Thomas West Hair Group

About a month ago, I booked a Pretty City highlight&cut for the $59 special. Pretty City is a great way to get people to check out different salons and services.

On the day of my appt, there was a winter storm. The receptionist called me a couple of times trying to reschedule my appt (there was two at the time I was there - one who called to rechedule appt and one who cashiered). Since I already arranged my work schedule, I could not reschedule but finally agreed to come in a lit earlier.

When I got to my appt, I almost felt bad b/c I could not reschedule. Megan was my stylist, she did not mind the weather and was happy that I could make it in. Megan did a TERRIFIC job with my hair...she blew me away with her design in the color and cut. I told my friend about her and she made an appt right away. I just want to let everyone know that Megan is superb!

The receptionist(s) on the other hand, was snotty. In fact, I was charged $59.99 instead of the $59 special and she made me feel uncomfortable for keeping my appt. Intially she charged me $170+ and when I reminded her of the special, she decided to add on a few more cents (.99). My friend also got a similar response with the receptionist when she called to make her appt.

Beside the unfavorable experience with the receptionist(s), Megan did an outstanding job with my hair - i love it!

I love this salon. I've been there twice now and have been more than pleased with my results. I am naturally blonde and wanted to go brunette. It turned out beautifully. My stylist, Danielle, seemed very experienced and completely knew what she was doing. The second time I went, I trusted her to do something she thought would look good. She added subtle blonde highlights and touched up the brown and it turned out amazing. I always get compliments on it. Besides the amazing cuts and colors I've seen, the inside decor is beautiful, modern, and classy. I will continue to go to this salon and this stylist.

If you are looking for a colorist, run from this salon they have no idea what they are doing.
I have blonde hair and went in for low lights plus my gray covered. First it was all brown then they fixed it to give me dark brown roots and lighter brown overall. It looks like a hot mess!!!! The only plus is they did not charge me for this horrible color. Now I have to find a colorist who can fix this mess.

I am always so excited when I make my hair appointments!! Thomas West is a great place to socialize with your stylist, and when I sit in Krista's chair I'm comfy as can be!! I trust her with every strand of hair on my head, and I love how she can picture me in a fun cut and color! I don't even have ideas anymore - she just asks how I feel and takes it from there. I absolutely recommend her to anyone looking for a fun, experienced, skilled hair stylist. You'll feel like a million bucks when you leave the salon - I know I ALWAYS do!!

I was really impressed with this salon. Danielle did my cut and highlights. I love my hair! It might just be the best cut I have ever had. For the color I wasn't too sure what to get done, she consulted with me and it looks really great. She is new to the salon, but knows her stuff. I plan to go back.