Toys"R"Us

★★★☆☆
  • 120 Commerce Ln

    Fairview Heights, IL 62208

    Map & Directions
  • 618-394-1100

About Toys"R"Us

Hours
Sun-Thu 8am-11pm, Fri 8am-12am, Sat 7am-12am

Shopping

Shopping
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The selection of toys is very good in this store but the service is not always the best. They are usually pretty friendly but it is often hard to find someone to help you out. Then when you finally find someone they have to go get someone else to help them. It seems like they do not train their employees very well and the managers always seem to be doing nothing

3
★★★☆☆

The selection of toys is very good in this store but the service is not always the best. They are usually pretty friendly but it is often hard to find someone to help you out. Then when you finally find someone they have to go get someone else to help them. It seems like they do not train their employees very well and the managers always seem to be doing nothing

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How weird to have a toy store and not have it kid friendly. I went in at Christmas to check out drums for my 3 year old -- store was packed drums were on the top shelf so kids couldn't get to them -- I took them down and let me little guy check them out -- in a matter of minutes a clerk came by and told us it wasn't allowed -- by then a crowd had gathered and the clerk was booed away. I bought the drums -- I saw 4 other parents buy after seeing how much my guy enjoyed them -- by the way -- before he started playing them, I couldn't find ANYONE to help.

2
★★☆☆☆

How weird to have a toy store and not have it kid friendly. I went in at Christmas to check out drums for my 3 year old -- store was packed drums were on the top shelf so kids couldn't get to them -- I took them down and let me little guy check them out -- in a matter of minutes a clerk came by and told us it wasn't allowed -- by then a crowd had gathered and the clerk was booed away. I bought the drums -- I saw 4 other parents buy after seeing how much my guy enjoyed them -- by the way -- before he started playing them, I couldn't find ANYONE to help.

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Toys R Us has a great selection of different toys for boys and girls. They have a well managed and friendly store. My children love to look at all the toys they have. This is a great place to shop.

4
★★★★☆

Toys R Us has a great selection of different toys for boys and girls. They have a well managed and friendly store. My children love to look at all the toys they have. This is a great place to shop.

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They do have a great selection of toys. However the store is very crowded and dirty. I didn't have a problem with the customer service, just wish they wouldn't pack so much in such a small place.

3
★★★☆☆

They do have a great selection of toys. However the store is very crowded and dirty. I didn't have a problem with the customer service, just wish they wouldn't pack so much in such a small place.

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Toys R Us has a lot of great toys. There bathrooms are very clean and it is hard to find someone to help you. There clearance is good! The cashiers are always helpful, but their lines are often long.

3
★★★☆☆

Toys R Us has a lot of great toys. There bathrooms are very clean and it is hard to find someone to help you. There clearance is good! The cashiers are always helpful, but their lines are often long.

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No one is around to help you, and the store is filthy. The clearance bins haven't been cleaned out in years, the shelves are unkempt, and the staff is sparse - but the cashiers are usually nice.

2
★★☆☆☆

No one is around to help you, and the store is filthy. The clearance bins haven't been cleaned out in years, the shelves are unkempt, and the staff is sparse - but the cashiers are usually nice.

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