Johnny B's Pro Lube

★★★★★

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Automotive

Automotive
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Ward Chrysler Kia

1412 W Main St Carbondale, CO

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900 E Main St Carbondale, CO

5.0 1
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I asked Robert and James at the Murphysboro location to check a squealing belt, my breaks and an engine/transmission/emissions light. What I have always loved about these boys is that they never work on anything without first: showing you the issue and second: Asking if you want them to do it or if you would like a recommendation of local shops. I've been to shops where a mechanic would fix an issue without asking first and then expect me to pay for the services I didn't request.

Unlike the negative comment the person left about the Carbondale location on here and ripoff report.com, Robert told me that my pads were fine and the only reason they were squealing was because the pads were cheap (which is true...at the time I had another shop put on my pads I was very broke and turned down the high quality pads). Robert and James could have easily convinced me that the pads needed replaced since as a girl, I assumed the squeal was from needing new breaks. But they did not. They were honest and even said that I might as well get the most out of my money and wait to replace pads.

The next issue they addressed was the squealing belt I asked them to diagnose. They diagnosed the issue which made sense based on what other mechanics had said. They took care of the issue at a wonderful price.

The tricky issue is one that is still be figured out as my car is with them. I have seen multiple mechanics about an engine/transmission/emissions light that comes on that causes my car to not go past 2.2 rpms. They have been calling Chrysler shops about similar issues trying to help me out.

So far they seem to be more knowledgeable than all the other places that have worked on my car and they have even corrected mistakes from other shops.

My husband and I have been there a couple times before and have had nothing but good experiences with this location and find Robert and James to be wonderful guys. I would recommend them and we'll continue to use them.

5
★★★★★

I asked Robert and James at the Murphysboro location to check a squealing belt, my breaks and an engine/transmission/emissions light. What I have always loved about these boys is that they never work on anything without first: showing you the issue and second: Asking if you want them to do it or if you would like a recommendation of local shops. I've been to shops where a mechanic would fix an issue without asking first and then expect me to pay for the services I didn't request.

Unlike the negative comment the person left about the Carbondale location on here and ripoff report.com, Robert told me that my pads were fine and the only reason they were squealing was because the pads were cheap (which is true...at the time I had another shop put on my pads I was very broke and turned down the high quality pads). Robert and James could have easily convinced me that the pads needed replaced since as a girl, I assumed the squeal was from needing new breaks. But they did not. They were honest and even said that I might as well get the most out of my money and wait to replace pads.

The next issue they addressed was the squealing belt I asked them to diagnose. They diagnosed the issue which made sense based on what other mechanics had said. They took care of the issue at a wonderful price.

The tricky issue is one that is still be figured out as my car is with them. I have seen multiple mechanics about an engine/transmission/emissions light that comes on that causes my car to not go past 2.2 rpms. They have been calling Chrysler shops about similar issues trying to help me out.

So far they seem to be more knowledgeable than all the other places that have worked on my car and they have even corrected mistakes from other shops.

My husband and I have been there a couple times before and have had nothing but good experiences with this location and find Robert and James to be wonderful guys. I would recommend them and we'll continue to use them.

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