Hamada Of Japan

★★★★☆
South suburbs' largest steak, seafood, and sushi restaurant.
  • 18310 North Creek Dr

    Tinley Park, IL 60477

    Map & Directions
  • 708-444-2255

About Hamada Of Japan

Hours
Mon-Thu 11:30am-9:30pm ; Fri 11:30am-10:30pm ; Sat 11:30am-10:30pm ; Sun Closed

Food

Food
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ON 21 MAR 2014, MYSELF, MY 2 DAUGHTERS AND MY MOTHER DINED AT HAMADA.WHAT WE THOUGHT WAS GOING TO BE A WONDERFUL EVETNING BECAUSE WE HAVE BEEN TO HAMADA ON SEVERAL OCCASIONS WAS ANYTHING BUT. WE WAITED ABOUT 20 MINS. TO BE SEATED THAT

3
★★★★★

ON 21 MAR 2014, MYSELF, MY 2 DAUGHTERS AND MY MOTHER DINED AT HAMADA.WHAT WE THOUGHT WAS GOING TO BE A WONDERFUL EVETNING BECAUSE WE HAVE BEEN TO HAMADA ON SEVERAL OCCASIONS WAS ANYTHING BUT. WE WAITED ABOUT 20 MINS. TO BE SEATED THAT

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The food is good from a previous experience but when I made reservation for 28 people to celebrate my daughter??s birthday, they messed up the reservation and never apologized. Management behavior was very unprofessional; they accused me of lying, and not making the reservation. I even told management when the reservation was made and they did not care. They never tried to help me with a solution to accommodate my party of 28. Thank GOD my daughter??s birthday was not ruin, we found another restaurant 4 hour prior to guess arriving, and they accommodated our needs. Poor customer is the down fall and key to unsuccessful businesses. It??s great to have excellent food but efficient/effective customer service skills are pertinent. I deserve good customer service with good food and Hamada does not exhibit both. Due to poor management and their unprofessionalism, I will never dine there again.

1
★☆☆☆☆

The food is good from a previous experience but when I made reservation for 28 people to celebrate my daughter??s birthday, they messed up the reservation and never apologized. Management behavior was very unprofessional; they accused me of lying, and not making the reservation. I even told management when the reservation was made and they did not care. They never tried to help me with a solution to accommodate my party of 28. Thank GOD my daughter??s birthday was not ruin, we found another restaurant 4 hour prior to guess arriving, and they accommodated our needs. Poor customer is the down fall and key to unsuccessful businesses. It??s great to have excellent food but efficient/effective customer service skills are pertinent. I deserve good customer service with good food and Hamada does not exhibit both. Due to poor management and their unprofessionalism, I will never dine there again.

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Wonderfully delicious, in an outgoing atmosphere. Fun for a date, or night out with friends!
Seems a bit pricey when first glancing at the menu but the price include appetizer, main course and desert!
Food is wonderful and the service (cooked right in front of you) is a blast to watch!

4
★★★★☆

Wonderfully delicious, in an outgoing atmosphere. Fun for a date, or night out with friends!
Seems a bit pricey when first glancing at the menu but the price include appetizer, main course and desert!
Food is wonderful and the service (cooked right in front of you) is a blast to watch!

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I was so excited when my friend indicated that we were going to this restuarant for lunch. Boy was I surprised. I could not enjoy the food because of the terrible service and attitude of the chef preparing our food. I have dined out many times, but this is first time I've had anyone cook my food and throw it on my plate. During the course of the food being prepared, the chef was just awful. Upon leaving I reported this to the manager who indicated to me that this chef has always received compliments. I felt as though my feelings did not matter. I will never return to this restuarant nor will I recommend it to anyone I know.

0
★☆☆☆☆

I was so excited when my friend indicated that we were going to this restuarant for lunch. Boy was I surprised. I could not enjoy the food because of the terrible service and attitude of the chef preparing our food. I have dined out many times, but this is first time I've had anyone cook my food and throw it on my plate. During the course of the food being prepared, the chef was just awful. Upon leaving I reported this to the manager who indicated to me that this chef has always received compliments. I felt as though my feelings did not matter. I will never return to this restuarant nor will I recommend it to anyone I know.

Pros: Plenty of parking space and beautiful decor

Cons: Terrible Service

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this restaurant is a good place to get together with friends, family, and just about anyone.. the way the chef prepares the meals is spectacular and the service is wonderful... i love their surprises.... You never seem to know when they are going to pop up.. i hope that many people dine in at Hamada of Japan and if one doesnt HE OR SHE IS MISSING OUT BIG TIME... i love it there and i love to be entertained by the Chefs...!

2
★★★★★

this restaurant is a good place to get together with friends, family, and just about anyone.. the way the chef prepares the meals is spectacular and the service is wonderful... i love their surprises.... You never seem to know when they are going to pop up.. i hope that many people dine in at Hamada of Japan and if one doesnt HE OR SHE IS MISSING OUT BIG TIME... i love it there and i love to be entertained by the Chefs...!

Pros: Entertainment

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I like this restuarant. The atmosphere is very lively and the food is delicious. When I have dined here, I have alway had the opportunity to have a good griller who makes it fun to watch him prepare the food. It is a nice place for a special occasion and the children will like it as well.

4
★★★★☆

I like this restuarant. The atmosphere is very lively and the food is delicious. When I have dined here, I have alway had the opportunity to have a good griller who makes it fun to watch him prepare the food. It is a nice place for a special occasion and the children will like it as well.

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I previously had gone to this restaurant and love the environment. Its very family friendly and the kids love it as well! The cooks/chef is very entertaining and makes the meal that much more enjoyable.

4
★★★★☆

I previously had gone to this restaurant and love the environment. Its very family friendly and the kids love it as well! The cooks/chef is very entertaining and makes the meal that much more enjoyable.

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Great place to celebrate a birthday, mother's day or just a girl's day out! The staff and waiters are very helpful to first timers. The menu is pretty straight forward with something to please everyone.

Everything takes place right in front of your eyes. From food prep to the actually serving of your meal. And there are always a few suprises. Its always fun and even the kids will enjoy it.

The prices are fair and it includes, appetizers, main courses and desserts.

5
★★★★★

Great place to celebrate a birthday, mother's day or just a girl's day out! The staff and waiters are very helpful to first timers. The menu is pretty straight forward with something to please everyone.

Everything takes place right in front of your eyes. From food prep to the actually serving of your meal. And there are always a few suprises. Its always fun and even the kids will enjoy it.

The prices are fair and it includes, appetizers, main courses and desserts.

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A word of warning for any business professionals trying to do a business luncheon or dinner here - don't. I had to go find a waitress three times to get service and the managment was awful. I was aghast at how unhelpful management was and just down and out RUDE. The food is okay. The chef did a great job preparing the dishes and once we did have a waitress, she did an okay job. Would not recommend this place. Even when I called to place my reservation, the host was very unfriendly and unaccomodating.

1
★★☆☆☆

A word of warning for any business professionals trying to do a business luncheon or dinner here - don't. I had to go find a waitress three times to get service and the managment was awful. I was aghast at how unhelpful management was and just down and out RUDE. The food is okay. The chef did a great job preparing the dishes and once we did have a waitress, she did an okay job. Would not recommend this place. Even when I called to place my reservation, the host was very unfriendly and unaccomodating.

Cons: service was awful

 

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