Bridal Mansion Of Lisle

Shopping at Bridal Mansion was a wonderful experience from the moment we entered. We had a wonderful person helping us and the bridesmaid dresses as well as the wedding dress came out beautiful. My daughter also tried on a dress that was suggested and would of never tried it on otherwise and we changed it from a halter to a strapless which turned out just beautiful. I don't understand how someone could have such an unpleasant experience at this store, unless you never really went there. I would definitely go back and would recommend it to anyone.

This was the perfect place to buy a wedding dress. My daughter, and daughter-in-law both purchased their dress here. Yes, it is small, but they have many dresses to pick from! The clerks were very helpful. They will suggest what they think would look best on you. My daughter was open to suggestions and would have never tried on the dress that they suggested, but ended up purchasing the one they suggested. It was beautiful on her!! Each bride is very special to them. Yes, they do not take credit cards, but if you know that in advance, it is really not an issue.They have jewelry there you can also purchase to make your day just perfect!! I have recommended the shop to several people.

I wanted to visit the Bridal Mansion because it was local for me. I also wanted to help my daughter who was in college at the time, by looking at the bridesmaid dresses on display. When I arrived and told them my circumstance I was invited to view all the dresses - which was a substantial number and organized by color which I found very helpful. In the end, the saleslady gave me her business card and suggested that my daughter make an appointment with her but did nothing to find out anything about me or my daughter's wedding date or special needs. She did not take my name, my daughter's name or phone number to reach either of us. My daughter did call and make an appointment, but unfortunately arrived late due to traffic conditions. She had, however, called to apologize and said she would be late. Upon arrival with two of her bridesmaids there were no introductions by any of the staff, no information gathering about her wedding and really no personal attention by anyone. The girls were put into a small room with a small mirror and told to select dresses themselves to try on. There was really no guidance from any of the sales people. This was an extremely disappointing experience. Because of the lack of personal attention by all of the staff at the Bridal Mansion I would undeniably suggest to anyone getting married to shop elsewhere. There are other great bridal shops that would love to help you.

Paid an extra shipping fee to have bridemaid dressed shipped early. The dresses not only did not come in on time but the shop did not call to say when they had finally arrived. When I called to make an appointment (because they will only see you by appointment), they informed me that I could not set up any of my requested days and times (I actually gave them a choice!) because they closed early often. The rudeness too! While the bride and I were discussing options of overnight shipping dresses, the sales lady actually commented on how expensive that would be.... ahhhhh - if they had come in on time that would not have been an expense!! Obviously not the brightest crayons in the box.

This business is the worst I have ever seen. Not only do they not call you back, they do not even remain open during the hours that are advertised. I was promised the bridesmaid dresses for my wedding 7 weeks prior to the date of my wedding. They finally arrived 3 weeks prior, and still had to be altered. And to make matters worse when I went to pick them up so I could overnight them to my out of state bridesmaids they did not answer their phone at 5pm, and they were already closed at 6:30pm when I got there, even though the door clearly said they were open until 9:00pm. Not only was the staff rude to me when I was in the store, but they are rude to me everytime I call and am lucky enough to get a real person. I would not recommend them even if they were the last bridal shop in the world.

I would recommend getting your wedding dress here the dresses are beautiful and a lot less expensive than other places.....however go by the size your wear not the size they tell you. Normally dress shops will try to get you to order a size bigger to get alteration money from you but this place takes it to an extreme. Also my dress was not cleaned before I picked it up, the day before the wedding. I would suggest telling them your wedding is a month earlier than it really is just in case you have to get it cleaned. Whatever you do DO NOT BY BRIDESMAID DRESSES from this place. I had 9 bridesmaids ranging from size 6 to 26. All the girls bigger than a size 12 had to have the dresses taken in at least 3 sizes while the girls under a size twelve had to let them out 2 sizes. I understand weight can vary over time, but 6 out of the 9 bridesmaids had to have the dresses remade because it was cheaper than the alterations would have been. None of the girls lost, or gained this much weight in that time period. Also one of the girls dresses was not even pressed when she picked it up two days before the wedding.

They pack a lot of bridal and bridesmaid dresses in that little house. I would trust this salon they are very nice and "real" the help is great!

PROS: Affordable, down to earth help, they allow pics & give you designer names
CONS: The house is slightly beat looking and drab but it's the dresses that count