Gartner Heating & Cooling

★☆☆☆☆
  • 8149 Austin Ave

    Morton Grove, IL 60053

    Map & Directions
  • 847-965-9645

Home Construction & Remodeling

Home Construction & Remodeling
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Would you wish to get charged extra for no reason?

Service rep me charged me a service call fee on visit.

Stated specifically when the new part is installed the next day, only new charge would be for new part.

Service rep didn't' even know part was still under manuf warranty, until I mentioned it to him, especially with them being the original sales/installing contractor.

Once serv rep called office to confirm new part still under warranty, they decided to magically charge me another extra service fee.

Hmm? , My guess is since they weren't going to get paid much from the manufacturer, they needed to charge the customer extra.

I'm sure all customers will agree, that wasn't good business, considering they'll never get my future furnace, a/c, or hot water heater service/replacement business in the future.

All that for an extra service fee?

0
★☆☆☆☆

Would you wish to get charged extra for no reason?

Service rep me charged me a service call fee on visit.

Stated specifically when the new part is installed the next day, only new charge would be for new part.

Service rep didn't' even know part was still under manuf warranty, until I mentioned it to him, especially with them being the original sales/installing contractor.

Once serv rep called office to confirm new part still under warranty, they decided to magically charge me another extra service fee.

Hmm? , My guess is since they weren't going to get paid much from the manufacturer, they needed to charge the customer extra.

I'm sure all customers will agree, that wasn't good business, considering they'll never get my future furnace, a/c, or hot water heater service/replacement business in the future.

All that for an extra service fee?

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