Robert Sanders Waste Systems

★★★☆☆
  • 916 Tonsor Rd

    Alton, IL 62002

    Map & Directions
  • 618-465-8461

Home Construction & Remodeling

Home Construction & Remodeling
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We have used Sanders for over five years. The guys who pick up at our home are great! They show up on the day scheduled, they take what I put out, and they are always polite to my family if we are out in the yard when the come by. We had an issue once with no pick-up and the problem was taken care of the first time I called.

2
★★★★★

We have used Sanders for over five years. The guys who pick up at our home are great! They show up on the day scheduled, they take what I put out, and they are always polite to my family if we are out in the yard when the come by. We had an issue once with no pick-up and the problem was taken care of the first time I called.

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I have used Sanders Waste for the past 3 years. I pay for the once-a-week pick up. There have only been a handful of times that our trash has not been picked up. Overall, we are pleased.

1
★★★☆☆

I have used Sanders Waste for the past 3 years. I pay for the once-a-week pick up. There have only been a handful of times that our trash has not been picked up. Overall, we are pleased.

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I live in the Godfrey Township area and my trash is picked up every Friday. I've had two separate occasions where they did not pick up the hazardous waste in a red container, but then picked it up the following week. My guess on that is that they don't know the proper disposal procedure. Overall, I am satisfied.

My neighbors pay for pick-up twice a week, but say they only usually get it picked up once a week. I am wondering if that is why many people are complaining.... my suggestion just pay for once a week.

2
★★★★☆

I live in the Godfrey Township area and my trash is picked up every Friday. I've had two separate occasions where they did not pick up the hazardous waste in a red container, but then picked it up the following week. My guess on that is that they don't know the proper disposal procedure. Overall, I am satisfied.

My neighbors pay for pick-up twice a week, but say they only usually get it picked up once a week. I am wondering if that is why many people are complaining.... my suggestion just pay for once a week.

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I have had this company handle my trash for many years. Their pickup is on time. The trash bin is put back in the drive with the lid closed and on windy days it is placed so that it will not be blown onto the road. They do not leave a trail of trash flying out of their truck like many other services do in the area. Their rates are better than others who serve this area. I have noticed that most of my neighbors are switching to Sanders because of their service and price. On a couple of occasions when I have been out when the truck has made a pickup and have greeted the drivers they have been clean, courteous, and efficient. I have and will continue to recommend them to my friends and neighbors without hesitation.

5
★★★★★

I have had this company handle my trash for many years. Their pickup is on time. The trash bin is put back in the drive with the lid closed and on windy days it is placed so that it will not be blown onto the road. They do not leave a trail of trash flying out of their truck like many other services do in the area. Their rates are better than others who serve this area. I have noticed that most of my neighbors are switching to Sanders because of their service and price. On a couple of occasions when I have been out when the truck has made a pickup and have greeted the drivers they have been clean, courteous, and efficient. I have and will continue to recommend them to my friends and neighbors without hesitation.

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I cannot complain about the service from Bob Sanders, but what I do want to complain about is the way he handles you when you want to discontinue service with his company!!!\r
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I as an American citizen that has all the choices in the world chose to give a young man starting out in his own business (and has his business in my local village) a chance to be sucessful. That is my business, my choice, my money that I can do with as I please!!! After cancelling my service with Sanders, I received a phone call from Bob himself asking why I cancelled, when I told him he got all huffy and started making threats on how this small company won't make it and when he doesn't DON'T come back to me because I won't take you as a customer again!! So I thought WOW is this how you conduct business???? I am a business woman myself and I know how it hurts your pride if you lose a customer, but you never ever burn a bridge!! How old is Mr. Bob Sanders I bet he is much older than I am, and I know that you shouldn't conduct yourself like that if you want to be in business. Some people may not care how they are treated but I do!! So I am giving Bob Sanders Waste Systems a BAD rating on customer relations. \r
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A 32 year old woman that cares!!\r
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0
★☆☆☆☆

I cannot complain about the service from Bob Sanders, but what I do want to complain about is the way he handles you when you want to discontinue service with his company!!!\r
\r
I as an American citizen that has all the choices in the world chose to give a young man starting out in his own business (and has his business in my local village) a chance to be sucessful. That is my business, my choice, my money that I can do with as I please!!! After cancelling my service with Sanders, I received a phone call from Bob himself asking why I cancelled, when I told him he got all huffy and started making threats on how this small company won't make it and when he doesn't DON'T come back to me because I won't take you as a customer again!! So I thought WOW is this how you conduct business???? I am a business woman myself and I know how it hurts your pride if you lose a customer, but you never ever burn a bridge!! How old is Mr. Bob Sanders I bet he is much older than I am, and I know that you shouldn't conduct yourself like that if you want to be in business. Some people may not care how they are treated but I do!! So I am giving Bob Sanders Waste Systems a BAD rating on customer relations. \r
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A 32 year old woman that cares!!\r
\r

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We live in a very rural area NE of Alton. The price we pay today is less than our previous service. Very pleased with their service. We have never been missed in the 4 years we have used Sanders.

2
★★★★★

We live in a very rural area NE of Alton. The price we pay today is less than our previous service. Very pleased with their service. We have never been missed in the 4 years we have used Sanders.

Pros: friendly, courteous, on time, reasonable price

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drivers try to shake you down for money,
and they never pick up the garbage,
they should be tried for extortion an put in prison.

0
★☆☆☆☆

drivers try to shake you down for money,
and they never pick up the garbage,
they should be tried for extortion an put in prison.

Pros: nothing

Cons: everything

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We have had about 4 to 5 different companies.So far they have majorly out done there competition.It has a lot to do with the workers in my opinion.The one that works on ours in godfrey is a very hard worker and always put the trash can gently back and out of the way.I have never had to deal with there customer service because there is never a problem.So in my opinion they are top rated.

2
★★★★★

We have had about 4 to 5 different companies.So far they have majorly out done there competition.It has a lot to do with the workers in my opinion.The one that works on ours in godfrey is a very hard worker and always put the trash can gently back and out of the way.I have never had to deal with there customer service because there is never a problem.So in my opinion they are top rated.

Pros: on time,friendly,never late,not one complaint from me

Cons: there are none

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We have been with sanders waste for years. My parents were with them , and then as we grew up and moved out myself and my siblings have them. They have always picked up on schedule days , even when the weather is bad, they may be late but they are there. Unless it is an ice storm where noone is going anywhere. And on windy days they put are trash cans back by the house if they are blowing around.\r
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2
★★★★★

We have been with sanders waste for years. My parents were with them , and then as we grew up and moved out myself and my siblings have them. They have always picked up on schedule days , even when the weather is bad, they may be late but they are there. Unless it is an ice storm where noone is going anywhere. And on windy days they put are trash cans back by the house if they are blowing around.\r
\r

Pros: Take care of their customers

Cons: Dont have any

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Save yourself the trouble and do not call them. Unless you are a friend of one of the drivers, then you can slip him ten bucks and get it picked up. Other than that they do not pick up trash on scheduled days, they are horrible!! Don't waste your time.

0
★☆☆☆☆

Save yourself the trouble and do not call them. Unless you are a friend of one of the drivers, then you can slip him ten bucks and get it picked up. Other than that they do not pick up trash on scheduled days, they are horrible!! Don't waste your time.

.

i called this company recently and got treated very poorly on the phone.. Some of the people i have spoken to in my community have also had poor service and customer relations from this company.. i would recommend Allied Waste, Mid West Waste or Harry's Disposal

0
★☆☆☆☆

i called this company recently and got treated very poorly on the phone.. Some of the people i have spoken to in my community have also had poor service and customer relations from this company.. i would recommend Allied Waste, Mid West Waste or Harry's Disposal

 

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