Chipotle Mexican Grill

★★☆☆☆
  • 291 E Ontario St

    Chicago, IL 60611

    Map & Directions
  • 312-587-7753

About Chipotle Mexican Grill

Hours
Mon. - Sun. 11am - 10pm

Food

Food
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YOU GET WHAT YOU PAY FOR IN LIFE...AND IT IS TRUE HERE....RICE, LOTS OF RICE, WITH BEANS AND A SMALL LADLE OF MEAT......

1
★★☆☆☆

YOU GET WHAT YOU PAY FOR IN LIFE...AND IT IS TRUE HERE....RICE, LOTS OF RICE, WITH BEANS AND A SMALL LADLE OF MEAT......

.

Chipotle offers fresh, basic inexpensive tex mex, but this outlet (Ontario&Fairbanks) is an exception. Other Chipotles are okay, this one is horrendous. Prep people/servers with little or no grasp of the English language - two servers barked at me in Spanish and became frustrated with my lack of understanding. The order taker came down and asked me what I wanted on my burrito. Keep in mind, I didn't order anything special. This happened with the customers behind me, too. I was charged double, but for some reason, the manager had to be brought out from the kitchen to figure the amount of change owed. On top of it all, I was not given salsa for the chips. No matter, they were stale. They didn't snap, they bent. The length of the line waiting of a good lunch place, it's a reflection on a bad management and bad staffing.

1
★★☆☆☆

Chipotle offers fresh, basic inexpensive tex mex, but this outlet (Ontario&Fairbanks) is an exception. Other Chipotles are okay, this one is horrendous. Prep people/servers with little or no grasp of the English language - two servers barked at me in Spanish and became frustrated with my lack of understanding. The order taker came down and asked me what I wanted on my burrito. Keep in mind, I didn't order anything special. This happened with the customers behind me, too. I was charged double, but for some reason, the manager had to be brought out from the kitchen to figure the amount of change owed. On top of it all, I was not given salsa for the chips. No matter, they were stale. They didn't snap, they bent. The length of the line waiting of a good lunch place, it's a reflection on a bad management and bad staffing.

Pros: inexpensive, fresh veggies

Cons: language problems, stale chips, long, slow line

Editorial from

In Short
Boasting a sleek decor of blond wood, raw steel and exposed pipes, this taqueria hums with conversation and an eclectic mix of piped-in salsa, rock and reggae. Patrons--mostly on-the-go professionals and parents with…

 

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