Rick Ridings Ford

★★★★★
  • 1817 Ridings Dr

    Monticello, IL 61856

    Map & Directions
  • 217-762-2521

Automotive

Automotive
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I recently purchased a vehicle at Rick Ridings and was extremely pleased with the experience. Wes, my salesperson, was wonderful. He asked me my wants: heated seats and a sunroof. Wes never pressured me to purchase one vehicle over

3
★★★★★

I recently purchased a vehicle at Rick Ridings and was extremely pleased with the experience. Wes, my salesperson, was wonderful. He asked me my wants: heated seats and a sunroof. Wes never pressured me to purchase one vehicle over

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I can't thank the people at Rick Ridings Ford enough for all their help when my car broke down on my way from Indiana to Springfield. Casey and the service department were so helpful and Hoppy was the nicest salesperson I have ever dealt

3
★★★★★

I can't thank the people at Rick Ridings Ford enough for all their help when my car broke down on my way from Indiana to Springfield. Casey and the service department were so helpful and Hoppy was the nicest salesperson I have ever dealt

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my husband and I have been buying at rick ridings for 13 years. we have always worked with troy moore and Rodney Thompson troy is the best salesman weve ever had and we send many people to him for a vehicle we will always go to rick

3
★★★★★

my husband and I have been buying at rick ridings for 13 years. we have always worked with troy moore and Rodney Thompson troy is the best salesman weve ever had and we send many people to him for a vehicle we will always go to rick

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Tony W. was so wonderful to my parents, months later they are still talking about what a great experience they had and how kind he was to them! We won't go anywhere else!

3
★★★★★

Tony W. was so wonderful to my parents, months later they are still talking about what a great experience they had and how kind he was to them! We won't go anywhere else!

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My husband and I came in to look at some trucks for him. He walks with a cane so it is hard to walk long distances for him. John Prater came out to help us, and the next thing we know he brought a golf cart for us to ride in. What a

3
★★★★★

My husband and I came in to look at some trucks for him. He walks with a cane so it is hard to walk long distances for him. John Prater came out to help us, and the next thing we know he brought a golf cart for us to ride in. What a

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Love Rick Ridings Ford!!! Had wonderful, quick sale with John Prater. Was in and out and that is what I like. Got a great vehicle at a great price.

3
★★★★★

Love Rick Ridings Ford!!! Had wonderful, quick sale with John Prater. Was in and out and that is what I like. Got a great vehicle at a great price.

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Great dealership, Rick is a super guy to deal with. There prices are the best you will find anywhere, and they don't play games. The web site is always up to date...that's how I've bought many vehicles from them. Just find it on the web

3
★★★★★

Great dealership, Rick is a super guy to deal with. There prices are the best you will find anywhere, and they don't play games. The web site is always up to date...that's how I've bought many vehicles from them. Just find it on the web

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I came in inquiring about a specific vehicle that I saw on line and John Prater helped me out big time! He was very honest and I felt that he was a reliable great salesman! He gave me very honest answers. He represented Rick Ridings in

3
★★★★★

I came in inquiring about a specific vehicle that I saw on line and John Prater helped me out big time! He was very honest and I felt that he was a reliable great salesman! He gave me very honest answers. He represented Rick Ridings in

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Rick Ridings is the greatest dealership that I have been too! The friendly staff, the clean atmosphere, and the overall vibe from everyone there will keep me coming back and recommending anyone to go here. Scott Getzelman took care of my

3
★★★★★

Rick Ridings is the greatest dealership that I have been too! The friendly staff, the clean atmosphere, and the overall vibe from everyone there will keep me coming back and recommending anyone to go here. Scott Getzelman took care of my

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We had a great experience at Rick Ridings! We have purchased two vehicles there (one new and one used) and we have no complaints! The staff was friendly and very helpful! I would highly recommend this dealership.

3
★★★★★

We had a great experience at Rick Ridings! We have purchased two vehicles there (one new and one used) and we have no complaints! The staff was friendly and very helpful! I would highly recommend this dealership.

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I had a great experience at Rick Ridings and recommend them especially if you're a female looking to buy a car. I was a little nervous going there by myself, but I never felt pressured or uncomfortable. My salesman (Wes) helped me find a good used car in my budget and they really worked with me on my old car I was trading. Overall it was a great experience. Plus, they gave me flowers, so that was a nice surprise.

5
★★★★★

I had a great experience at Rick Ridings and recommend them especially if you're a female looking to buy a car. I was a little nervous going there by myself, but I never felt pressured or uncomfortable. My salesman (Wes) helped me find a good used car in my budget and they really worked with me on my old car I was trading. Overall it was a great experience. Plus, they gave me flowers, so that was a nice surprise.

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I was with my son & his girlfriend when they were wanting to purchase a car. Unfortunately things didn't go as planned; however, John P. made them feel as if everything happens for a reason and did not embarress them. He even called a

3
★★★★★

I was with my son & his girlfriend when they were wanting to purchase a car. Unfortunately things didn't go as planned; however, John P. made them feel as if everything happens for a reason and did not embarress them. He even called a

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Mr. Prater did a supherb job helping me when I needed assistance while at Rick Ridings. He was the first to greet me and showed me a variety of vehicles. If all the employees there and salesmen around modeled him there sure would be a

3
★★★★★

Mr. Prater did a supherb job helping me when I needed assistance while at Rick Ridings. He was the first to greet me and showed me a variety of vehicles. If all the employees there and salesmen around modeled him there sure would be a

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The experience that I had with John Prater while hunting for a vehicle was great. He had all the answers that I was looking for! Thanks John

3
★★★★★

The experience that I had with John Prater while hunting for a vehicle was great. He had all the answers that I was looking for! Thanks John

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My wife and I had a wonderful experience with Rick Ridings in Monticello! Our salesman Tony Wesselman was a big help and a great guy as well. He made us feel special when looking for the perfect car! Two Thumbs Up!!

3
★★★★★

My wife and I had a wonderful experience with Rick Ridings in Monticello! Our salesman Tony Wesselman was a big help and a great guy as well. He made us feel special when looking for the perfect car! Two Thumbs Up!!

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My husband and I had a great experience at Rick Ridings in Monticello!! Our salesman Tony Wesselman was fantastic he helped us pick out the car of our dreams! He knew just what we were looking for..Perfect for our child and big dog!! I

3
★★★★★

My husband and I had a great experience at Rick Ridings in Monticello!! Our salesman Tony Wesselman was fantastic he helped us pick out the car of our dreams! He knew just what we were looking for..Perfect for our child and big dog!! I

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Sales people were good. Service is lacking. I took my vehicle in to get a window track fixed on the driver side. I had to schedule the repair far out due to a variety of requirements both with my civilian job and military duties down at Scott AFB. I initially scheduled the work before my warranty expired at 35,000, but drove the 1500 miles in between the scheduled visit. Service tried to upsale me prior to checking the vehicle on a fuel injection cleaning service that wasn't recommended by the mfr. and was too expensive. soon as I said no, he came back to me with expired warranty. yikes. Now I'm a pretty reasonable person, but this was obvious what was happening. There are two guys in service who take the calls, the guy with bad customer service, and the guy with good. I remember how I spoke to the guy with good customer service about the bad guy many months ago before this hpapened, and he agreed that there were definitely some problems with him, but he's just one of those types of guys whos been with Uncle Rick Ridings for years. I recommend some customer service training at the very least for him. Even his hustle and upsale is lazy, and it was obvious why he refused my warranty work, because I wasn't gesturing his department with extra services I didn't need---he wasn't gesturing my warranty work due to a technicality in me scheduling the repairs way out. Now I purchased a rather expensive car during a time of recession. I caressed their money books pretty nice, and even got the infamous window etching I read later was a scam. You didn't see any complaints out of me, I really didn't care because after 10 years of hard work in the military and school, all I wanted to do was treat myself and spend some money at Rick Ridings back when I purchased this vehicle and I'm perfectly happy with it and the sales people. But I feel like this recent event was a backstab, and because of it, I can't recommend Rick Ridings for auto service needs. The guy who takes the calls & indocks looks like he's going through some major depression, I'll betcha its about those dang $15 good deal oil changes that aren't profitable. I would recommend Rick Ridings raise the prices to 29.99 to make him happy. I'd gladly pay $30 a drain & fill if the poor sap would just cheer up a bit. I still get everything done at Rick Ridings Maintenance wise, and I pay them for the service, but this was a clear backstab. Bottom Line, sales staff: courteous, assertive, down to earth. Service Dept: 50/50, customer service is good with the newer guy, the older guy who seems to take a majority of the calls, is not tactful, he moans & groans alot, even when you're just sipping coffee by him and small talking.

2
★★☆☆☆

Sales people were good. Service is lacking. I took my vehicle in to get a window track fixed on the driver side. I had to schedule the repair far out due to a variety of requirements both with my civilian job and military duties down at Scott AFB. I initially scheduled the work before my warranty expired at 35,000, but drove the 1500 miles in between the scheduled visit. Service tried to upsale me prior to checking the vehicle on a fuel injection cleaning service that wasn't recommended by the mfr. and was too expensive. soon as I said no, he came back to me with expired warranty. yikes. Now I'm a pretty reasonable person, but this was obvious what was happening. There are two guys in service who take the calls, the guy with bad customer service, and the guy with good. I remember how I spoke to the guy with good customer service about the bad guy many months ago before this hpapened, and he agreed that there were definitely some problems with him, but he's just one of those types of guys whos been with Uncle Rick Ridings for years. I recommend some customer service training at the very least for him. Even his hustle and upsale is lazy, and it was obvious why he refused my warranty work, because I wasn't gesturing his department with extra services I didn't need---he wasn't gesturing my warranty work due to a technicality in me scheduling the repairs way out. Now I purchased a rather expensive car during a time of recession. I caressed their money books pretty nice, and even got the infamous window etching I read later was a scam. You didn't see any complaints out of me, I really didn't care because after 10 years of hard work in the military and school, all I wanted to do was treat myself and spend some money at Rick Ridings back when I purchased this vehicle and I'm perfectly happy with it and the sales people. But I feel like this recent event was a backstab, and because of it, I can't recommend Rick Ridings for auto service needs. The guy who takes the calls & indocks looks like he's going through some major depression, I'll betcha its about those dang $15 good deal oil changes that aren't profitable. I would recommend Rick Ridings raise the prices to 29.99 to make him happy. I'd gladly pay $30 a drain & fill if the poor sap would just cheer up a bit. I still get everything done at Rick Ridings Maintenance wise, and I pay them for the service, but this was a clear backstab. Bottom Line, sales staff: courteous, assertive, down to earth. Service Dept: 50/50, customer service is good with the newer guy, the older guy who seems to take a majority of the calls, is not tactful, he moans & groans alot, even when you're just sipping coffee by him and small talking.

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We have purchased our last two vehicles from Rick Ridings. While not 100% satisfied, I would still give them an "A". Their asking prices are competitive and the inventory changes from day to day. The salespeople are assertive without being pushy. Overall we have been happy with our purchases and will continue to do business there. I highly reccomend their service department for routine car care. The prices are reasonable and the staff is friendly.

4
★★★★☆

We have purchased our last two vehicles from Rick Ridings. While not 100% satisfied, I would still give them an "A". Their asking prices are competitive and the inventory changes from day to day. The salespeople are assertive without being pushy. Overall we have been happy with our purchases and will continue to do business there. I highly reccomend their service department for routine car care. The prices are reasonable and the staff is friendly.

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