Owen Nurseries

★★★☆☆
  • 1708 Morrissey Dr

    Bloomington, IL 61704

    Map & Directions
  • 309-662-3511

Home & Garden

Home & Garden
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I have purchased from them several times in the past (trees and plants). Have had mixed success. Their customer service on the other hand has been very bad the last 3 times. I made the mistake the last time of actually asking for a price on a couple of trees that weren't marked. I was received with a short response of "they're marked with white tags" and then the kid agreed to have a look. Of course since it was a little cold and windy he decided to help two customers in back of me first and still leave me waiting. After 15 minutes I left. Sorry, I guess you didn't need me to buy the three trees I was planning to buy.

2
★★☆☆☆

I have purchased from them several times in the past (trees and plants). Have had mixed success. Their customer service on the other hand has been very bad the last 3 times. I made the mistake the last time of actually asking for a price on a couple of trees that weren't marked. I was received with a short response of "they're marked with white tags" and then the kid agreed to have a look. Of course since it was a little cold and windy he decided to help two customers in back of me first and still leave me waiting. After 15 minutes I left. Sorry, I guess you didn't need me to buy the three trees I was planning to buy.

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Love the perennials that we get from Owen's each spring. They are doing great - no complaints!! :) Recommend.

5
★★★★★

Love the perennials that we get from Owen's each spring. They are doing great - no complaints!! :) Recommend.

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The software on this site requires that I award at least one star, so that's what I used. I wish I could have given zero stars.

I bought some scraggly trees from one of Owen's associated companies. Most of them died. They claim that they give a replacement warranty, but then they want you to keep the shipping label as "proof" of purchase. Of course, they pulled up my purchase on their computer and saw that I had bought the trees, but still refused the warranty replacement, because I had no "proof."

They are actually required by the income tax law to keep records of their transactions, so for them to claim they need a shipping label is simply a convenient lie.

They will get no more business from me.

1
★☆☆☆☆

The software on this site requires that I award at least one star, so that's what I used. I wish I could have given zero stars.

I bought some scraggly trees from one of Owen's associated companies. Most of them died. They claim that they give a replacement warranty, but then they want you to keep the shipping label as "proof" of purchase. Of course, they pulled up my purchase on their computer and saw that I had bought the trees, but still refused the warranty replacement, because I had no "proof."

They are actually required by the income tax law to keep records of their transactions, so for them to claim they need a shipping label is simply a convenient lie.

They will get no more business from me.

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I would not recommend this nursery to anyone who actally cares about the plants they buy. They do sell decent annuals early in the season, but go downhill very quickly if you're not purchasing early. The perennials are so cheap because they are small, poorly cared for, and many times mis-labelled.

I bought 5 perennial plants a couple years ago. After they had been planted and bloomed, I came to discover they were not the actual hybrid varieties they were labelled as...and which I had paid extra for. The person at the store told me there was nothing they could do for me at that point (as the 30-day return policy had passed), and I would not receive a refund, store credit, partial reimbursement (I offered to dig up the plants and bring them back), or anything to compensate me for the premium plants I paid for and didn't get.

I've also found there are only a very few people at the stores who know anything about plants. Employees are there primarily to not answer your questions, collect your money, and send you on your way.

I am an avid gardener and know a lot about plants. Beware of this place!

1
★☆☆☆☆

I would not recommend this nursery to anyone who actally cares about the plants they buy. They do sell decent annuals early in the season, but go downhill very quickly if you're not purchasing early. The perennials are so cheap because they are small, poorly cared for, and many times mis-labelled.

I bought 5 perennial plants a couple years ago. After they had been planted and bloomed, I came to discover they were not the actual hybrid varieties they were labelled as...and which I had paid extra for. The person at the store told me there was nothing they could do for me at that point (as the 30-day return policy had passed), and I would not receive a refund, store credit, partial reimbursement (I offered to dig up the plants and bring them back), or anything to compensate me for the premium plants I paid for and didn't get.

I've also found there are only a very few people at the stores who know anything about plants. Employees are there primarily to not answer your questions, collect your money, and send you on your way.

I am an avid gardener and know a lot about plants. Beware of this place!

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Owens nursery is a great place to get perennials. They always have the best selection and the best prices. They have great service that is very knowledgeable and very, very friendly. I always stock up on perennials in the spring at Owens and in the Christmas time we always buy our garland or out tree from Owens.

4
★★★★☆

Owens nursery is a great place to get perennials. They always have the best selection and the best prices. They have great service that is very knowledgeable and very, very friendly. I always stock up on perennials in the spring at Owens and in the Christmas time we always buy our garland or out tree from Owens.

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