Once Upon A Child

★★☆☆☆
1.875 8
Hi! Sign in to let us know how Once Upon A Child was?
Write a Review
.

I agree with you! I just left a store at 3584 Hwy 138SE Stockbridge, GA 30281. I returned to get the money for the clothes I left and come to find out someone beat me to it the funny thing is that didn't try to forge my name they signed a different name and signature and that person was able to leave with the money and when I finally returned they realized that the wrong person received the money and I was reimburse but I am still angry because ID should be checked or atleast match the signature. I want that particular worker fired and I will not stop until she is.

Thank you
Celina Nyack

1
★☆☆☆☆

I agree with you! I just left a store at 3584 Hwy 138SE Stockbridge, GA 30281. I returned to get the money for the clothes I left and come to find out someone beat me to it the funny thing is that didn't try to forge my name they signed a different name and signature and that person was able to leave with the money and when I finally returned they realized that the wrong person received the money and I was reimburse but I am still angry because ID should be checked or atleast match the signature. I want that particular worker fired and I will not stop until she is.

Thank you
Celina Nyack

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Last time I took clothes in to sell I was told they are only giving store credit -- no cash. I don't know if this is a temporary policy or permanent change in business practice. I have never liked that this store will not go through your clothes on the spot and make an offer. Instead, you must wait for a phone call (the first time it was nearly 2 wks.) and then go back to the store to get your store credit or pick up the refused clothes (or leave them for their charity donation). Anyway, some of the clothes are pretty nice and look nearly new -- and I have been happy with my purchases. However, I am often surprised at the poor quality clothes (meaning way beyond new looking, at times with holes, or in one case with so much dirt on a pair of warm-up pants I couldn't be certain they would wash clean). Who would pay $4.50 for a faded, washed-out Target brand tee shirt when you could buy it new for $5.00? I have even wondered if the owner shops garage sales to augment the store merchandise. To be fair, I will say that I have not experienced any rudeness from the staff.

2
★★☆☆☆

Last time I took clothes in to sell I was told they are only giving store credit -- no cash. I don't know if this is a temporary policy or permanent change in business practice. I have never liked that this store will not go through your clothes on the spot and make an offer. Instead, you must wait for a phone call (the first time it was nearly 2 wks.) and then go back to the store to get your store credit or pick up the refused clothes (or leave them for their charity donation). Anyway, some of the clothes are pretty nice and look nearly new -- and I have been happy with my purchases. However, I am often surprised at the poor quality clothes (meaning way beyond new looking, at times with holes, or in one case with so much dirt on a pair of warm-up pants I couldn't be certain they would wash clean). Who would pay $4.50 for a faded, washed-out Target brand tee shirt when you could buy it new for $5.00? I have even wondered if the owner shops garage sales to augment the store merchandise. To be fair, I will say that I have not experienced any rudeness from the staff.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have not noted any of the problems with the staff as all of the other reviewers have. In fact, I always find them to be friendly; they say hello when I come in and thank me when I leave. I think they even have offered to help me find things a time or two, otherwise, they seem to be pretty busy sorting clothing and stuff to get ready to sell.

I have had my daughter in with me as well as gone in alone and have also not had any problems with her being with me. The staff is very sweet to her and when she wanders, I follow, and if she picks stuff up, I have her place it back right away or she can walk the store with an item or two until we leave, then it gets put back. No one has ever "bullied" me in that store. I also do not think that the play area is a rule, as any time she has been w/ me, nothing was mentioned about having to place her there. If it were a rule in that store, you could bet I would not shop there any more.

Overall, I think the prices are decent, albeit some seem a little high but that doesn't deter me from buying there. I really love to buy jeans there as well as coats & jackets because I can always find them in like-new or new with tag condition.

If something is too high priced for me, I pass.

I did call and ask about selling to them last week and was told they were only giving $20 cash, the rest store credit so I won't be selling to them in the near future as I personally prefer cash in hand.

Overall, the store isn't above and beyond by any means, nor does the staff go above and beyond but it is a lot cleaner than many other resale stores and the quality is good for the price you pay. I will return for sure.

3
★★★☆☆

I have not noted any of the problems with the staff as all of the other reviewers have. In fact, I always find them to be friendly; they say hello when I come in and thank me when I leave. I think they even have offered to help me find things a time or two, otherwise, they seem to be pretty busy sorting clothing and stuff to get ready to sell.

I have had my daughter in with me as well as gone in alone and have also not had any problems with her being with me. The staff is very sweet to her and when she wanders, I follow, and if she picks stuff up, I have her place it back right away or she can walk the store with an item or two until we leave, then it gets put back. No one has ever "bullied" me in that store. I also do not think that the play area is a rule, as any time she has been w/ me, nothing was mentioned about having to place her there. If it were a rule in that store, you could bet I would not shop there any more.

Overall, I think the prices are decent, albeit some seem a little high but that doesn't deter me from buying there. I really love to buy jeans there as well as coats & jackets because I can always find them in like-new or new with tag condition.

If something is too high priced for me, I pass.

I did call and ask about selling to them last week and was told they were only giving $20 cash, the rest store credit so I won't be selling to them in the near future as I personally prefer cash in hand.

Overall, the store isn't above and beyond by any means, nor does the staff go above and beyond but it is a lot cleaner than many other resale stores and the quality is good for the price you pay. I will return for sure.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Owner of the store was a self-proclaimed early childhood expert as she was rudely doling out unsolicited parenting advice to her customers with children...I already have a mother-in-law thank you very much!!! Will not return.

2
★★☆☆☆

Owner of the store was a self-proclaimed early childhood expert as she was rudely doling out unsolicited parenting advice to her customers with children...I already have a mother-in-law thank you very much!!! Will not return.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The owner is cruel and a bully, she ripped me off and is rude to all her customers! All of Saint Charles and West Chicago has stopped going there, since this new owner has taken over. Me nor my friends or family will ever frequent this business again.

1
★☆☆☆☆

The owner is cruel and a bully, she ripped me off and is rude to all her customers! All of Saint Charles and West Chicago has stopped going there, since this new owner has taken over. Me nor my friends or family will ever frequent this business again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My 3 year old son & I used to look forward to shopping at this store. Everyone was very friendly and my son loved to look at & play with the toys. We always put everything back when we were finished and never had any complaints from the people who worked there. I have been to this particular store 3 times since it changed owners, and the last trip was the last straw!

Under the new management, kids are confined to a very small, resticted play area in the front of the store filled with toys. Children are no longer "allowed" to look at or play with ANYTHING outside of the 3x3 play area. That's fine, I understand the logic behind this, a bit strict, but again understandable. The problem I have with this set-up is, as I go to look at clothes, I have to leave my 3 year old in this designated area and listen to him being directed and corrected by the woman who owns the store. This is very annoying to me...for several reasons, one being that I do not feel he is doing anything wrong, and secondly, who the heck is SHE to be directing my son?

When it was time to go, my son climbed out of the play area...I looked in my purse for my credit card, and in the split second he had wandered to the back of the sore. I immediately began to look for him & call for him. This prompted the owner to scold me for letting him "run wild" and stated that he must be next to me AT ALL TIMES. To which my reply was, "he was not away from me for 30 seconds!"

Long story short...if you enjoy being belittled in front of other moms & your child, then this would be the store for you. If you have a perfectly behaved 3 year old, then this would be the store for you.

Besides, their quality of "gently used" clothes has deteriorated since it first opened...and everything is overpriced too!

BEWARE....DON'T SHOP HERE!!!!

1
★☆☆☆☆

My 3 year old son & I used to look forward to shopping at this store. Everyone was very friendly and my son loved to look at & play with the toys. We always put everything back when we were finished and never had any complaints from the people who worked there. I have been to this particular store 3 times since it changed owners, and the last trip was the last straw!

Under the new management, kids are confined to a very small, resticted play area in the front of the store filled with toys. Children are no longer "allowed" to look at or play with ANYTHING outside of the 3x3 play area. That's fine, I understand the logic behind this, a bit strict, but again understandable. The problem I have with this set-up is, as I go to look at clothes, I have to leave my 3 year old in this designated area and listen to him being directed and corrected by the woman who owns the store. This is very annoying to me...for several reasons, one being that I do not feel he is doing anything wrong, and secondly, who the heck is SHE to be directing my son?

When it was time to go, my son climbed out of the play area...I looked in my purse for my credit card, and in the split second he had wandered to the back of the sore. I immediately began to look for him & call for him. This prompted the owner to scold me for letting him "run wild" and stated that he must be next to me AT ALL TIMES. To which my reply was, "he was not away from me for 30 seconds!"

Long story short...if you enjoy being belittled in front of other moms & your child, then this would be the store for you. If you have a perfectly behaved 3 year old, then this would be the store for you.

Besides, their quality of "gently used" clothes has deteriorated since it first opened...and everything is overpriced too!

BEWARE....DON'T SHOP HERE!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I brought in my things for an offer, she took 10 days to get back to me. On a Friday evening the owner left a message on my answering machine that she would give me $3.50, and I have 24 hours to pick up. I was out of town and I came in the next day after receiving the message. I did not want the store credit she offered me and she refused to give me back my coat. I insisted she either give me my coat or cash, she refused. I asked for a corporate number and she laughed and refused to give it to me, she also said it would do me no good, and if I didn't leave she would call the police.I was shocked she could be so horrible! A customer who was behind me followed me out of the store and gave me an web address that I could complain about her to. The customer told me she was a new owner and there has been many complaints about her. She also said that she had no right to sell my items without verbal acceptance of her offer. I called the owner and told her what her customer told me and she hung up on me! I am speaking with the corporate office now, and hope this issue will be resolved. I am requesting that this owner donate $75.00 to the Salvation Army for the purchase of a new coat that a child in need can receive, and a letter of apology for her bullying me and taking my property. I will update if this issue get resolved!

0
★☆☆☆☆

I brought in my things for an offer, she took 10 days to get back to me. On a Friday evening the owner left a message on my answering machine that she would give me $3.50, and I have 24 hours to pick up. I was out of town and I came in the next day after receiving the message. I did not want the store credit she offered me and she refused to give me back my coat. I insisted she either give me my coat or cash, she refused. I asked for a corporate number and she laughed and refused to give it to me, she also said it would do me no good, and if I didn't leave she would call the police.I was shocked she could be so horrible! A customer who was behind me followed me out of the store and gave me an web address that I could complain about her to. The customer told me she was a new owner and there has been many complaints about her. She also said that she had no right to sell my items without verbal acceptance of her offer. I called the owner and told her what her customer told me and she hung up on me! I am speaking with the corporate office now, and hope this issue will be resolved. I am requesting that this owner donate $75.00 to the Salvation Army for the purchase of a new coat that a child in need can receive, and a letter of apology for her bullying me and taking my property. I will update if this issue get resolved!

Pros: The customers in the neighborhood stopped going there.

Cons: The horrible owner

.

I love resale shops in general because you never know what you'll find, but it's especially true at this store. They have great quality children's clothes, toys, books, and baby items. Because it's cosignment, it's not as cheap as places like Goodwill, but it also means their stuff is better quality. This particular location usually seems to be cluttered and somewhat unorganized, at least the toys are, but in general I find that it's worth my time to sift through things because there are great deals to be found.

4
★★★★☆

I love resale shops in general because you never know what you'll find, but it's especially true at this store. They have great quality children's clothes, toys, books, and baby items. Because it's cosignment, it's not as cheap as places like Goodwill, but it also means their stuff is better quality. This particular location usually seems to be cluttered and somewhat unorganized, at least the toys are, but in general I find that it's worth my time to sift through things because there are great deals to be found.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Once Upon A Child, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review