Tony's Submarine

★★★☆☆
  • 1480 Waukegan Rd

    Deerfield, IL 60015

    Map & Directions
  • 847-940-7352

About Tony's Submarine

Hours
Monday 8:00 AM - 9:00 PM Tuesday 8:00 AM - 9:00 PM Wednesday 8:00 AM - 9:00 PM Thursday 8:00 AM - 9:00 PM Friday 8:00 AM - 9:00 PM Saturday 8:00 AM - 9:00 PM Sunday 8:00 AM - 9:00 PM

Food

Food
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3.0 2
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The absolute worst service I've ever experienced... the employee was reminded me of Seinfeld's "Soup Nazi." I ordered a launcher, the disinterested employee asked me about toppings which I answered... then I asked him if he's making someone else's sub right now, or is he making mine. He said he's working on my sub right now. I responded, "Oh, because I wanted my sub toasted." He replied that I'm supposed to tell him that before he starts making the sub. How the heck do I know? At the other sub businesses, they always ask. He asked about toppings, why wouldn't he also ask if I want it toasted? How do I know if he's still working on the order before mine, or if he's working on mine. Then I paid. It cost $9.42 I gave him a $20, and he gave me $10 back. Yes, he shorted me the change. By this time, I'm certainly not contributing to his tip jar. When I asked for the change, he doubted me, looked at my change, looked into the drawer, and finally realized he actually didn't give me my change. So he tossed it to me with "no apology." Then, since I bought the meal, I asked for my medium soda (at other businesses they hand you a cup when you pay). He pointed at the fridge and then went back to his work. It's a fridge of bottled sodas... then why the heck do they call it a medium soda, what's a large and what's a small? When I opened my sandwich, at home, I noticed there was barely any of the toppings in my sandwich... it was flat as a PB&J. Finally, there's their fries... shoestring with no seasonings. Bland and boring. So, abusive and condescending employees making you feel like an idiot over and over, short-changed and handed a sandwich absent of toppings complimented by bland and boring fries. Tony's Subs, I've never been angry at a business for such horrible treatment, until now.

1
★☆☆☆☆

The absolute worst service I've ever experienced... the employee was reminded me of Seinfeld's "Soup Nazi." I ordered a launcher, the disinterested employee asked me about toppings which I answered... then I asked him if he's making someone else's sub right now, or is he making mine. He said he's working on my sub right now. I responded, "Oh, because I wanted my sub toasted." He replied that I'm supposed to tell him that before he starts making the sub. How the heck do I know? At the other sub businesses, they always ask. He asked about toppings, why wouldn't he also ask if I want it toasted? How do I know if he's still working on the order before mine, or if he's working on mine. Then I paid. It cost $9.42 I gave him a $20, and he gave me $10 back. Yes, he shorted me the change. By this time, I'm certainly not contributing to his tip jar. When I asked for the change, he doubted me, looked at my change, looked into the drawer, and finally realized he actually didn't give me my change. So he tossed it to me with "no apology." Then, since I bought the meal, I asked for my medium soda (at other businesses they hand you a cup when you pay). He pointed at the fridge and then went back to his work. It's a fridge of bottled sodas... then why the heck do they call it a medium soda, what's a large and what's a small? When I opened my sandwich, at home, I noticed there was barely any of the toppings in my sandwich... it was flat as a PB&J. Finally, there's their fries... shoestring with no seasonings. Bland and boring. So, abusive and condescending employees making you feel like an idiot over and over, short-changed and handed a sandwich absent of toppings complimented by bland and boring fries. Tony's Subs, I've never been angry at a business for such horrible treatment, until now.

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What can anyone say about Tony's. It's a Deerfield landmark and is the only sub I choose to eat. It is a classic sub on good bread with fresh ingredients. Try it, it's a must!!!!!

5
★★★★★

What can anyone say about Tony's. It's a Deerfield landmark and is the only sub I choose to eat. It is a classic sub on good bread with fresh ingredients. Try it, it's a must!!!!!

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