Scooter Works USA

★★★☆☆
  • 5410 N Damen Ave

    Chicago, IL 60625

    Map & Directions
  • 773-271-4242

About Scooter Works USA

Categories

Automotive

Automotive
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2.5 2
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This is now Scooterworks Chicago and is a completely renovated HUGE Scooter showroom. Gone is the dark factory feel and snobby scooter attitude, welcome to Scooterworks 2010!
Not only do they carry great Scooters they are willing to go the extra mile to please the customer.
If you've never been before and are looking for a Scooter this is the place to come. If you've been before go back again and see the difference!

2
★★★★☆

This is now Scooterworks Chicago and is a completely renovated HUGE Scooter showroom. Gone is the dark factory feel and snobby scooter attitude, welcome to Scooterworks 2010!
Not only do they carry great Scooters they are willing to go the extra mile to please the customer.
If you've never been before and are looking for a Scooter this is the place to come. If you've been before go back again and see the difference!

.

It may be a small shop, but I expect more attention to detail and cleanliness with my Vespa I have invested so much money in.
I had my engine replaced. I came to pick it up when they said it was ready. But when I arrived there were many things not finished that I requested. While my scooter was stored in the shop it was jammed in the back next to a bunch of other scooters. It came back with a few extra scratches and grease. The clutch lever I asked to be replaced wasn't replaced. The front fender wasn't repaired as per my request. I had to tighten it myself. The horn that originally worked did not work and wasn't repaired when I pointed this out. A week later the battery went totally dead. Meaning the engine was not properly installed.
I am very unhappy with their service and poor attention to detail.

0
★☆☆☆☆

It may be a small shop, but I expect more attention to detail and cleanliness with my Vespa I have invested so much money in.
I had my engine replaced. I came to pick it up when they said it was ready. But when I arrived there were many things not finished that I requested. While my scooter was stored in the shop it was jammed in the back next to a bunch of other scooters. It came back with a few extra scratches and grease. The clutch lever I asked to be replaced wasn't replaced. The front fender wasn't repaired as per my request. I had to tighten it myself. The horn that originally worked did not work and wasn't repaired when I pointed this out. A week later the battery went totally dead. Meaning the engine was not properly installed.
I am very unhappy with their service and poor attention to detail.

Pros: has parts for old Vespas

Cons: poor service and attention to detail

 

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