Target

★★★☆☆
Free Shipping & Free Returns on Everything
  • 2350 Troy Rd

    Edwardsville, IL 62025

    Map & Directions
  • 618-659-3200

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2.75 4
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I visited the Target store in Edwardsville IL on Tuesday, Jan. 12 2010 at about 2:00 PM to return a gift my mother had received for Christmas. I HAD A Gift Receipt......The customer service rep told me repeatedly that the sweater had been worn and there were no tags on it. She would not take it back. THE SWEATER HAD NOT BEEN WORN. IT HAD LAID ON MY BED SINCE CHRISTMAS SO IT COULD BE RETURNED...I explained I had a gift receipt and gifts are not usually given with the tags on them. She was so rude - and practically called me a liar to my face. By the time I left, I threw the sweater in an empty basket and told her to wear it. I will not shop at Target again. This person should not be working with the public. She has cost your store many many dollars as I will tell all my friends about this incident. My mother received this gift from the church as she is in a nursing home. This doesn't make any difference, but I hope this woman experiences the same treatment in the future...And by the way, she was busy talking to one of the other male employees and I might have interrupted her.

1
★☆☆☆☆

I visited the Target store in Edwardsville IL on Tuesday, Jan. 12 2010 at about 2:00 PM to return a gift my mother had received for Christmas. I HAD A Gift Receipt......The customer service rep told me repeatedly that the sweater had been worn and there were no tags on it. She would not take it back. THE SWEATER HAD NOT BEEN WORN. IT HAD LAID ON MY BED SINCE CHRISTMAS SO IT COULD BE RETURNED...I explained I had a gift receipt and gifts are not usually given with the tags on them. She was so rude - and practically called me a liar to my face. By the time I left, I threw the sweater in an empty basket and told her to wear it. I will not shop at Target again. This person should not be working with the public. She has cost your store many many dollars as I will tell all my friends about this incident. My mother received this gift from the church as she is in a nursing home. This doesn't make any difference, but I hope this woman experiences the same treatment in the future...And by the way, she was busy talking to one of the other male employees and I might have interrupted her.

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Not quite as much of selection as your wal marts or your k marts but the prices here are way cheaper. They usually have the same types of clothes as wal mart and they are usually cheaper. If your looking for a cheap decent clothing place this will do.

3
★★★☆☆

Not quite as much of selection as your wal marts or your k marts but the prices here are way cheaper. They usually have the same types of clothes as wal mart and they are usually cheaper. If your looking for a cheap decent clothing place this will do.

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I love, love, love Target, but not this one. This is my most frequently shopped store, because of the location, but I think that is going to change. The traffic to the store is becoming insane, and the customer service has been insane for some time. There are two ladies that work managment, that could use a lesson on tact and grace. I often think the employees look they just rolled out of bed. On more than one occasion I have had to get mean with this store, only to contact Target headquarters, and being told that It was indeed handled improperly. I have seen employees hide clearance items, making them no better than the customers. This store needs to shape up!!!!

3
★★★☆☆

I love, love, love Target, but not this one. This is my most frequently shopped store, because of the location, but I think that is going to change. The traffic to the store is becoming insane, and the customer service has been insane for some time. There are two ladies that work managment, that could use a lesson on tact and grace. I often think the employees look they just rolled out of bed. On more than one occasion I have had to get mean with this store, only to contact Target headquarters, and being told that It was indeed handled improperly. I have seen employees hide clearance items, making them no better than the customers. This store needs to shape up!!!!

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We often drive the twenty minutes down crowded 159 so that we can shop at this Target. The store is clean, and typically well-stocked, unlike neighboring Shiloh. The customer service can be very good - if you can find someone there to help you. Other than that, it's highly recommended.

4
★★★★☆

We often drive the twenty minutes down crowded 159 so that we can shop at this Target. The store is clean, and typically well-stocked, unlike neighboring Shiloh. The customer service can be very good - if you can find someone there to help you. Other than that, it's highly recommended.

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Message from Target

There's not much you won't find at Target, and at unbeatable prices. Not only are the prices hard to beat, but you can combine offers from coupons, REDCard offers and their Cartwheel. You'll find discounts every day and you get free shipping when you spend $25 or more.

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In Short
Red-shirted salespeople guide shoppers through the bright, well organized stores. From housewares to lawn care, Target stores are always clean and welcoming. And with clothing lines by Mossimo and Isaac Mizrahi and…

 

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