Master's Cleaners

★☆☆☆☆

About Master's Cleaners

Personal Services

Personal Services
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Absolutely HORRIBLE. If you care about your clothes, do not get them cleaned at Master's Valet. I dropped off a beautiful silk-cashmere blend scarf and when I picked it up, it had a massive bleach stain in the middle of the garment. For the past 5 weeks, they've given me the run-around...from trying to re-dye the scarf to claiming to purchase a new one. Nothing yet. Julie also yelled at me when I expressed anger at the fact that THEY ruined MY scarf. I'm in complete disbelief that they are still in service. I have intentions of reporting them, especially after talking to two other coworkers who have had similar experiences. Again, avoid at all costs, it's not worth it!

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★☆☆☆☆

Absolutely HORRIBLE. If you care about your clothes, do not get them cleaned at Master's Valet. I dropped off a beautiful silk-cashmere blend scarf and when I picked it up, it had a massive bleach stain in the middle of the garment. For the past 5 weeks, they've given me the run-around...from trying to re-dye the scarf to claiming to purchase a new one. Nothing yet. Julie also yelled at me when I expressed anger at the fact that THEY ruined MY scarf. I'm in complete disbelief that they are still in service. I have intentions of reporting them, especially after talking to two other coworkers who have had similar experiences. Again, avoid at all costs, it's not worth it!

Pros: None that I know of

Cons: They will ruin your clothes, what else do you need?

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This place is horrible!!!! What a nightmare. After I had used them a couple times before, I took in my boyfriend's suit with a bunch of other stuff. Short story, I didn't get the suit pants back.

I stopped by after I had noticed the problem. She started by yelling at me, saying they had just made a mistake on the receipt (shady), that I never brought in the pants. She also said they've never lost anything (yeah right); they outsource everything. She even threatened to call the police (for what?) I just want the damn pants. I mean who would have a soiled suit jacket cleaned and not the soiled pants. Get real. Not only are they rude. They are liars. BEWARE!!!!

0
★☆☆☆☆

This place is horrible!!!! What a nightmare. After I had used them a couple times before, I took in my boyfriend's suit with a bunch of other stuff. Short story, I didn't get the suit pants back.

I stopped by after I had noticed the problem. She started by yelling at me, saying they had just made a mistake on the receipt (shady), that I never brought in the pants. She also said they've never lost anything (yeah right); they outsource everything. She even threatened to call the police (for what?) I just want the damn pants. I mean who would have a soiled suit jacket cleaned and not the soiled pants. Get real. Not only are they rude. They are liars. BEWARE!!!!

Pros: The clothes you actually get back are clean

Cons: Refuses to pay for lost clothing

 

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