Sierra Auto Group

★★★★★
  • 2352 W Belmont Ave

    Chicago, IL 60618

    Map & Directions
  • 773-472-7077

About Sierra Auto Group

Categories

Automotive

Automotive
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I recently purchased my second car, actually a sport utility, from this dealership. They have EXCELLENT customer service. Anytime I had a problem with my last car after I purchased it, Sierra always took care of the problem complimentary

3
★★★★★

I recently purchased my second car, actually a sport utility, from this dealership. They have EXCELLENT customer service. Anytime I had a problem with my last car after I purchased it, Sierra always took care of the problem complimentary

.

I PURCHASED A TRUCK FROM THIS STORE HAD A GOOD EXPERIENCE WITH STAFF AND GOT A GREAT PRICE THEY HELPED ME WITH FINANCE GOT THE CAR I WANTED CAR CAME WITH WARRANTY, WILL DIFFENETLY RECOMEND TO MY FRIENDS AND FAMILY.

3
★★★★★

I PURCHASED A TRUCK FROM THIS STORE HAD A GOOD EXPERIENCE WITH STAFF AND GOT A GREAT PRICE THEY HELPED ME WITH FINANCE GOT THE CAR I WANTED CAR CAME WITH WARRANTY, WILL DIFFENETLY RECOMEND TO MY FRIENDS AND FAMILY.

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This place is just horrible! I wouldn't even give them one star but i had to give something! The customer service is just horrible. They just want to get you in there and then once everything is said and done they start adding stuff. Then

3
★★★★★

This place is just horrible! I wouldn't even give them one star but i had to give something! The customer service is just horrible. They just want to get you in there and then once everything is said and done they start adding stuff. Then

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If you want a car with many faults, pushy dealers and broken promises - go here.
We should have known better! We got a used car "as is". So of course we shouldn't have taken their 3 months word-of-honor guarantee as anything.Within a week the battery died - they did replace it after accusing me of leaving the lights on - but on inspection of the battery it was burnt or something - there had been a terrible smell since we got the car. The right window didn't open, and after them taking in the car on several occassions and telling us - they didn't have the part, come back next week, leave it here and we'll look, we eventually cut our losses.
As I said the warranty was "as is", but even so I would hope not to be completely misled. Silly me. First time car-buyer. Next time I won't be so naive.
Get everything in writing

0
★☆☆☆☆

If you want a car with many faults, pushy dealers and broken promises - go here.
We should have known better! We got a used car "as is". So of course we shouldn't have taken their 3 months word-of-honor guarantee as anything.Within a week the battery died - they did replace it after accusing me of leaving the lights on - but on inspection of the battery it was burnt or something - there had been a terrible smell since we got the car. The right window didn't open, and after them taking in the car on several occassions and telling us - they didn't have the part, come back next week, leave it here and we'll look, we eventually cut our losses.
As I said the warranty was "as is", but even so I would hope not to be completely misled. Silly me. First time car-buyer. Next time I won't be so naive.
Get everything in writing

 

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