Coleman & Rhoads Furniture

★★☆☆☆
  • 300 E Main St

    West Frankfort, IL 62896

    Map & Directions
  • 618-932-2128

About Coleman & Rhoads Furniture

Categories
  • Furniture Stores
  • Vanities
Details
  • Mattress Stores

Home & Garden

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1.5 2
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Purchased Natuzzi recliner and couch 2 1/2 years ago .The leather on ..both pieces are peeling .There is no color left just black backing.When I purchased these I was told there was a 10 year warranty. I paid around 2800.00 for the set. Colemanrhodes sent a rep to my house,he took pictures. He said he had never seen this before he would get back to me.He called 3 days later and said SORRY warranty has expired 10 years is for the frame only. I should have called earlier but I have a seriouly ill daughter.The store would not help me. I have furniture that looks like junk. I even asked if they could get me arm and back covers he said that would look ..funny. The rep was a nice guy.I sure he was just following the store policy which must be TOUGH LUCK.

1
★☆☆☆☆

Purchased Natuzzi recliner and couch 2 1/2 years ago .The leather on ..both pieces are peeling .There is no color left just black backing.When I purchased these I was told there was a 10 year warranty. I paid around 2800.00 for the set. Colemanrhodes sent a rep to my house,he took pictures. He said he had never seen this before he would get back to me.He called 3 days later and said SORRY warranty has expired 10 years is for the frame only. I should have called earlier but I have a seriouly ill daughter.The store would not help me. I have furniture that looks like junk. I even asked if they could get me arm and back covers he said that would look ..funny. The rep was a nice guy.I sure he was just following the store policy which must be TOUGH LUCK.

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Coleman Rhoads furniture in West Frankfort definetly has the widest selection, however, it's pretty hard to get someone to help you. We were gazed at by 3 different salespeople, but none offered to assist us.

2
★★☆☆☆

Coleman Rhoads furniture in West Frankfort definetly has the widest selection, however, it's pretty hard to get someone to help you. We were gazed at by 3 different salespeople, but none offered to assist us.

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