The Home Depot

★★☆☆☆
  • 2555 N Normandy

    Chicago, IL 60707

    Map & Directions
  • 773-745-9900

About The Home Depot

Categories
  • Hardware
  • Industrial Equipment
  • Building Materials
  • Lawn & Garden Equipment Manufacturers
  • Carpeting
  • Floor Coverings
  • Household Appliances
Details
  • Shop Online
  • Grills
  • Household Fans
Hours
M-Sa 6am-10pm, Su 8am-8pm
Phones
  • Fax (773-804-3216)

Home & Garden

Home & Garden
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August 5, 2017

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September 23, 2017

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October 19, 2017

October 21, 2017

October 28, 2017

2.25 4
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I have shopped at Home Depot for over 10 years now and have stopped going there and switched too Menards and am so happy now..I used to do all my shopping at the Normandy St. store but have stopped now...There is never enough people on the floor to help, and have even seen people disappear very quickly when they see a person begin to pproach them for help..they treat you like dirt in this store especially if you are not a contractor spending big money...in general they are terrible ! one star

2
★★☆☆☆

I have shopped at Home Depot for over 10 years now and have stopped going there and switched too Menards and am so happy now..I used to do all my shopping at the Normandy St. store but have stopped now...There is never enough people on the floor to help, and have even seen people disappear very quickly when they see a person begin to pproach them for help..they treat you like dirt in this store especially if you are not a contractor spending big money...in general they are terrible ! one star

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My first job out of college. The employees were great, dedicated, hard working and the managers taught me everything they could. I moved on to another company and preached customer service. I look back on those days and wonder what happend to Home Depot? They fell apart. I recently went to reapply at the regional office and even it was a dump in Arlington Heights. Have you no pride kids? I left and shook my head. The regional office reflects how the stores look and why the stock is low as well! Grab the bull by the horns and have some fun.

Change within an organization requires leadership. It is appearant that the leadership is still searching for a strategy. One day maybe the culture will return! The other postings here are like broken records. Have the CEO send me a few million stock options to help fix what is broken and turn The Home Depot back into a place that will make Bernie and Arthur proud! A place where people want to work, shop and invest! Good Luck!

Quentin

1
★☆☆☆☆

My first job out of college. The employees were great, dedicated, hard working and the managers taught me everything they could. I moved on to another company and preached customer service. I look back on those days and wonder what happend to Home Depot? They fell apart. I recently went to reapply at the regional office and even it was a dump in Arlington Heights. Have you no pride kids? I left and shook my head. The regional office reflects how the stores look and why the stock is low as well! Grab the bull by the horns and have some fun.

Change within an organization requires leadership. It is appearant that the leadership is still searching for a strategy. One day maybe the culture will return! The other postings here are like broken records. Have the CEO send me a few million stock options to help fix what is broken and turn The Home Depot back into a place that will make Bernie and Arthur proud! A place where people want to work, shop and invest! Good Luck!

Quentin

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This store is close to our home but unless you are an expert don;t expect someone to help you. The last time we were there an associate tried to get someone to help us, we waited 28 minutes. The manager was busy talking with some guys so we finally gave up and went to lowes. there we were assisted and walked out with the part we needed in under 7 minutes. What a difference.

PROS: none
CONS: no help

2
★★☆☆☆

This store is close to our home but unless you are an expert don;t expect someone to help you. The last time we were there an associate tried to get someone to help us, we waited 28 minutes. The manager was busy talking with some guys so we finally gave up and went to lowes. there we were assisted and walked out with the part we needed in under 7 minutes. What a difference.

PROS: none
CONS: no help

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.

This is a normal type of Home Depot with all the products you expect and the prices and sales that are associated with this store. There are only 2 huge negative aspects to this store. One is their paint department, which is extremely unorganized and your waiting time to be served at any time of day is atrocious. The other negative aspect is that most of their cashier staff are rude and insolent. If they got some sort of service system for the paint department then the service would go more smoothly and a lot faster. Also if the hired friendly and happy cashiers it would be a huge improvement on their customer service record.

PROS: Sales and huge parking lot
CONS: Bad paint department and rude cashiers

4
★★★★☆

This is a normal type of Home Depot with all the products you expect and the prices and sales that are associated with this store. There are only 2 huge negative aspects to this store. One is their paint department, which is extremely unorganized and your waiting time to be served at any time of day is atrocious. The other negative aspect is that most of their cashier staff are rude and insolent. If they got some sort of service system for the paint department then the service would go more smoothly and a lot faster. Also if the hired friendly and happy cashiers it would be a huge improvement on their customer service record.

PROS: Sales and huge parking lot
CONS: Bad paint department and rude cashiers

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Message from The Home Depot

The Brickyard Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Chicago, IL residents. Let us help with your project today!

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