Life Time Fitness

★★★☆☆
  • 16333 S La Grange Rd

    Orland Park, IL 60467

    Map & Directions
  • 708-364-0300

About Life Time Fitness

Hours
Daily 12am-11:30pm

Sports & Recreation

Sports & Recreation
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I called there 3 times on 3 different days trying to get information about a birthday party for my daughters. Finally after talking to a manager I was told they only do them for members. Even though I know people who have had parties in the past and were not members. So unprofessional!

1
★☆☆☆☆

I called there 3 times on 3 different days trying to get information about a birthday party for my daughters. Finally after talking to a manager I was told they only do them for members. Even though I know people who have had parties in the past and were not members. So unprofessional!

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Well, I give it 5 stars for some of those lonely, bored Moms that carry two cell phones, (T-R-O-U-B-L-E-!) BUT, I give it a zero for management and customer service. I give it 3 stars for the childcare area but a zero for the childcare workers who mostly complain and talk about the other mothers and what they do. zero for the bathrooms, disgusting! Xsport is much better! Three times the equipment, great trainers, less expensive. I have herd of accounts canceled or suspended for complaints to management at lifetime. LA fitness and xSport are about the same distance away from lifetime in Orland Park in different directions.. Do yourself a favor and checkout the other clubs first!??

1
★☆☆☆☆

Well, I give it 5 stars for some of those lonely, bored Moms that carry two cell phones, (T-R-O-U-B-L-E-!) BUT, I give it a zero for management and customer service. I give it 3 stars for the childcare area but a zero for the childcare workers who mostly complain and talk about the other mothers and what they do. zero for the bathrooms, disgusting! Xsport is much better! Three times the equipment, great trainers, less expensive. I have herd of accounts canceled or suspended for complaints to management at lifetime. LA fitness and xSport are about the same distance away from lifetime in Orland Park in different directions.. Do yourself a favor and checkout the other clubs first!??

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I had used the Romeoville, IL and the Orland Park, IL location, the clubs are 11 miles in each direction from my home. Two months ago I started using a new club my husband goes to, I have not canceled my membership yet. The management and customer service at LIFETIME FITNESS is a JOKE! What ever happened to "The Customer is always right"?? If you make any sort of complaint you will be black listed! They will cancel your membership if you so much as give them a dirty look!
From all the complaints I have read and what I experienced, seems to me the Management attitude comes from the training and power to cancel you or shrug you off.

Pins for the machines are always missing, you go on a hunt to find parts, machines broken down often. Lockers often broken into, cars broken into, WHERE'S THE CAMERAS! The only reason I am hanging onto my membership is the fact that many of my friends go to these clubs. I will convince them to move to my club and likely cancel.

2
★★☆☆☆

I had used the Romeoville, IL and the Orland Park, IL location, the clubs are 11 miles in each direction from my home. Two months ago I started using a new club my husband goes to, I have not canceled my membership yet. The management and customer service at LIFETIME FITNESS is a JOKE! What ever happened to "The Customer is always right"?? If you make any sort of complaint you will be black listed! They will cancel your membership if you so much as give them a dirty look!
From all the complaints I have read and what I experienced, seems to me the Management attitude comes from the training and power to cancel you or shrug you off.

Pins for the machines are always missing, you go on a hunt to find parts, machines broken down often. Lockers often broken into, cars broken into, WHERE'S THE CAMERAS! The only reason I am hanging onto my membership is the fact that many of my friends go to these clubs. I will convince them to move to my club and likely cancel.

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If you never have need for any level of customer service, then this is your place. However don't be persuaded by the optics of the facility, the customer service by staff AND management is below acceptable levels for any business, especially one that charges what Life Time does for membership. .

2
★★☆☆☆

If you never have need for any level of customer service, then this is your place. However don't be persuaded by the optics of the facility, the customer service by staff AND management is below acceptable levels for any business, especially one that charges what Life Time does for membership. .

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2 out of 2 people found this review helpful.

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Have made several calls for postings or to get information and have been forwarded into voice mail. Have never received a return phone call. I was impressed at first but am not anymore. One time I got the manager and pointed out different things. There was dried toothpaste on one of their advertisements for over a week. The only reason I keep my membership is because it is convenient.

2
★★☆☆☆

Have made several calls for postings or to get information and have been forwarded into voice mail. Have never received a return phone call. I was impressed at first but am not anymore. One time I got the manager and pointed out different things. There was dried toothpaste on one of their advertisements for over a week. The only reason I keep my membership is because it is convenient.

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1 out of 1 people found this review helpful.

.

When I started at Lifetime, I thought that it was a nice club, but I'm becoming more and more disenchante. First, there has been a strong scent of mold/mildew in the showers for YEARS. They are finally working on it now, but it is long overdue. Second, they closed the club for 10 days in September, supposedly for remodeling, and didn't offer a reduction in fees for the month since they were closed for 1/3 of it! They told us to go to the other Lifetime locations, but those are all at least 40 minutes from me. Also, the only changes made during these days were new carpet! I was told that they were supposed to renovate the locker rooms during this time, but didn't bother to get a building permit so they were halted.
Last, and this is the worst to me, they didn't post their hours for the day after Thanksgiving on their door. I tried calling the day before, but call busy signals all day long. When I drove by Thankgiving evening, there weren't any signs about opening later so I assumed they'd be open the day after. I went to the club at 5am to see a few cars in the lot an employees in the building so I thought they were open. They weren't, and there were also NO signs saying they were closed or what time they would open. Several other members showed up and several of us were knocking on the windows and doors to find out what time they were opening. We were only 15 feet away from the employees, but they ignored us an couldn't even give us a sign or a hand gesture to let us know what time they were opening. How ridiculous is that? I am disguisted with them and will go to another club as soon as another 24 hour club opens.

2
★★☆☆☆

When I started at Lifetime, I thought that it was a nice club, but I'm becoming more and more disenchante. First, there has been a strong scent of mold/mildew in the showers for YEARS. They are finally working on it now, but it is long overdue. Second, they closed the club for 10 days in September, supposedly for remodeling, and didn't offer a reduction in fees for the month since they were closed for 1/3 of it! They told us to go to the other Lifetime locations, but those are all at least 40 minutes from me. Also, the only changes made during these days were new carpet! I was told that they were supposed to renovate the locker rooms during this time, but didn't bother to get a building permit so they were halted.
Last, and this is the worst to me, they didn't post their hours for the day after Thanksgiving on their door. I tried calling the day before, but call busy signals all day long. When I drove by Thankgiving evening, there weren't any signs about opening later so I assumed they'd be open the day after. I went to the club at 5am to see a few cars in the lot an employees in the building so I thought they were open. They weren't, and there were also NO signs saying they were closed or what time they would open. Several other members showed up and several of us were knocking on the windows and doors to find out what time they were opening. We were only 15 feet away from the employees, but they ignored us an couldn't even give us a sign or a hand gesture to let us know what time they were opening. How ridiculous is that? I am disguisted with them and will go to another club as soon as another 24 hour club opens.

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1 out of 1 people found this review helpful.

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This gym has it all and some more. I was completely wowed with the premises and the offerings for members. The entire building is clean and has friendly staff. The children's area is secure and it had lots of activities the children will enjoy. The locker rooms were astounding.Highly recommend!

5
★★★★★

This gym has it all and some more. I was completely wowed with the premises and the offerings for members. The entire building is clean and has friendly staff. The children's area is secure and it had lots of activities the children will enjoy. The locker rooms were astounding.Highly recommend!

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0 out of 1 people found this review helpful.

.

I signed up for Lifetime 3 years ago, and go almost every morning. The place is spotless, and the variety of equipment is amazing. The building features 3 basketball courts, a rock climbing wall, a complete gym, AND a pool. Athletic trainers are all over the place if you need a quick tip, or you can set up a one-on-one session for a nominall fee. I have recommended a few people to the facility, and all of them love it. The membership fee is a bit high if you aren't going to use it, but if you go semi-regularly I think you will find it quite worth it.

PROS: great facility, fairly priced
CONS: none

5
★★★★★

I signed up for Lifetime 3 years ago, and go almost every morning. The place is spotless, and the variety of equipment is amazing. The building features 3 basketball courts, a rock climbing wall, a complete gym, AND a pool. Athletic trainers are all over the place if you need a quick tip, or you can set up a one-on-one session for a nominall fee. I have recommended a few people to the facility, and all of them love it. The membership fee is a bit high if you aren't going to use it, but if you go semi-regularly I think you will find it quite worth it.

PROS: great facility, fairly priced
CONS: none

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0 out of 1 people found this review helpful.

Editorial from

Comprehensive sports facility offers cardio and weight equipment, personal training, tanning, massage, rock climbing, swimming pools, kids' programs and more.

 

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