All Tune & Lube

★☆☆☆☆
  • 6718 Rte 83

    Darien, IL 60561

    Map & Directions
  • 630-655-1181

About All Tune & Lube

Hours
Mon - Fri, 8am - 8pm; Sat, 8am - 7pm; Sun, 10am - 5pm

Automotive

Automotive
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We took our Jeep in for an oil change January 5, 2013. They did the oil change and let us know that the differential and drive shaft pinion seal were leaking and needed to be changed. We made an appointment for the following weekend, Jan 12, to get that taken care of. We dropped it off and came back that afternoon and noticed the next day that it was still leaking. So we took it back the next saturday, Jan 19, the manager said they would fix it. We picked it up again that afternoon and again noticed it was still leking the next day. So we took it in again the following saturday, Jan 26. This time the manager gave us an attitude and said he has been using international parts because they are the best. Now he would have to actually order a Jeep part and we had to bring it back on Jan 28th to be fixed. After having the Jeep part put on the Jeep it hasn't leaked since. I guess international parts aren't the BEST for all vehicles after all. The oil change was $27.97 and the service cost $293.09.
We wote a letter complaining about this location to their corporate headquarters but haven't heard anything. So now we figured we needed to let the people know that this place is bad. They have bad attitudes and use parts they want to use not caring about the safety of their customers. Only caring about you having to go back and spend more money.

1
★☆☆☆☆

We took our Jeep in for an oil change January 5, 2013. They did the oil change and let us know that the differential and drive shaft pinion seal were leaking and needed to be changed. We made an appointment for the following weekend, Jan 12, to get that taken care of. We dropped it off and came back that afternoon and noticed the next day that it was still leaking. So we took it back the next saturday, Jan 19, the manager said they would fix it. We picked it up again that afternoon and again noticed it was still leking the next day. So we took it in again the following saturday, Jan 26. This time the manager gave us an attitude and said he has been using international parts because they are the best. Now he would have to actually order a Jeep part and we had to bring it back on Jan 28th to be fixed. After having the Jeep part put on the Jeep it hasn't leaked since. I guess international parts aren't the BEST for all vehicles after all. The oil change was $27.97 and the service cost $293.09.
We wote a letter complaining about this location to their corporate headquarters but haven't heard anything. So now we figured we needed to let the people know that this place is bad. They have bad attitudes and use parts they want to use not caring about the safety of their customers. Only caring about you having to go back and spend more money.

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