Kia Of Waukegan

★★☆☆☆
  • 500 S Green Bay Rd

    Waukegan, IL 60085

    Map & Directions
  • 847-782-9400

About Kia Of Waukegan

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Classic Kia

425 N Green Bay Rd Waukegan, IL

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Classic Kia

425 N Green Bay Rd Waukegan, IL

2.0 2
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I took my car in for brake repair and as always they suggested I get complete brake repair-pads and rotors.
I accepted the off brand as they were about 100.00 cheaper.
I arrived around 8:00 and it took them to after 12:00 to return my car back to me.
As I was driving home I noticed it took more pressure to stop than normal, I thought maybe they will adjust.
I drove the next day thinking, all was well until I had to stop again and I noticed my pedal went all the way to the floor before it stopped the car.
I called Kia explained my issue and they told me to come in that day and they would look at it.
I sat for approx. 2hours and was told that the break line was not bleed properly and that is why I had problems stoppong.
I asked if why this wasn't done, I was told since I had been waiting so long the first time I came in, they the mechanic felt he needed to hurry and neglected to complete the job.
As I drove home, I noticed that the car was stopping but it still didn't feel quite right.
On my way to work the next day I had to come to an abrupt stop and my brake light came on.
I called Kia and explain my problem again, again I was told to bring my car in to be looked at by the mechanic.
I had to leave my car overnight and was given a rental car.
I was told the next day by Kia that I had air in my line and that is what caused the brake line to go on but was assured this time all was well.
I asked how would they compensate me for all my troubles, I was then given a free oil change coupon for my next visit.
I will never take my car back to Kia for any repairs, I could've had a serious accident because of their neglegence.

PROS: free car wash with repairs
CONS: Rip off and carless

2
★★☆☆☆

I took my car in for brake repair and as always they suggested I get complete brake repair-pads and rotors.
I accepted the off brand as they were about 100.00 cheaper.
I arrived around 8:00 and it took them to after 12:00 to return my car back to me.
As I was driving home I noticed it took more pressure to stop than normal, I thought maybe they will adjust.
I drove the next day thinking, all was well until I had to stop again and I noticed my pedal went all the way to the floor before it stopped the car.
I called Kia explained my issue and they told me to come in that day and they would look at it.
I sat for approx. 2hours and was told that the break line was not bleed properly and that is why I had problems stoppong.
I asked if why this wasn't done, I was told since I had been waiting so long the first time I came in, they the mechanic felt he needed to hurry and neglected to complete the job.
As I drove home, I noticed that the car was stopping but it still didn't feel quite right.
On my way to work the next day I had to come to an abrupt stop and my brake light came on.
I called Kia and explain my problem again, again I was told to bring my car in to be looked at by the mechanic.
I had to leave my car overnight and was given a rental car.
I was told the next day by Kia that I had air in my line and that is what caused the brake line to go on but was assured this time all was well.
I asked how would they compensate me for all my troubles, I was then given a free oil change coupon for my next visit.
I will never take my car back to Kia for any repairs, I could've had a serious accident because of their neglegence.

PROS: free car wash with repairs
CONS: Rip off and carless

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.

I took my Kia in to the dealer to find out about new front break pads. The machanic told that on a Kia you have to have the entire thing replaced. I knew this was a lie and went elsewhere, where they just replaced the pads. They also charge you a fee if they recommend you have work done and you don't do it there.

PROS: got a great deal on the purchase of my car
CONS: dishonest

2
★★☆☆☆

I took my Kia in to the dealer to find out about new front break pads. The machanic told that on a Kia you have to have the entire thing replaced. I knew this was a lie and went elsewhere, where they just replaced the pads. They also charge you a fee if they recommend you have work done and you don't do it there.

PROS: got a great deal on the purchase of my car
CONS: dishonest

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