Pong Import

★★★★★

About Pong Import

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Automotive

Automotive
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Marvin's Auto Repair

3020 W Irving Park Rd Chicago, IL

5.0 3
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I don't normally do reviews like this, but I don't normally experience such incredible service like at Pong's. I brought my beat-up pontiac to Pong Imports, looking for a second opinion because the shop I took it to previously had basically all but recommended I replace everything except the tires. I was pretty paranoid at this point since the autoshop that had fixed my car before had taken over a month to repair, and they still hadn't fixed the problem I had asked them to fix!
Well, I must say that although Lee (the manager at Pong's) is sometimes hard to understand because of his accent, his enthusiasm and his caring all but make up for it! He gave me several differen options about what I could do and told me what needed to be fixed now and what could be left for later. He explained the whys and hows to me too, while calming my paranoia down. He was even considerate enough to offer me a drive to my job since I brought my car in before having to go to work.
Afterwards, I got my car back in just 2 days! They had done exactly what they told me they would do, and they also gave me a warranty for the work. You just don't find such good service and great people like this anymore, especially in such a big city like Chicago.

5
★★★★★

I don't normally do reviews like this, but I don't normally experience such incredible service like at Pong's. I brought my beat-up pontiac to Pong Imports, looking for a second opinion because the shop I took it to previously had basically all but recommended I replace everything except the tires. I was pretty paranoid at this point since the autoshop that had fixed my car before had taken over a month to repair, and they still hadn't fixed the problem I had asked them to fix!
Well, I must say that although Lee (the manager at Pong's) is sometimes hard to understand because of his accent, his enthusiasm and his caring all but make up for it! He gave me several differen options about what I could do and told me what needed to be fixed now and what could be left for later. He explained the whys and hows to me too, while calming my paranoia down. He was even considerate enough to offer me a drive to my job since I brought my car in before having to go to work.
Afterwards, I got my car back in just 2 days! They had done exactly what they told me they would do, and they also gave me a warranty for the work. You just don't find such good service and great people like this anymore, especially in such a big city like Chicago.

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I had done a review for Pong's at InsiderPages and I had wanted to add another review at Citysearch. I don't normally do reviews like this, but I don't normally experience such incredible service like at Pong's. I brought my beat-up pontiac to Pong Imports, looking for a second opinion because the shop I took it to previously had basically all but recommended I replace everything except the tires. I was pretty paranoid at this point since the autoshop that had fixed my car before had taken over a month to repair, and they still hadn't fixed the problem I had asked them to fix!
Well, I must say that although Lee (the manager at Pong's) is sometimes hard to understand because of his accent, his enthusiasm and his caring all but make up for it! He gave me several differen options about what I could do and told me what needed to be fixed now and what could be left for later. He explained the whys and hows to me too, while calming my paranoia down. He was even considerate enough to offer me a drive to my job since I brought my car in before having to go to work.
Afterwards, I got my car back in just 2 days! They had done exactly what they told me they would do, and they also gave me a warranty for the work. You just don't find such good service and great people like this anymore, especially in such a big city like Chicago.

2
★★★★★

I had done a review for Pong's at InsiderPages and I had wanted to add another review at Citysearch. I don't normally do reviews like this, but I don't normally experience such incredible service like at Pong's. I brought my beat-up pontiac to Pong Imports, looking for a second opinion because the shop I took it to previously had basically all but recommended I replace everything except the tires. I was pretty paranoid at this point since the autoshop that had fixed my car before had taken over a month to repair, and they still hadn't fixed the problem I had asked them to fix!
Well, I must say that although Lee (the manager at Pong's) is sometimes hard to understand because of his accent, his enthusiasm and his caring all but make up for it! He gave me several differen options about what I could do and told me what needed to be fixed now and what could be left for later. He explained the whys and hows to me too, while calming my paranoia down. He was even considerate enough to offer me a drive to my job since I brought my car in before having to go to work.
Afterwards, I got my car back in just 2 days! They had done exactly what they told me they would do, and they also gave me a warranty for the work. You just don't find such good service and great people like this anymore, especially in such a big city like Chicago.

Pros: great service, honest, nice and friendly

Cons: Interior decorating not the cleanest or the best, but moderate

.

I dropped my car off for some repairs. They called me within an hour to tell me what was wrong, how much it was going to cost and when I could get my car back. They were the third estimate and definitely the best that I had received. Great prices and very friendly guys!

2
★★★★★

I dropped my car off for some repairs. They called me within an hour to tell me what was wrong, how much it was going to cost and when I could get my car back. They were the third estimate and definitely the best that I had received. Great prices and very friendly guys!

 

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