Boulder Terrace Animal Hospital

★★★☆☆
  • 1586 W Ogden Ave

    Naperville, IL 60540

    Map & Directions
  • (630) 420-9155

Pets & Animals

Pets & Animals
More choices in Naperville:
Resultset_next

Wheatland Animal Hospital

24041 103rd St Naperville, IL

Resultset_next

College Station Cat Clinic

1010 College Ave Wheaton, IL

3.2857 14
Hi! Sign in to let us know how Boulder Terrace Animal Hospital was?
Write a Review
.

We have been taking the various dogs we have owned to this vet business since 1996. They have consistently provided us with good service and a caring bedside manner. We have recommended them to others, who have changed vet services to this location.

4
★★★★☆

We have been taking the various dogs we have owned to this vet business since 1996. They have consistently provided us with good service and a caring bedside manner. We have recommended them to others, who have changed vet services to this location.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

What a horrible place! The "Dr.'s" misdiagnosed my dog's congestive heart failure condition and it cost us her life. Shame on all of them. They should do animals a favor and CLOSE.

1
★☆☆☆☆

What a horrible place! The "Dr.'s" misdiagnosed my dog's congestive heart failure condition and it cost us her life. Shame on all of them. They should do animals a favor and CLOSE.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Re: comment by kay r - What an elitist and ignorant comment. Do you really believe that homeless and shelter pets deserve less care than pure breeds? Do you feel the same way about humans?
Boulder Terrace has always provided us with excellent care and advice. The staff calls Lucy by name when we come in.

4
★★★★☆

Re: comment by kay r - What an elitist and ignorant comment. Do you really believe that homeless and shelter pets deserve less care than pure breeds? Do you feel the same way about humans?
Boulder Terrace has always provided us with excellent care and advice. The staff calls Lucy by name when we come in.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love Boulder Terrace. They have a wonderful and knowledgeable staff and Audrey the Groomer is Amazing!! She did a wonderful job on my Cocker Spaniel. I highly recommend Boulder Terrace.

5
★★★★★

I love Boulder Terrace. They have a wonderful and knowledgeable staff and Audrey the Groomer is Amazing!! She did a wonderful job on my Cocker Spaniel. I highly recommend Boulder Terrace.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have been taking our dogs to Boulder Terrace since we moved in Naperville in 1978. We never have a problem getting an appointment on the day I call their office. The staff at the desk are always polite and helpful.

We don't have a favorite vet because they are all great. Our visits are never rushed. All of our questions are always answered. Our dogs have lived healthy lives because of the excellent care and treatment we've always received at Boulder Terrace. We recommend them to all of our friends and neighbors.

My daughter has been taking her dogs to Boulder Terrace since 1995 and she has always had great visits with the vets at this facility. When she had to put her last dog down they were so compassionate and understanding. She also recommends Boulder Terrace to her friends.

5
★★★★★

We have been taking our dogs to Boulder Terrace since we moved in Naperville in 1978. We never have a problem getting an appointment on the day I call their office. The staff at the desk are always polite and helpful.

We don't have a favorite vet because they are all great. Our visits are never rushed. All of our questions are always answered. Our dogs have lived healthy lives because of the excellent care and treatment we've always received at Boulder Terrace. We recommend them to all of our friends and neighbors.

My daughter has been taking her dogs to Boulder Terrace since 1995 and she has always had great visits with the vets at this facility. When she had to put her last dog down they were so compassionate and understanding. She also recommends Boulder Terrace to her friends.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently got my puppy a few months ago and have had a few appointments at Boulder Terrace. In the few appointments I had there they didn't seem to really look into things. The first time I brought my dog there I brought up her ears and how she would constantly through out the day shake her head, scratch, and cry or wine. The guy looked well kind of then just said that was normal, although I knew it wasn't. A few days after she started scratching and shaking her head a lot more. I took her to Banfield immediately finding out that she had yeast and bacteria infections in her ears and that I needed to start her on some medicine right away. Her ears had gotten so bad that she was bleeding from scratching so much. Therefore, I do not recommend this place. Atleast Banfield really looks into things when you bring problems up about your animal.

1
★☆☆☆☆

I recently got my puppy a few months ago and have had a few appointments at Boulder Terrace. In the few appointments I had there they didn't seem to really look into things. The first time I brought my dog there I brought up her ears and how she would constantly through out the day shake her head, scratch, and cry or wine. The guy looked well kind of then just said that was normal, although I knew it wasn't. A few days after she started scratching and shaking her head a lot more. I took her to Banfield immediately finding out that she had yeast and bacteria infections in her ears and that I needed to start her on some medicine right away. Her ears had gotten so bad that she was bleeding from scratching so much. Therefore, I do not recommend this place. Atleast Banfield really looks into things when you bring problems up about your animal.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would highly recommended this Vet to ANYONE! The staff is wonderful and the vets are very caring and kind. Our Vet, Dr. Pierson, is really a knowledgeable person and he always takes plenty of time to answer my questions and fully check over my pet each and every time I bring them there. Even when I bring them in for something very basic he takes the time to listen to their hearts and check them over. He takes time also to pet the animal and talk to them and gets right down on the floor with our big dogs. We live 40 min away and I pass a ton of vets on my way to Naperville.. but I gladly make the long trip for such great service.. The desk staff is very nice and always SOO helpful when I come in and call.I have NO clue what some of these other reviewers are talking about. I have taken our pets there for over 18 years and honestlyhave no complaints!! We have had several animals pass away from age over the years and they are always so kind and send a sweet card afterwards and they show so much compassion. We will go there for as long as they will let us. Our 2 dogs love Dr. Pierson. :o)

5
★★★★★

I would highly recommended this Vet to ANYONE! The staff is wonderful and the vets are very caring and kind. Our Vet, Dr. Pierson, is really a knowledgeable person and he always takes plenty of time to answer my questions and fully check over my pet each and every time I bring them there. Even when I bring them in for something very basic he takes the time to listen to their hearts and check them over. He takes time also to pet the animal and talk to them and gets right down on the floor with our big dogs. We live 40 min away and I pass a ton of vets on my way to Naperville.. but I gladly make the long trip for such great service.. The desk staff is very nice and always SOO helpful when I come in and call.I have NO clue what some of these other reviewers are talking about. I have taken our pets there for over 18 years and honestlyhave no complaints!! We have had several animals pass away from age over the years and they are always so kind and send a sweet card afterwards and they show so much compassion. We will go there for as long as they will let us. Our 2 dogs love Dr. Pierson. :o)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Don't believe the bad reviews. We've been bringing our dog to Boulder for 3 years and have had the same doctor each time. I find them to be compassionate and thorough with their exams.

We also have our dog groomed there. He loves Audrey and can't wait for his "spa days."

No complaints here.

4
★★★★☆

Don't believe the bad reviews. We've been bringing our dog to Boulder for 3 years and have had the same doctor each time. I find them to be compassionate and thorough with their exams.

We also have our dog groomed there. He loves Audrey and can't wait for his "spa days."

No complaints here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This vet is best suited for homeless pets and shelters. If you can afford to bring your pet to another vet please do. Their physical exams consist of looking at your pet and saying cash or check? The office is not up to date and they have no concern for any of your concerns. They lack pet knowledge and people skills.

1
★☆☆☆☆

This vet is best suited for homeless pets and shelters. If you can afford to bring your pet to another vet please do. Their physical exams consist of looking at your pet and saying cash or check? The office is not up to date and they have no concern for any of your concerns. They lack pet knowledge and people skills.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

For my birthday I adopted My cat. As all cats do he was getting hairball. I took him for his wellness check up. I was running behind because of an accident on Ogden and the receptionist yelled at me while I was driving. When I got there I was informed that I would only have 15 minutes with the doctor since I was late. She was very rude to me and as I was filling out the paperwork another customer with a cat came in. When I turned the paperwork in she asked if I would move to the other side of the door to protect the health of the other cat since My cat was FIV positive. (FIV is the cat version of HIV and is spread the same way) I will point out that both cats were in carriers and could not get near each other to bite. When was able to see the doctor she seemed friendly but informed me that the vitamin supplement I was giving him was not necessary. It does nothing to boost his Immune system. I asked if there was something else I should use to boost his immune system and she said no.

Well 2 months later MY cat got a cold and I had to take him to another vet because of it being the weekend. As I spoke with this vet I learned not only does he have FIV cats but he understands how to help them live a good life. He had my put My cat back on the supplement and explained some other things I could do to help My cat avoid getting sick. Luckily My cat just had a mild cold and has not been sick since.

I now know to never go back to Boulder Terrace, they don??t know what to do with FIV cats nor are they nice.

1
★☆☆☆☆

For my birthday I adopted My cat. As all cats do he was getting hairball. I took him for his wellness check up. I was running behind because of an accident on Ogden and the receptionist yelled at me while I was driving. When I got there I was informed that I would only have 15 minutes with the doctor since I was late. She was very rude to me and as I was filling out the paperwork another customer with a cat came in. When I turned the paperwork in she asked if I would move to the other side of the door to protect the health of the other cat since My cat was FIV positive. (FIV is the cat version of HIV and is spread the same way) I will point out that both cats were in carriers and could not get near each other to bite. When was able to see the doctor she seemed friendly but informed me that the vitamin supplement I was giving him was not necessary. It does nothing to boost his Immune system. I asked if there was something else I should use to boost his immune system and she said no.

Well 2 months later MY cat got a cold and I had to take him to another vet because of it being the weekend. As I spoke with this vet I learned not only does he have FIV cats but he understands how to help them live a good life. He had my put My cat back on the supplement and explained some other things I could do to help My cat avoid getting sick. Luckily My cat just had a mild cold and has not been sick since.

I now know to never go back to Boulder Terrace, they don??t know what to do with FIV cats nor are they nice.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

I have 2 cats, one is very skidish and is not comfortable around strangers. The staff here has been very understanding and helpful with her. My other kitty was recently diagnosed with asthma. It was a very sad day for me, and they were very understanding and compassionate. Since then, it has been difficult to find the correct medication and correct dose for Bailey, but the staff at Boulder Terrace has been with me every step of the way!

5
★★★★★

I have 2 cats, one is very skidish and is not comfortable around strangers. The staff here has been very understanding and helpful with her. My other kitty was recently diagnosed with asthma. It was a very sad day for me, and they were very understanding and compassionate. Since then, it has been difficult to find the correct medication and correct dose for Bailey, but the staff at Boulder Terrace has been with me every step of the way!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Have 2 cats just diagnosed with kidney failure and they have been very compassionate and kind. Very customer-service oriented and professional. I highly recommend.

5
★★★★★

Have 2 cats just diagnosed with kidney failure and they have been very compassionate and kind. Very customer-service oriented and professional. I highly recommend.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Every doctor I have encountered at Boulder Terrace has been extremely kind and caring towards my cats. I have 3 cats and one of them is very sensitive and they were just so good with her! I wouldn't take them anywhere else.

4
★★★★☆

Every doctor I have encountered at Boulder Terrace has been extremely kind and caring towards my cats. I have 3 cats and one of them is very sensitive and they were just so good with her! I wouldn't take them anywhere else.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had just adopted my Persian, Furby, and received a free veterinary visit. They prescribed her the wrong ointment (which I had to pay for) for her eyes and TOTALLY MISSED a very obvious, moderate heart murmur. When I called them back to tell them, I was told, "If the pet was purring during the exam, it would have been easy to miss it." I flatly informed them, "Her name is FURBY, and I assure you that she was scared to death and clearly NOT PURRING." If they missed such an obvious defect in a simple exam, I shudder to think what else they miss. Eek.

PROS:
CONS: Not very observant!

1
★☆☆☆☆

I had just adopted my Persian, Furby, and received a free veterinary visit. They prescribed her the wrong ointment (which I had to pay for) for her eyes and TOTALLY MISSED a very obvious, moderate heart murmur. When I called them back to tell them, I was told, "If the pet was purring during the exam, it would have been easy to miss it." I flatly informed them, "Her name is FURBY, and I assure you that she was scared to death and clearly NOT PURRING." If they missed such an obvious defect in a simple exam, I shudder to think what else they miss. Eek.

PROS:
CONS: Not very observant!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Boulder Terrace Animal Hospital, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review