Oak Park Jewelers

★☆☆☆☆
  • 101 S Marion St

    Oak Park, IL 60302

    Map & Directions
  • 708-383-9695

About Oak Park Jewelers

Hours
Tue-Wed 10am-6pm, Fri 10am-6pm, Thu 10am-8pm, Sat 10am-5pm

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If zero stars were an option, I'd select that instead.
Firstly, I called and asked for a quote to get a watch engraved and when I arrived they charged me double without a cohesive explanation. If that weren't bad enough, when I went to pick up the engraved watch they couldn't find it. After a few minutes of frenzied search, they showed me the watch. They had engraved the back of it instead of the front without informing me prior even though I gave them my telephone number when I dropped it off. I asked for roman numeral 4 (IV) but instead they engraved 6 (VI). The attendant assured me that there was an easy way to fix these things, but I wonder why such a process even exists. Is their staff that incompetent?
When the attendant informed the man who does the engraving, he quiet audibly said "S--t!". I do not go to a jewelery store to hear profanity.
They told me they could quickly remedy the problem within the next two days, but when called said they'd "do the best they could" and yet again let me down. Not only was the simple engraving done incorrectly, the store could not remedy it in the time to which they had committed.
Stay away from this place.

1
★☆☆☆☆

If zero stars were an option, I'd select that instead.
Firstly, I called and asked for a quote to get a watch engraved and when I arrived they charged me double without a cohesive explanation. If that weren't bad enough, when I went to pick up the engraved watch they couldn't find it. After a few minutes of frenzied search, they showed me the watch. They had engraved the back of it instead of the front without informing me prior even though I gave them my telephone number when I dropped it off. I asked for roman numeral 4 (IV) but instead they engraved 6 (VI). The attendant assured me that there was an easy way to fix these things, but I wonder why such a process even exists. Is their staff that incompetent?
When the attendant informed the man who does the engraving, he quiet audibly said "S--t!". I do not go to a jewelery store to hear profanity.
They told me they could quickly remedy the problem within the next two days, but when called said they'd "do the best they could" and yet again let me down. Not only was the simple engraving done incorrectly, the store could not remedy it in the time to which they had committed.
Stay away from this place.

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