Totally Board

★☆☆☆☆
Skateboards, snowboards, clothing & attire
  • 29 S LA Grange Rd

    LA Grange, IL 60525

    Map & Directions
  • 708-588-1400

About Totally Board

Hours
Mon, Thurs & Fri 11am - 9pm; Tue & Wed 11am - 8pm; Sat 10am - 7pm; Sun 11am - 5pm
1.0 2
Hi! Sign in to let us know how Totally Board was?
Write a Review
.

Trying to return a board that we were told would be fully refunded was a nightmare. We had thrown the receipt out thinking we were going to keep the board. We were interrogated by this macho, stuck-up psuedo-body builder who demanded to know why we didn't have a receipt, and then pretty much accused us of lying about when we actually purchased the board. The board was still in its original packaging and purchased the week before, and then he proceded to question us even more about where the board had been kept over the past week. He then told us that any other retail store would not have refunded us the money. Both of us work in retail, and we knew that it was as simple as looking up the sku number to find the receipt, and that any other store would not have made us feel as bad or as criminal as this store has.

Bottom line: service is awful, you will have a hard time getting your money back. We will NEVER shop here for anything again. Be advised to take your money elsewhere.

0
★☆☆☆☆

Trying to return a board that we were told would be fully refunded was a nightmare. We had thrown the receipt out thinking we were going to keep the board. We were interrogated by this macho, stuck-up psuedo-body builder who demanded to know why we didn't have a receipt, and then pretty much accused us of lying about when we actually purchased the board. The board was still in its original packaging and purchased the week before, and then he proceded to question us even more about where the board had been kept over the past week. He then told us that any other retail store would not have refunded us the money. Both of us work in retail, and we knew that it was as simple as looking up the sku number to find the receipt, and that any other store would not have made us feel as bad or as criminal as this store has.

Bottom line: service is awful, you will have a hard time getting your money back. We will NEVER shop here for anything again. Be advised to take your money elsewhere.

.

Trying to return a board that we were told would be fully refunded was a nightmare. We had thrown the receipt out thinking we were going to keep the board. We were interrogated by this macho, stuck-up pseudo-body builder who demanded to know why we didn't have a receipt, and then pretty much accused us of lying about when we actually purchased the board. The board was still in its original packaging and purchased the week before, and then he proceeded to question us even more about where the board had been kept over the past week. He then told us that any other retail store would not have refunded us the money. Both of us work in retail, and we knew that it was as simple as looking up the sku number to find the receipt, and that any other store would not have made us feel as bad or as criminal as this store has.

Bottom line: service sucks, you will have a hard time getting your money back. We will NEVER shop here for anything again. Be advised to take your money elsewhere.

1
★☆☆☆☆

Trying to return a board that we were told would be fully refunded was a nightmare. We had thrown the receipt out thinking we were going to keep the board. We were interrogated by this macho, stuck-up pseudo-body builder who demanded to know why we didn't have a receipt, and then pretty much accused us of lying about when we actually purchased the board. The board was still in its original packaging and purchased the week before, and then he proceeded to question us even more about where the board had been kept over the past week. He then told us that any other retail store would not have refunded us the money. Both of us work in retail, and we knew that it was as simple as looking up the sku number to find the receipt, and that any other store would not have made us feel as bad or as criminal as this store has.

Bottom line: service sucks, you will have a hard time getting your money back. We will NEVER shop here for anything again. Be advised to take your money elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Totally Board, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review