Sylvia's Bakery

★★★★☆
  • 8117 S Cass Ave

    Darien, IL 60561

    Map & Directions
  • 630-971-0389

About Sylvia's Bakery

Categories
Hours
Monday: 6:00am - 2:00pm Tuesday - Saturday: 6:00am - 6:00pm Sunday: 7:00am - 2:00pm
4.1667 6
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This place is amazing. Great Cookies and Cakes! Go there and patronize this place!
Bonus, they gave a free cookie to my child. They know what will bring me back in.

3
★★★★★

This place is amazing. Great Cookies and Cakes! Go there and patronize this place!
Bonus, they gave a free cookie to my child. They know what will bring me back in.

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Real nice strawberry cakes- sweet and light. No need to wait for a special occasion. I wish i had one right now.

5
★★★★★

Real nice strawberry cakes- sweet and light. No need to wait for a special occasion. I wish i had one right now.

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BEST BAKERY EVER!!! I've been getting cakes here since I was 10yrs. old. Way better than my bakery in my opinion. It won the heart of my fiance who had always got her cakes at my bakery.

3
★★★★★

BEST BAKERY EVER!!! I've been getting cakes here since I was 10yrs. old. Way better than my bakery in my opinion. It won the heart of my fiance who had always got her cakes at my bakery.

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Great tasting Cake.Prior one year I went to my best friends wedding and she had a beautiful cake and the cake taste great too,,She recommend Sylvias.Sylvia designed a winter cake theme for my wedding with sugar snowflakes and sugar

3
★★★★★

Great tasting Cake.Prior one year I went to my best friends wedding and she had a beautiful cake and the cake taste great too,,She recommend Sylvias.Sylvia designed a winter cake theme for my wedding with sugar snowflakes and sugar

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Run. Run fast. While the baked goods taste amazing it's not worth the amazingly poor customer service & nonexistent business ethics.

I ordered a wedding cake & decided 9 months prior that I do not want to put up with this kind of service so I called to cancel & get a refund. They told me no refunds. The lady Maria who is the only person you can talk to if its wedding cake related even went as far to say that's how they make their money! According to Manta dot com she is the business owner.

Too bad their cancellation policy is posted on their web site. As long as its before 30 days of the wedding full refund less $50. I have filed a report with the Better Business Bureau & filed a complaint with the States Attorney General Office for fraudulent advertising.

I left several messages that were never returned, I was told I would get a call back & that never happened, I called back to say I didn't get a call back & was told she forgot but she's call tomorrow & then she still didn't call. Knowing now she is the owner I believe she never intended to call me back.

You do not want to trust your special day with people who run a business like this.

I shouldn't known when I set up the very first appointment how unprofessional they were & listened to the awful reviews on yahoo.

I hope the states attorney tickets & fines them big time for deceptive practices!!!

0
★☆☆☆☆

Run. Run fast. While the baked goods taste amazing it's not worth the amazingly poor customer service & nonexistent business ethics.

I ordered a wedding cake & decided 9 months prior that I do not want to put up with this kind of service so I called to cancel & get a refund. They told me no refunds. The lady Maria who is the only person you can talk to if its wedding cake related even went as far to say that's how they make their money! According to Manta dot com she is the business owner.

Too bad their cancellation policy is posted on their web site. As long as its before 30 days of the wedding full refund less $50. I have filed a report with the Better Business Bureau & filed a complaint with the States Attorney General Office for fraudulent advertising.

I left several messages that were never returned, I was told I would get a call back & that never happened, I called back to say I didn't get a call back & was told she forgot but she's call tomorrow & then she still didn't call. Knowing now she is the owner I believe she never intended to call me back.

You do not want to trust your special day with people who run a business like this.

I shouldn't known when I set up the very first appointment how unprofessional they were & listened to the awful reviews on yahoo.

I hope the states attorney tickets & fines them big time for deceptive practices!!!

Pros: great baked goods

Cons: worst customer service in history, owner is a lier

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My son was recently married and we used this bakery for the wedding cake. The owner failed to show up for scheduled appointments. The sample cake that they were to provide was not ready as promised nor was it the correct cake. The owner changed the price of the cake that we chose and was probably the nastiest person that I have ever come in contact with. When the wedding cake was delivered, it was less than average and the flowers on the cake were not the correct color, even though we had supplied the bakery with a sample of the color. Every other vendor that we used was wonderful with the exception of this one. We almost canceled the cake and went with another bakery but decided not to as we did not want to upset the bride. I sure wish that we would have. I would not purchase a cupcake from this bakery, Save yourself a lot of aggrevation and go elsewhere.

0
★☆☆☆☆

My son was recently married and we used this bakery for the wedding cake. The owner failed to show up for scheduled appointments. The sample cake that they were to provide was not ready as promised nor was it the correct cake. The owner changed the price of the cake that we chose and was probably the nastiest person that I have ever come in contact with. When the wedding cake was delivered, it was less than average and the flowers on the cake were not the correct color, even though we had supplied the bakery with a sample of the color. Every other vendor that we used was wonderful with the exception of this one. We almost canceled the cake and went with another bakery but decided not to as we did not want to upset the bride. I sure wish that we would have. I would not purchase a cupcake from this bakery, Save yourself a lot of aggrevation and go elsewhere.

 

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