Treble Clef Inc

★★★☆☆
  • 9722 S Roberts Rd

    Palos Hills, IL 60465

    Map & Directions
  • 708-598-7208

About Treble Clef Inc

Hours
Mon - Fri, 9am-5pm; Also by appointment

Personal Services

Personal Services
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The owner is an arrogant rude individual.

1
★☆☆☆☆

The owner is an arrogant rude individual.

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I find it humorous that someone who wrote a good review assume that others who did not have a favorable experience must have been "problem customers". I dealt with these folks for 2 years with no problem, when my automatic payment card (melted in the dryer and replaced) needed to be updated, they claim to have tried to call me 3 times to get an update. They didn't try for 3 weeks then just showed up and took my children's instruments from the school. No contact attempted for THREE WEEKS. Obviously I dropped the ball not getting the new number to them but they dropped it with communication as well. When I called to get the full story, they were extremely rude and abrupt. Zero customer service skills when someone has an issue!

1
★☆☆☆☆

I find it humorous that someone who wrote a good review assume that others who did not have a favorable experience must have been "problem customers". I dealt with these folks for 2 years with no problem, when my automatic payment card (melted in the dryer and replaced) needed to be updated, they claim to have tried to call me 3 times to get an update. They didn't try for 3 weeks then just showed up and took my children's instruments from the school. No contact attempted for THREE WEEKS. Obviously I dropped the ball not getting the new number to them but they dropped it with communication as well. When I called to get the full story, they were extremely rude and abrupt. Zero customer service skills when someone has an issue!

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I have never had a problem with Treble Clef, and all three of my children play different instruments (thanks to Summit Hill SD 161). I find the owner to be a pleasant and helpful man. I was in the store last week, and he was helping me understand the different reeds used for the Alto Sax. I'm wondering if those who are complaining are the "difficult" customers we've all observed one time or another.

4
★★★★☆

I have never had a problem with Treble Clef, and all three of my children play different instruments (thanks to Summit Hill SD 161). I find the owner to be a pleasant and helpful man. I was in the store last week, and he was helping me understand the different reeds used for the Alto Sax. I'm wondering if those who are complaining are the "difficult" customers we've all observed one time or another.

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0 out of 1 people found this review helpful.

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I am very surprised by the negative reviews above. I am starting my professional career with an orchestra this fall hold two degrees in performance, and had been going to Treble Clef since my beginning in 1995. I have never encountered arrogance or dishonesty. They have always been kind to me and my family. The prices they have for reeds are probably the best in the area, and they have always been able to get me a good deal on instruments. Their sheet music collection is limited, but this is due to their customer base (mostly jr. high and high school students). If there is anything you desperately need they would mostly likely order it given the proper information.

4
★★★★☆

I am very surprised by the negative reviews above. I am starting my professional career with an orchestra this fall hold two degrees in performance, and had been going to Treble Clef since my beginning in 1995. I have never encountered arrogance or dishonesty. They have always been kind to me and my family. The prices they have for reeds are probably the best in the area, and they have always been able to get me a good deal on instruments. Their sheet music collection is limited, but this is due to their customer base (mostly jr. high and high school students). If there is anything you desperately need they would mostly likely order it given the proper information.

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The owner is an arrogant and rude person. I am disappointed that summit hill district basically recommending to parents to do business with this arrogant person. I would recommend you shop somewhere else before purchasing or renting from Treble Clef.

1
★☆☆☆☆

The owner is an arrogant and rude person. I am disappointed that summit hill district basically recommending to parents to do business with this arrogant person. I would recommend you shop somewhere else before purchasing or renting from Treble Clef.

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This is the place to go for knowledgeable staff and quick repairs. They know the area band leaders and are helpful and courteous.

5
★★★★★

This is the place to go for knowledgeable staff and quick repairs. They know the area band leaders and are helpful and courteous.

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If you are looking to rent/buy your kids' band instruments, go someplace else. Overpriced for under quality merchandise. The owner is rude and arrogant...not accomodating at all. It's a shame the parents from the area schools are basically pushed to get supplied from this store. Plenty of other area music stores that are friendlier. Go someplace else!

1
★☆☆☆☆

If you are looking to rent/buy your kids' band instruments, go someplace else. Overpriced for under quality merchandise. The owner is rude and arrogant...not accomodating at all. It's a shame the parents from the area schools are basically pushed to get supplied from this store. Plenty of other area music stores that are friendlier. Go someplace else!

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This is a great small privately owned store. They have fare prices and will order any music that you need. They also do good work on padding as well. If you actually show an interest in music, they will listen.

4
★★★★☆

This is a great small privately owned store. They have fare prices and will order any music that you need. They also do good work on padding as well. If you actually show an interest in music, they will listen.

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If you're a musician then this is your store. Don't listen to those other blockhead's reviews this place is the best around. If they don't have it, then either you won't ever need it, or it doesn't exist.

I took lessons at the store for a few years and I've been going to this place for everything related to my trumpet for 12 years now. Repairs, jammed mouthpieces, oil etc. I even purchased both of my horns from there at a really great price.

They're also the only instrument repair place around that I know of, and they do great work. Pounded out a really nasty dent from a trumpet bell dropped on asphalt.

The service really is great and very knowledgeable contrary to the other reviews. I've never had any complaints to give.

5
★★★★★

If you're a musician then this is your store. Don't listen to those other blockhead's reviews this place is the best around. If they don't have it, then either you won't ever need it, or it doesn't exist.

I took lessons at the store for a few years and I've been going to this place for everything related to my trumpet for 12 years now. Repairs, jammed mouthpieces, oil etc. I even purchased both of my horns from there at a really great price.

They're also the only instrument repair place around that I know of, and they do great work. Pounded out a really nasty dent from a trumpet bell dropped on asphalt.

The service really is great and very knowledgeable contrary to the other reviews. I've never had any complaints to give.

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Treble Clef was recommended by one of our charities to help with a significant brass dent we were having with a very expensive donation. I was thrilled with the work they did to fix this very difficult problem. The price they quoted to fix the work was extremely fair. I would highly recommend them to repair any musical instrument you may be having a problem with. I can't believe some of the less than favorable ratings I viewed on this site. These guys are first class and very professional in the services they provide.

5
★★★★★

Treble Clef was recommended by one of our charities to help with a significant brass dent we were having with a very expensive donation. I was thrilled with the work they did to fix this very difficult problem. The price they quoted to fix the work was extremely fair. I would highly recommend them to repair any musical instrument you may be having a problem with. I can't believe some of the less than favorable ratings I viewed on this site. These guys are first class and very professional in the services they provide.

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Very bad experience. Agree with other reviewer about being dishonest. I wouldn't buy anything here or have my instrument repaired because of my experience

1
★☆☆☆☆

Very bad experience. Agree with other reviewer about being dishonest. I wouldn't buy anything here or have my instrument repaired because of my experience

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If you are serious about buying a band instrument, go to Woodwind&Brasswind. Best price, best service. If you are in need of IMMEDIATE help and need a reed or staff paper or another staple and you can make it to their store before they close (which is EARLY! ! ! ) TrebleClef should fill the bill. However, when I have gone in to get something, over a period of 16 YEARS, they have NEVER - not ONCE, had exactly what I wanted. I HAD to settle for less than what I wanted. In a jam? Guitar Center or Sam Ash is a better choice. Avoid if at all possible!

TC

1
★☆☆☆☆

If you are serious about buying a band instrument, go to Woodwind&Brasswind. Best price, best service. If you are in need of IMMEDIATE help and need a reed or staff paper or another staple and you can make it to their store before they close (which is EARLY! ! ! ) TrebleClef should fill the bill. However, when I have gone in to get something, over a period of 16 YEARS, they have NEVER - not ONCE, had exactly what I wanted. I HAD to settle for less than what I wanted. In a jam? Guitar Center or Sam Ash is a better choice. Avoid if at all possible!

TC

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Pretty much a small band instrument store. While shopping for american made student saxophones the store clerk was pushing some chinese brand and the price and model wasn't what I wanted. They were't very nice to us and continued to promote something we didn't want. Too much of a hassle to show us what we wanted. Uncomfortable setting. I bought through the school program.

PROS: Only store in Palos, does repairs
CONS: Not very helpful, doesn't seem honest

2
★★☆☆☆

Pretty much a small band instrument store. While shopping for american made student saxophones the store clerk was pushing some chinese brand and the price and model wasn't what I wanted. They were't very nice to us and continued to promote something we didn't want. Too much of a hassle to show us what we wanted. Uncomfortable setting. I bought through the school program.

PROS: Only store in Palos, does repairs
CONS: Not very helpful, doesn't seem honest

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Treble Clef is a great music shop for musical instruments, accessories and repairs. They gave me a very competitive price on an instrument that other music shops couldn't come close. Of all the musicians I know, Treble Clef is the most trusted.

5
★★★★★

Treble Clef is a great music shop for musical instruments, accessories and repairs. They gave me a very competitive price on an instrument that other music shops couldn't come close. Of all the musicians I know, Treble Clef is the most trusted.

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