Tps Computers

★★★☆☆
  • 407 N Illinois St

    Belleville, IL 62220

    Map & Directions
  • 618-233-3010

2.6 5
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.

I thought I had the worst problem. My computer got a bad virus and I thought all my data was gone. That would mean all my invoicing and tax records for three years.

Russ @ TPS is an older man, who's been doing this for a long time. He

3
★★★★★

I thought I had the worst problem. My computer got a bad virus and I thought all my data was gone. That would mean all my invoicing and tax records for three years.

Russ @ TPS is an older man, who's been doing this for a long time. He

.

Not reliable and wanted half the money up front, We
always had to call him. He would never call us even if he said he would. When we would call him with a
problem, he would not know how to fix it . He just
needs to retire.

0
★☆☆☆☆

Not reliable and wanted half the money up front, We
always had to call him. He would never call us even if he said he would. When we would call him with a
problem, he would not know how to fix it . He just
needs to retire.

.

No customer service ie no upheld business hours or returned calls/emails (owner left town for over 2 weeks and did not let us know or leave any way of making contact to know what had happened). Very expensive and cost estimate was changed after a price had been agreed upon. Work not completed and the company had posession of our computer for 3 months.

0
★☆☆☆☆

No customer service ie no upheld business hours or returned calls/emails (owner left town for over 2 weeks and did not let us know or leave any way of making contact to know what had happened). Very expensive and cost estimate was changed after a price had been agreed upon. Work not completed and the company had posession of our computer for 3 months.

Cons: Customer Service, Price, Quality of work

.

Price was increased after an agreed upon amount. Couldn't get a hold of anyone at the shop for over a month (trying phone, email, and in person) and they had our computer. Encountered terrible customer service.

PROS:
CONS: Expensive, No customer service, Unknown operating hours

1
★☆☆☆☆

Price was increased after an agreed upon amount. Couldn't get a hold of anyone at the shop for over a month (trying phone, email, and in person) and they had our computer. Encountered terrible customer service.

PROS:
CONS: Expensive, No customer service, Unknown operating hours

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TPS Computers in Belleville are very knowledgable about software & hardware. They do a great job of getting your computer right back to you in much better shape than it left you in. Lifesavers!

4
★★★★☆

TPS Computers in Belleville are very knowledgable about software & hardware. They do a great job of getting your computer right back to you in much better shape than it left you in. Lifesavers!

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