By the Dozen Bakery

★★★★☆
  • 8324 N 2nd St

    Machesney Park, IL 61115

    Map & Directions
  • 815-636-0668

About By the Dozen Bakery

Categories
Hours
Sun 6am-12am, Mon-Fri 6am-5pm, Sat 6am-2pm

Food

Food
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3.5 4
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My friend recently ordered a cake from there and did not get the cake the way she was promised she would get it. She paid a large sum of money for this cake that was totally deformed and when she complained to the owner she basically told he she wouldn't do anything about it and that she really didn't care who she told about her bad experience. This coming from the owner shows where the lack of customer service starts... from the top! I will NEVER order another cake from this place again!

1
★☆☆☆☆

My friend recently ordered a cake from there and did not get the cake the way she was promised she would get it. She paid a large sum of money for this cake that was totally deformed and when she complained to the owner she basically told he she wouldn't do anything about it and that she really didn't care who she told about her bad experience. This coming from the owner shows where the lack of customer service starts... from the top! I will NEVER order another cake from this place again!

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I ALWAYS get my cake from these people. Usually there service is wonderful. But watch out if you come across Dawn. I am now looking for a new baker, sad to say!

3
★★★☆☆

I ALWAYS get my cake from these people. Usually there service is wonderful. But watch out if you come across Dawn. I am now looking for a new baker, sad to say!

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Whenever I'm out to MP I stop by here. The only downside is that they close early in the afternoon. They have the best cake in the area, and bakery goods. Very yummy! Also they make "naughty" cakes...as they made one for my brother when he turned 21. Haha! Staff is very helpful and know there cake!

5
★★★★★

Whenever I'm out to MP I stop by here. The only downside is that they close early in the afternoon. They have the best cake in the area, and bakery goods. Very yummy! Also they make "naughty" cakes...as they made one for my brother when he turned 21. Haha! Staff is very helpful and know there cake!

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My daughter chose her wedding cake from By The Dozen. They delivered it earlier than planned to the reception hall which was fantastic. They also provide a coupon for a cake top to get on your first anniversary instead of having to eat old cake.

5
★★★★★

My daughter chose her wedding cake from By The Dozen. They delivered it earlier than planned to the reception hall which was fantastic. They also provide a coupon for a cake top to get on your first anniversary instead of having to eat old cake.

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