Greg's Shoe Repair

★★★★☆

About Greg's Shoe Repair

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Hours
Mon-Wed 8am-6pm ; Thu 8am-6:30pm ; Fri 8am-6pm ; Sat 9am-3pm ; Sun Closed
3.5 8
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.

Apparently, the owner is spending all of his time with other customers because he couldn't do a more horrible job on my Uggs if he tried! I brought in a pair of pink Uggs this past July 2014 I'd only worn once but had a tiny (1/4 inch)

3
★★★★★

Apparently, the owner is spending all of his time with other customers because he couldn't do a more horrible job on my Uggs if he tried! I brought in a pair of pink Uggs this past July 2014 I'd only worn once but had a tiny (1/4 inch)

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Damaged the lining on my Franco Sarto shoes during a glueing job. When I confronted the owner he got defensive. I left very upset and will never be back. Do not recommend.

3
★★★★★

Damaged the lining on my Franco Sarto shoes during a glueing job. When I confronted the owner he got defensive. I left very upset and will never be back. Do not recommend.

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I can not believe how they treat there customers.

0
★☆☆☆☆

I can not believe how they treat there customers.

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Employees refused to install an orthopedic lift onto three pairs of shoes of mine. The reason was that they require a prescription for such work to be done. I traveled thirty minutes to get to this location only to be told to spend additional money and time for a service that no-one else has such a ridiculous requirement. Having needed this performed on my footwear for the past five years nearly I do not think I need to get a doctors permission to have it done by a non-medical entity. I ended up going to Geneva Shoe Repair and found their service to be much nicer with a superior product.

0
★☆☆☆☆

Employees refused to install an orthopedic lift onto three pairs of shoes of mine. The reason was that they require a prescription for such work to be done. I traveled thirty minutes to get to this location only to be told to spend additional money and time for a service that no-one else has such a ridiculous requirement. Having needed this performed on my footwear for the past five years nearly I do not think I need to get a doctors permission to have it done by a non-medical entity. I ended up going to Geneva Shoe Repair and found their service to be much nicer with a superior product.

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I was in need of a heel replacement from the existing ??rubber? heels to leather on a new pair of Frye boots, Greg took the time to explain the proper height of the Western heel, its balance and relationship to walking. Not something with which the average consumer would concern themselves ?? only that new heels are needed.

At the same time, Hossein, his assistant with 25 years in shoe repair, demonstrated his expertise by showing me how he would layer the leather and angle the heel to achieve this balance - in order to retain the Western boot style and quality.

Greg Herwaldt is the 3rd generation of ??shoe repair experts? in his family - from his father and grandfather, and we??re very fortunate to have this business in Geneva.
The boots were completed when promised, and a more than a fair price was paid for the outstanding service, personal attention, and quality details received.

2
★★★★★

I was in need of a heel replacement from the existing ??rubber? heels to leather on a new pair of Frye boots, Greg took the time to explain the proper height of the Western heel, its balance and relationship to walking. Not something with which the average consumer would concern themselves ?? only that new heels are needed.

At the same time, Hossein, his assistant with 25 years in shoe repair, demonstrated his expertise by showing me how he would layer the leather and angle the heel to achieve this balance - in order to retain the Western boot style and quality.

Greg Herwaldt is the 3rd generation of ??shoe repair experts? in his family - from his father and grandfather, and we??re very fortunate to have this business in Geneva.
The boots were completed when promised, and a more than a fair price was paid for the outstanding service, personal attention, and quality details received.

Pros: Best Service & Education In Repair

.

We've used Greg's Shoe Repair for years now & wouldn't take our shoes anywhere else. The prices are good and the service is fast. The location is easy to find and the hours are convenient. We'd highly recommend them!

4
★★★★☆

We've used Greg's Shoe Repair for years now & wouldn't take our shoes anywhere else. The prices are good and the service is fast. The location is easy to find and the hours are convenient. We'd highly recommend them!

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.

I had taken my shoes here to be resoled. It had taken almost 2 and 1/2 weeks to get back as well as astronomical pricing! I was not happy! I wish he would have told me that there was more work to be done on the shoes then we agreed upon! Instead of calling me, he just went ahead and did it and charged me more money. I am very upset. I dont feel like I got what I paid for.

0
★☆☆☆☆

I had taken my shoes here to be resoled. It had taken almost 2 and 1/2 weeks to get back as well as astronomical pricing! I was not happy! I wish he would have told me that there was more work to be done on the shoes then we agreed upon! Instead of calling me, he just went ahead and did it and charged me more money. I am very upset. I dont feel like I got what I paid for.

.

Really great service and excellent results. Greg is really honest and tells you what he can and cannot do...

2
★★★★☆

Really great service and excellent results. Greg is really honest and tells you what he can and cannot do...

Pros: good service and workmanship

Cons: a little pricey for shoe repair

 

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