Family Pride Cleaners

★★★☆☆

About Family Pride Cleaners

Personal Services

Personal Services
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They always take care of me

2
★★★★★

They always take care of me

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I showed up to do some late night laundry and was turned away. I showed up a little before 10pm. As I pulled up to the front to drop off my laundry I turned to walk towards the doors and the lady that works there came to the door and locks it and waives her finger in a "No" gesture. I was infuriated that she would turn away business and also that she did not have the common courtesy to even inform me why she did so. I've been here about 3 times. I work late so this is the ideal location for me. I've seen this same lady almost lock out a customer who was washing and who had to leave to get something from their car.They should get a sign that gives the correct hours of operations or hire someone that will work those hours. The sign on the door says "Last load at 10:30 pm."I wonder if ownership is paying her to work till midnight? Because I know she leaves well before that. On a better note, I found the laundry mat on Ashland & 19th is a little more accommodating. They also have change for large bills.I definitely will never be back. Not even to do dry cleaning.

1
★☆☆☆☆

I showed up to do some late night laundry and was turned away. I showed up a little before 10pm. As I pulled up to the front to drop off my laundry I turned to walk towards the doors and the lady that works there came to the door and locks it and waives her finger in a "No" gesture. I was infuriated that she would turn away business and also that she did not have the common courtesy to even inform me why she did so. I've been here about 3 times. I work late so this is the ideal location for me. I've seen this same lady almost lock out a customer who was washing and who had to leave to get something from their car.They should get a sign that gives the correct hours of operations or hire someone that will work those hours. The sign on the door says "Last load at 10:30 pm."I wonder if ownership is paying her to work till midnight? Because I know she leaves well before that. On a better note, I found the laundry mat on Ashland & 19th is a little more accommodating. They also have change for large bills.I definitely will never be back. Not even to do dry cleaning.

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The people working there treat you very badly. This particular woman was very rude, she yelled and used foul language towards me and wanted to kick me out even when my clothes were in the washer. HORRIBLE!! i would not even give one star.

2
★★☆☆☆

The people working there treat you very badly. This particular woman was very rude, she yelled and used foul language towards me and wanted to kick me out even when my clothes were in the washer. HORRIBLE!! i would not even give one star.

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I went this cleaners for the first time and needed my cloths cleaned same day. I was told that my cloths will be ready by 5:00 pm same day for the same price. Lady took care of dry cleaning as she promised. They met my expectations 100%. I would recommend others to visit them.Thanks: Mic Gibbens

4
★★★★☆

I went this cleaners for the first time and needed my cloths cleaned same day. I was told that my cloths will be ready by 5:00 pm same day for the same price. Lady took care of dry cleaning as she promised. They met my expectations 100%. I would recommend others to visit them.Thanks: Mic Gibbens

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My first time using this cleaners was horrible. The first day I showed up there was a handwritten sign on their door saying they would be back at 3PM. I came back at 3PM to watch people walking away upset. I eventually gave up around 3:45PM. When I gave them another shot I stopped by on a Wednesday and paid for 6 shirts 2 pair of pants and a suit. When I returned to pick up my clothing first I was told by an employee they could only find a portion of it when they finally gave me the clothing they stopped me before i could leave and said I had to pay. After showing my receipt they said that wasnt good enough it had to have a handwritten "PAID" on it. He said he would not give me my clothing unless I paid again. I told him this was my first time using him and if he did this he would lose my business. The managers response was "Yeah, thats what they all say." Apparently I am not the first customer who has been burned by their 'handwritten' system I hope I will be the last. There are many cleaners in Chicago, It's worth a couple blocks to avoid Family Pride.

PROS:
CONS: Double Charging; Unorganized; Rude

1
★☆☆☆☆

My first time using this cleaners was horrible. The first day I showed up there was a handwritten sign on their door saying they would be back at 3PM. I came back at 3PM to watch people walking away upset. I eventually gave up around 3:45PM. When I gave them another shot I stopped by on a Wednesday and paid for 6 shirts 2 pair of pants and a suit. When I returned to pick up my clothing first I was told by an employee they could only find a portion of it when they finally gave me the clothing they stopped me before i could leave and said I had to pay. After showing my receipt they said that wasnt good enough it had to have a handwritten "PAID" on it. He said he would not give me my clothing unless I paid again. I told him this was my first time using him and if he did this he would lose my business. The managers response was "Yeah, thats what they all say." Apparently I am not the first customer who has been burned by their 'handwritten' system I hope I will be the last. There are many cleaners in Chicago, It's worth a couple blocks to avoid Family Pride.

PROS:
CONS: Double Charging; Unorganized; Rude

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