Howard Orloff Imports

★★★★☆
  • 1924 N Paulina St

    Chicago, IL 60622

    Map & Directions
  • 773-227-3200

About Howard Orloff Imports

Automotive

Automotive
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Last weekend, my husband and I visited Howard Orloff Imports, as I was very interested in getting a Range Rover Evoque. When we arrived Saturday afternoon, we were greeted immediately by one of their salesmen, Brandon Dunne. I explained what I was interested in and he accompanied me on a test drive shortly after arriving. Before we even began the drive, he went over many of the options that the Evoque offered, and he seemed to know everything about the vehicle. When we returned, he showed me every single Evoque that they had on hand and went over the details of each and every one. I am quite picky regarding what I wanted, and he never once rushed me. In fact, he spent a good three hours just going over their Evoque inventory, with quite a bit of back and forth, while I tried to decide which I liked best that fit within my budget. He was so pleasant and knowledgeable about that truck. I truly could not believe it. He knew EVERYTHING. Once I decided which one I wanted, he turned us over to Chris Kowalik, their Business Manager. Chris, too, was very friendly and welcoming, and made the financing portion of the late afternoon very swift and pleasant. It probably took less than 30 minutes to get an excellent deal with an excellent warranty and overall we received exceptional service between these two gentlemen. I am amazed at how patient they both were while I spent the entire afternoon asking what were likely repeat questions on vehicle after vehicle. Everything about our interaction with this dealership, from choosing the car to arranging the terms to signing the paperwork, was just wonderful.

5
★★★★★

Last weekend, my husband and I visited Howard Orloff Imports, as I was very interested in getting a Range Rover Evoque. When we arrived Saturday afternoon, we were greeted immediately by one of their salesmen, Brandon Dunne. I explained what I was interested in and he accompanied me on a test drive shortly after arriving. Before we even began the drive, he went over many of the options that the Evoque offered, and he seemed to know everything about the vehicle. When we returned, he showed me every single Evoque that they had on hand and went over the details of each and every one. I am quite picky regarding what I wanted, and he never once rushed me. In fact, he spent a good three hours just going over their Evoque inventory, with quite a bit of back and forth, while I tried to decide which I liked best that fit within my budget. He was so pleasant and knowledgeable about that truck. I truly could not believe it. He knew EVERYTHING. Once I decided which one I wanted, he turned us over to Chris Kowalik, their Business Manager. Chris, too, was very friendly and welcoming, and made the financing portion of the late afternoon very swift and pleasant. It probably took less than 30 minutes to get an excellent deal with an excellent warranty and overall we received exceptional service between these two gentlemen. I am amazed at how patient they both were while I spent the entire afternoon asking what were likely repeat questions on vehicle after vehicle. Everything about our interaction with this dealership, from choosing the car to arranging the terms to signing the paperwork, was just wonderful.

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EXCEPTIONAL SERVICE! A GREAT PLACE TO BUY!!\r
Last weekend, my husband and I visited Howard Orloff Imports, as I was very interested in getting a Range Rover Evoque. When we arrived Saturday afternoon, we were greeted immediately by one of

3
★★★★★

EXCEPTIONAL SERVICE! A GREAT PLACE TO BUY!!\r
Last weekend, my husband and I visited Howard Orloff Imports, as I was very interested in getting a Range Rover Evoque. When we arrived Saturday afternoon, we were greeted immediately by one of

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Brought my Range Rover in for some repairs on my car, they fixed it and a short time I thought it was gonna take a week or so.

2
★★★★★

Brought my Range Rover in for some repairs on my car, they fixed it and a short time I thought it was gonna take a week or so.

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""Thanks for taking the time you did with me this past evening. Tom, you represent your dealership well! It is no wonder you have been in this business with this dealership for as long as you have; I think you called them your family. It showed. It was nice dealing with you...and it has been nice dealing with everyone from Orloff.""

2
★★★★★

""Thanks for taking the time you did with me this past evening. Tom, you represent your dealership well! It is no wonder you have been in this business with this dealership for as long as you have; I think you called them your family. It showed. It was nice dealing with you...and it has been nice dealing with everyone from Orloff.""

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I highly recommend Howard Orloff and I love my Volvo and always bring it in for service.

2
★★★★★

I highly recommend Howard Orloff and I love my Volvo and always bring it in for service.

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John was a pleasure to deal with =)

2
★★★★★

John was a pleasure to deal with =)

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This car buying experience has been great. John and Chris have been helpful, easy to work with and fun thanks.

2
★★★★★

This car buying experience has been great. John and Chris have been helpful, easy to work with and fun thanks.

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Next time I'm in the market I will definitely consider this dealer. It's worth my driving a few extra miles for a positive experience like they provided.

2
★★★★★

Next time I'm in the market I will definitely consider this dealer. It's worth my driving a few extra miles for a positive experience like they provided.

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It was a pleasant experience to deal with them. No preasure and they wanted to make sure that we were happy.

2
★★★★★

It was a pleasant experience to deal with them. No preasure and they wanted to make sure that we were happy.

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I have been happy with my volvo and have only had to take it in for scheduled maintenance (oil change) etc...
Highly recommend them!

2
★★★★★

I have been happy with my volvo and have only had to take it in for scheduled maintenance (oil change) etc...
Highly recommend them!

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I was able to gradually learn about the car, optional packages, pricing and financing without any pressure. When the time came to buy, a few choices were identified quickly and I beleive the pricing was very fair. The transaction itself was as simple as it could be and I didnt experience any surprises. Overall a very positive (and a bit surprising) experience.

2
★★★★★

I was able to gradually learn about the car, optional packages, pricing and financing without any pressure. When the time came to buy, a few choices were identified quickly and I beleive the pricing was very fair. The transaction itself was as simple as it could be and I didnt experience any surprises. Overall a very positive (and a bit surprising) experience.

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Brian was really helpful and solved my issue with my brakes, Thanks Brian

2
★★★★★

Brian was really helpful and solved my issue with my brakes, Thanks Brian

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Service was great. Both times in I was treated well, Eric was fantastic, I was in and out.

2
★★★★★

Service was great. Both times in I was treated well, Eric was fantastic, I was in and out.

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It was a pleasure working with John. He kept me updated and explained everything.

2
★★★★★

It was a pleasure working with John. He kept me updated and explained everything.

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Everyone involved in getting my car ready went above and beyond,Great Job!!

2
★★★★★

Everyone involved in getting my car ready went above and beyond,Great Job!!

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""I came in around 7:45 am with low tire pressure in my Sport. Thank you for taking such quick care of me and putting me back on the road in 20 minutes. I didn't have an appointment and appreciate the responsive attention Brian Elwood gave me. I also get similar great service from my salesperson, Chris Kowalik, and this is the reason I have bought 2 cars from Orloff.""

2
★★★★★

""I came in around 7:45 am with low tire pressure in my Sport. Thank you for taking such quick care of me and putting me back on the road in 20 minutes. I didn't have an appointment and appreciate the responsive attention Brian Elwood gave me. I also get similar great service from my salesperson, Chris Kowalik, and this is the reason I have bought 2 cars from Orloff.""

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""I would like to commend you on the overall great personel that are always willing to assist me with any of my needs. It is because of this that I will be a faithful customer with your dealership for many years to come. Thank you!""

2
★★★★★

""I would like to commend you on the overall great personel that are always willing to assist me with any of my needs. It is because of this that I will be a faithful customer with your dealership for many years to come. Thank you!""

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Brian Meehan was great. The purchase was smooth, easy & without hassle. Everyone was friendly and helpful.

2
★★★★☆

Brian Meehan was great. The purchase was smooth, easy & without hassle. Everyone was friendly and helpful.

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Very nice experience with both salesperson Alicia Houston & Tim Byrnes. They made us feel as if we were getting a really great car and dealership.

2
★★★★★

Very nice experience with both salesperson Alicia Houston & Tim Byrnes. They made us feel as if we were getting a really great car and dealership.

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Excellent service as always fair pricing. Our sales consultant John Nino was outstanding.

2
★★★★★

Excellent service as always fair pricing. Our sales consultant John Nino was outstanding.

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""Thank you guys for your wonderful service and extremely professional service. You guys have gone above and beyond to make my car buying experience a positive one. Can't thank you guys enough for helping me make it happen.""

2
★★★★★

""Thank you guys for your wonderful service and extremely professional service. You guys have gone above and beyond to make my car buying experience a positive one. Can't thank you guys enough for helping me make it happen.""

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The service was excellent- squeezing us in when our car was vandalized. Thanks

2
★★★★★

The service was excellent- squeezing us in when our car was vandalized. Thanks

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Brian Meehan was very helpful & attentive. A year and he knew I wanted this car & reached out to me when the perfect one came in. I had a high request to have all dents & scratches repaired in less than a week & it was done! Thank You!

2
★★★★★

Brian Meehan was very helpful & attentive. A year and he knew I wanted this car & reached out to me when the perfect one came in. I had a high request to have all dents & scratches repaired in less than a week & it was done! Thank You!

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Great friendly environment. Really nice people all around, very professional. I got a great car for a great price, look forward to coming back in the future.

2
★★★★★

Great friendly environment. Really nice people all around, very professional. I got a great car for a great price, look forward to coming back in the future.

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Excellent service start to finish...The shuttle service providers were overly accommodating as well as Marty Surges in service. They made every effort to hear our concerns & have the car back to us ASAP. Thank you!

2
★★★★★

Excellent service start to finish...The shuttle service providers were overly accommodating as well as Marty Surges in service. They made every effort to hear our concerns & have the car back to us ASAP. Thank you!

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I am a repeat customer at Howard Orloff but my recent purchase was phenomenal. Alicia Holston was outstanding and fulfilled all of our needs. She was exemplary and I will definitely buy more cars from here especially.

2
★★★★★

I am a repeat customer at Howard Orloff but my recent purchase was phenomenal. Alicia Holston was outstanding and fulfilled all of our needs. She was exemplary and I will definitely buy more cars from here especially.

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Lawrence Brown was completely professional, courteous and helpful during all of our interactions. In addition, he was honest and straight- forward~ a positive set of traits in a salesman. We wish him the best of luck!

2
★★★★★

Lawrence Brown was completely professional, courteous and helpful during all of our interactions. In addition, he was honest and straight- forward~ a positive set of traits in a salesman. We wish him the best of luck!

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Service has always been outstanding, including the courtesy shuttle drivers!! Keep up the great work.

2
★★★★★

Service has always been outstanding, including the courtesy shuttle drivers!! Keep up the great work.

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Excellent and timely service. Erick Clark kept me informed every step of the way. great job.

2
★★★★★

Excellent and timely service. Erick Clark kept me informed every step of the way. great job.

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Excellent service as always, this time from Erick Clark.

2
★★★★★

Excellent service as always, this time from Erick Clark.

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Brian Elwood was my service rep. He was very prompt and thorough. He made it very easy for me as I waited for my car.

2
★★★★★

Brian Elwood was my service rep. He was very prompt and thorough. He made it very easy for me as I waited for my car.

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I always receive great service @ Orloff - Love Erick - very professional & we had a great time chatting during my visit- he explained very thoroughly about my car service & every detail to be performed on my RR. Love coming here. Erick was awesome!

2
★★★★★

I always receive great service @ Orloff - Love Erick - very professional & we had a great time chatting during my visit- he explained very thoroughly about my car service & every detail to be performed on my RR. Love coming here. Erick was awesome!

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Employee Eric Clark was very helpful in assisting with service.

2
★★★★★

Employee Eric Clark was very helpful in assisting with service.

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5 stars Alicia is fantastic & I have appreciated the professionalism of everyone here.

2
★★★★★

5 stars Alicia is fantastic & I have appreciated the professionalism of everyone here.

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As always- John Kroll and the rest of the service team make owning a Volvo a dream! Thank you so much!

2
★★★★★

As always- John Kroll and the rest of the service team make owning a Volvo a dream! Thank you so much!

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We bought a 10,000.00 used car and it was everything that I was told it was and maybe nicer! We were treated like we just bought a 50,000.00 car. very nice to deal with!

2
★★★★★

We bought a 10,000.00 used car and it was everything that I was told it was and maybe nicer! We were treated like we just bought a 50,000.00 car. very nice to deal with!

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Orloff & Brian were great- effective communicaton & delivered early!

2
★★★★★

Orloff & Brian were great- effective communicaton & delivered early!

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Marty Surges called when he promised, followed up & even recommended services without pressuring me to have them performed.

2
★★★★★

Marty Surges called when he promised, followed up & even recommended services without pressuring me to have them performed.

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Thanks to Brian and Alex for making this an easy experience. We really appreciate the professionalism, efficiency and care. Thank you!

2
★★★★★

Thanks to Brian and Alex for making this an easy experience. We really appreciate the professionalism, efficiency and care. Thank you!

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I'm 52 years old and have never purchased a car before. I have been instantly spoiled by the amazing staff and professional service. Joe Coletta, Alicia Houston, & John Nino were fantastic. They let their quality cars do the talking, and I'm leaving with my very first car. I'll always come back to Orloff.

2
★★★★★

I'm 52 years old and have never purchased a car before. I have been instantly spoiled by the amazing staff and professional service. Joe Coletta, Alicia Houston, & John Nino were fantastic. They let their quality cars do the talking, and I'm leaving with my very first car. I'll always come back to Orloff.

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Marty and Andy were both extremely helpful in diagnosing the car's problem, accurately estimating the time it would take to fix it and resolving the situation. I appreciated their assistance!

2
★★★★★

Marty and Andy were both extremely helpful in diagnosing the car's problem, accurately estimating the time it would take to fix it and resolving the situation. I appreciated their assistance!

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I FEEL CONFIDENT WHEN I DO BUSINESS WITH ORLOFF IMPORTS

2
★★★★★

I FEEL CONFIDENT WHEN I DO BUSINESS WITH ORLOFF IMPORTS

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John Kroll is very knowledgeable and courteous; and I appreciate your commitment to service!

2
★★★★★

John Kroll is very knowledgeable and courteous; and I appreciate your commitment to service!

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Chuck is the best!! Always accommodating, always a smile, always goes the extra mile. He is an amazing asset to your business!

2
★★★★★

Chuck is the best!! Always accommodating, always a smile, always goes the extra mile. He is an amazing asset to your business!

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Adam and I wanted to thank you for your help in purchasing our Volvo. We love it and are so thrilled we got it! John was also such a pleasure to work with ~ a great sales person with a true passion for what he does. The entire experience exceeded our expecatations. Thank you again!

2
★★★★★

Adam and I wanted to thank you for your help in purchasing our Volvo. We love it and are so thrilled we got it! John was also such a pleasure to work with ~ a great sales person with a true passion for what he does. The entire experience exceeded our expecatations. Thank you again!

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Good customer service and trying hard to get best deal on my car.

2
★★★★★

Good customer service and trying hard to get best deal on my car.

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I wish to thank you for your help with my wife's car on Saturday. Without your input i don't believe we would have been serviced until Monday. Again thank you so very much.

2
★★★★★

I wish to thank you for your help with my wife's car on Saturday. Without your input i don't believe we would have been serviced until Monday. Again thank you so very much.

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This was my first time buying a car at Howard Orloff. I was exceptionally pleased with the courteous service, care and attention to detail of the sales and business staff. They made every effort to please the customer

2
★★★★★

This was my first time buying a car at Howard Orloff. I was exceptionally pleased with the courteous service, care and attention to detail of the sales and business staff. They made every effort to please the customer

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Marty was great

2
★★★★★

Marty was great

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This place is a joke. In six months my range rover was there 12 times to fix a water leaks. all they kept doing was fixing what was damaged and not the source of the problem. In the process the trashed my leather seats, They attempted to fix it by painting over the damage. When confronted they said they would replace the leather but when it came time to do that they refused and said all they will do is repaint over there handy work again with a color that matches better. Not to mention on two different occasions items were stolen out of the vehicle. They are so unprofessional , they have forgotten about my truck being there and it sat for a week , another time they lost the truck and I actually had to go there and found it in the used car sales lot. A exterior trim piece kept coming loose and they told me it was designed that way so that when offroad it wouldn't get damaged, I ended up going to another dealer to get it fixed. Everytime I went there when I picked up the truck there was more wrong then when I dropped it off, I have given up and am living with there damage. I wish landrover would step up and make it right.

0
★☆☆☆☆

This place is a joke. In six months my range rover was there 12 times to fix a water leaks. all they kept doing was fixing what was damaged and not the source of the problem. In the process the trashed my leather seats, They attempted to fix it by painting over the damage. When confronted they said they would replace the leather but when it came time to do that they refused and said all they will do is repaint over there handy work again with a color that matches better. Not to mention on two different occasions items were stolen out of the vehicle. They are so unprofessional , they have forgotten about my truck being there and it sat for a week , another time they lost the truck and I actually had to go there and found it in the used car sales lot. A exterior trim piece kept coming loose and they told me it was designed that way so that when offroad it wouldn't get damaged, I ended up going to another dealer to get it fixed. Everytime I went there when I picked up the truck there was more wrong then when I dropped it off, I have given up and am living with there damage. I wish landrover would step up and make it right.

Editorial from

Sells XJ, XK, S-Type and X-Type models; pre-owned vehicles also in stock.

 

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