea what to expect when I walked into Orland Park Cyclery. Their great sales staff walked me through and help me decide on the perfect bike for me. I decided on a Trek rode bike that I love. They were very nice people to deal with and took their time with me to ensure that I was happy. I was so happy that I went back and bought new bikes for my two kids! Its going to be a Merry Christmas for them this year! These guys are great

PROS: Great sales team, Friendly, and Reasonable!
CONS: None

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Orland Park Cyclery is catered towards more serious rides, but then again so are most bike shops. They've got most of the brands you would expect to see here, and upgrade components for yoru bike. The important things to me, though, are service and price. OPC does well in both - prices are on par with comparable bike shops in the area, btu don't expect to get a cut-rate deal here. However, you can save a bit over online orders since you're not paying shipping - you can have your bike same day.

The staff is knowledgeable about bikes - how to fit someone for a bike, the best bikes to choose, upgrades, etc. So you don't need to be a pro to walk inside (though it helps). They stand by their products, so you're covered if you happen to receive something defective. All in all a place worth checking out if you're shopping around for a new bike, and are a serious cycler.

PROS: fun to browse, caters well to pros
CONS: kind of pricey

4
★★★★☆

Orland Park Cyclery is catered towards more serious rides, but then again so are most bike shops. They've got most of the brands you would expect to see here, and upgrade components for yoru bike. The important things to me, though, are service and price. OPC does well in both - prices are on par with comparable bike shops in the area, btu don't expect to get a cut-rate deal here. However, you can save a bit over online orders since you're not paying shipping - you can have your bike same day.

The staff is knowledgeable about bikes - how to fit someone for a bike, the best bikes to choose, upgrades, etc. So you don't need to be a pro to walk inside (though it helps). They stand by their products, so you're covered if you happen to receive something defective. All in all a place worth checking out if you're shopping around for a new bike, and are a serious cycler.

PROS: fun to browse, caters well to pros
CONS: kind of pricey

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Message from Orland Park Cyclery

More about Orland Park Cyclery

A&Js' Bike Locks, a division of Orland Park Cyclery, is located in Orland Park, Illinois. We are a family owned and operated, full-service bicycle shop. We can assist you with nearly any cycling-related issue you may have, including: * Building and m

 

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