Salon 1800

★★★☆☆
Stimulate Your Mind, Body and Soul
  • 1133 W Armitage Ave

    Chicago, IL 60614

    Map & Directions
  • 773-929-6010

Personal Services

Personal Services
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I was in a hustle trying to find a place to get my hair done at minutes before a wedding! this place just happened to be convenient but proved to be great!

4
★★★★☆

I was in a hustle trying to find a place to get my hair done at minutes before a wedding! this place just happened to be convenient but proved to be great!

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If you need a massage, go to Anne! I first met her at the Old Town Salon 1800 (where I go for many services), but recently she started working at the Armitage location. My back was in so much pain, and Anne sat down with me to ask questions to figure out what was going on. The massage was really intense, but i walked out feeling like a new person! Now i go there every 3 weeks to see her. If you're in pain, go to see Anne! She'll fix you!

2
★★★★★

If you need a massage, go to Anne! I first met her at the Old Town Salon 1800 (where I go for many services), but recently she started working at the Armitage location. My back was in so much pain, and Anne sat down with me to ask questions to figure out what was going on. The massage was really intense, but i walked out feeling like a new person! Now i go there every 3 weeks to see her. If you're in pain, go to see Anne! She'll fix you!

Pros: Best massage I've ever had

Cons: I wish I could get one every week!

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Rebecca gave me the best facial of my life! She was kind of professional and cared about me and my skin concerns. I fell asleep a few times during the scalp massage. Also got an awesome foot massage! My skin still looks great!!! I would come daily if I could afford it!

2
★★★★★

Rebecca gave me the best facial of my life! She was kind of professional and cared about me and my skin concerns. I fell asleep a few times during the scalp massage. Also got an awesome foot massage! My skin still looks great!!! I would come daily if I could afford it!

Pros: The most relaxing facial!

Cons: Needing to dig up quarters for parking meter.

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I am 8 months pregnant and someone recommended I go to see Maribeth at Salon 1800 for a Prenatal Massage. This was my first time at their new location on Armitage. The space is large and lofty. The staff was friendly. The Massage Therapist greeted me , showed me the changing rooms, showers, and bathroom facilities. The massage was wonderful!! It was deep tissue and she really focussed on my hips, lower back and upper thighs. I felt so much beter that evening and was able to sleep comfortably. She recommendd coming once a month but was not pushy. If your pregnant, uncomfortable and want some relief this is the girl to go to!

2
★★★★★

I am 8 months pregnant and someone recommended I go to see Maribeth at Salon 1800 for a Prenatal Massage. This was my first time at their new location on Armitage. The space is large and lofty. The staff was friendly. The Massage Therapist greeted me , showed me the changing rooms, showers, and bathroom facilities. The massage was wonderful!! It was deep tissue and she really focussed on my hips, lower back and upper thighs. I felt so much beter that evening and was able to sleep comfortably. She recommendd coming once a month but was not pushy. If your pregnant, uncomfortable and want some relief this is the girl to go to!

.

I started going to Salon 1800 on Armitage about 10 years ago. A regular manicure every week, 8-10 pedicures a year, a handful of bikini waxes and a few haircuts (until I caught on--the stylists turn over constantly!). What did I get for all of this? Few perks and quite a few headaches. Several times appointments were messed up and almost without fail the receptionists were rude both booking appointments over the phone AND in person. I stopped for awhile but, gosh-darn it!--it is right in my neighborhood so I decided to give it another try since they are in a new space. Results: Made bikini wax appointment. They did call me day before to confirm my appointment. Called me back that night to tell me that, while my appointment was booked at 1pm, my service provider wouldn't be in until 4pm and no one else was available. They assumed that I would just take the later appointment which I could not swing. I was leaving the next day for vacation. They were completely unmoved by my dilemma and offered nothing in return. I played the role of Miranda in the Sex and the City movie upon arriving at my destination in that sexy bikini ruined by hovering, creeping, slithering and sneaking hair serpents crawling out onto my upper thighs! Spent the next vacation day in a Miami Beach salon when I could have been poolside! My friends laugh at me, asking, "Why didn't you catch on earlier? The rest of us did!" Yes, it is true. The salon used to be almost impossible to book an appointment in. Now, fewer service providers and booking is a breeze (once you get past the snotty receptionists AND when you take the leap of faith that your appointment will be honored!) So, Ta Ta! Salon 1800. I'm joining my community and friends who learned the Salon 1800 scam long ago. I'm done with you for good!

1
★☆☆☆☆

I started going to Salon 1800 on Armitage about 10 years ago. A regular manicure every week, 8-10 pedicures a year, a handful of bikini waxes and a few haircuts (until I caught on--the stylists turn over constantly!). What did I get for all of this? Few perks and quite a few headaches. Several times appointments were messed up and almost without fail the receptionists were rude both booking appointments over the phone AND in person. I stopped for awhile but, gosh-darn it!--it is right in my neighborhood so I decided to give it another try since they are in a new space. Results: Made bikini wax appointment. They did call me day before to confirm my appointment. Called me back that night to tell me that, while my appointment was booked at 1pm, my service provider wouldn't be in until 4pm and no one else was available. They assumed that I would just take the later appointment which I could not swing. I was leaving the next day for vacation. They were completely unmoved by my dilemma and offered nothing in return. I played the role of Miranda in the Sex and the City movie upon arriving at my destination in that sexy bikini ruined by hovering, creeping, slithering and sneaking hair serpents crawling out onto my upper thighs! Spent the next vacation day in a Miami Beach salon when I could have been poolside! My friends laugh at me, asking, "Why didn't you catch on earlier? The rest of us did!" Yes, it is true. The salon used to be almost impossible to book an appointment in. Now, fewer service providers and booking is a breeze (once you get past the snotty receptionists AND when you take the leap of faith that your appointment will be honored!) So, Ta Ta! Salon 1800. I'm joining my community and friends who learned the Salon 1800 scam long ago. I'm done with you for good!

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I'm a salon snob--I'll admit it! As well as a frequenter at a number of fantastic salons across the city. I am in sales and need to look fantastic 24-7. I work downtown and there are a number of spas there that make my cut with their combo of customer service, top notch facilities and excellent results. I live in Lincoln Park and for awhile was a Salon 1800 regular since it is in the 'hood. Took a long break from them after suffering as their staff continually turned over; their receptionists demonstrated unprofessional attitudes and ability to mess up appointments even though they have a sophisticated booking system, etc. Well, a visit to their new digs on Armitage revealed that nothing had changed but the space. The prices are as high as the best in the city but the bad attitudes at the front desk and a prevailing lack of concern for a client's experience are still there. I never feel pampered there--just annoyed! A few of the nail service providers who are good are still there but so are others who are absolutely awful--from both the technical and professional attitude POVs! I will now go as infrequently as possible. When I will go: When my nails need to be done but not immediately prior to a special event or a big pitch. I have had several booking mess ups--the most recent a month ago and the day before a big out-of-town pitch. They offered no apologies, did not refer me to a manager, NOTHING! I had to have my assistant hustle to book me in a salon in Indianapolis which further stressed me out and I will never forgive them for this stupid mistake! After all, it wasn't the first time!

1
★★☆☆☆

I'm a salon snob--I'll admit it! As well as a frequenter at a number of fantastic salons across the city. I am in sales and need to look fantastic 24-7. I work downtown and there are a number of spas there that make my cut with their combo of customer service, top notch facilities and excellent results. I live in Lincoln Park and for awhile was a Salon 1800 regular since it is in the 'hood. Took a long break from them after suffering as their staff continually turned over; their receptionists demonstrated unprofessional attitudes and ability to mess up appointments even though they have a sophisticated booking system, etc. Well, a visit to their new digs on Armitage revealed that nothing had changed but the space. The prices are as high as the best in the city but the bad attitudes at the front desk and a prevailing lack of concern for a client's experience are still there. I never feel pampered there--just annoyed! A few of the nail service providers who are good are still there but so are others who are absolutely awful--from both the technical and professional attitude POVs! I will now go as infrequently as possible. When I will go: When my nails need to be done but not immediately prior to a special event or a big pitch. I have had several booking mess ups--the most recent a month ago and the day before a big out-of-town pitch. They offered no apologies, did not refer me to a manager, NOTHING! I had to have my assistant hustle to book me in a salon in Indianapolis which further stressed me out and I will never forgive them for this stupid mistake! After all, it wasn't the first time!

Pros: ambience and location

Cons: unreliability, turnover, lack of professionalism and common conventions of customer service

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I am a teacher and don't have a lot of time pamper myself. However, my health was beginning to suffer. I couldn't sleep because my neck and back were so stiff and achy. (Stress from those darn kids!) I was in major pain and popping pills to sleep.

My friend told me I should get a massage, and not just any massage, a massage from Elizabeth(armitage location). What a great recommendation!!! She gave me an incredible massage and I walked away relaxed and completely rejuvinated. I felt like a new woman!!!

What I really liked about Elizabeth is that she took the time to ask what exactly was wrong and where I hurt. I felt like she cared and genuinely wanted to help me with my pain. After Elizabeth's massage I was able to sleep soundly for once!!!

Thank you Elizabeth for an incredible massage!!! I will definitely be back again!!!

2
★★★★★

I am a teacher and don't have a lot of time pamper myself. However, my health was beginning to suffer. I couldn't sleep because my neck and back were so stiff and achy. (Stress from those darn kids!) I was in major pain and popping pills to sleep.

My friend told me I should get a massage, and not just any massage, a massage from Elizabeth(armitage location). What a great recommendation!!! She gave me an incredible massage and I walked away relaxed and completely rejuvinated. I felt like a new woman!!!

What I really liked about Elizabeth is that she took the time to ask what exactly was wrong and where I hurt. I felt like she cared and genuinely wanted to help me with my pain. After Elizabeth's massage I was able to sleep soundly for once!!!

Thank you Elizabeth for an incredible massage!!! I will definitely be back again!!!

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Hi everyone FYI: Matthew is now doing hair at Milano Hair Design Studio. He is there similar hours and with similar prices. I was very upset when the salon claimed they didn't know where he went, so I just wanted to share information!!

0
★☆☆☆☆

Hi everyone FYI: Matthew is now doing hair at Milano Hair Design Studio. He is there similar hours and with similar prices. I was very upset when the salon claimed they didn't know where he went, so I just wanted to share information!!

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the best wax i ever head. Juliya and Amanda realy now what they doing.and also old town have parking spase)

2
★★★★★

the best wax i ever head. Juliya and Amanda realy now what they doing.and also old town have parking spase)

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Inga at Salon 1800 in Lincoln Park is by far the best esthetician I have ever seen. She remembered me after the first visit and is always so friendly. She makes easy conversation which makes me feel extremely comfortable, especially considering the circumstances. The best part of the experience with Inga is that it is the least pain I have ever felt with a wax before. She guides me through a few breaths and immediately makes the area she has waxed feel better. I would recommend Inga to anyone, whether an experienced waxer or a newbie. Thanks Inga!

2
★★★★★

Inga at Salon 1800 in Lincoln Park is by far the best esthetician I have ever seen. She remembered me after the first visit and is always so friendly. She makes easy conversation which makes me feel extremely comfortable, especially considering the circumstances. The best part of the experience with Inga is that it is the least pain I have ever felt with a wax before. She guides me through a few breaths and immediately makes the area she has waxed feel better. I would recommend Inga to anyone, whether an experienced waxer or a newbie. Thanks Inga!

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I would never go back. receptionist very pretentious and acted like i was a moron because i didn't know i need to put on my own smock and venture to the waiting area in the BACK of the salon even though it was my first time there. my stylist was really nice and we had good conversation but my low-lights that i said i wanted a "dark auburn" turned out orange. took 3 hours for a cut and highlight and i have short hair. find another place- too expensive for the poor quality i received.

1
★★☆☆☆

I would never go back. receptionist very pretentious and acted like i was a moron because i didn't know i need to put on my own smock and venture to the waiting area in the BACK of the salon even though it was my first time there. my stylist was really nice and we had good conversation but my low-lights that i said i wanted a "dark auburn" turned out orange. took 3 hours for a cut and highlight and i have short hair. find another place- too expensive for the poor quality i received.

Pros: Close to EL... not much of a pro there

Cons: Pretentious, expensive, poor results for price

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Great place for color and cut, Edward is back and he is great, you need a new stylist that will listen and do an exelente job need to see him, he is at the lincon park location. Great spa services as well.

2
★★★★★

Great place for color and cut, Edward is back and he is great, you need a new stylist that will listen and do an exelente job need to see him, he is at the lincon park location. Great spa services as well.

Pros: exelent staff

Cons: parking

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The stylist was excellent, but the management staff is the rudest I have ever had to deal with before in my life. I will never go back!!! I originally went to this salon due to location - I live very l close by, but I would rather drive an hour or longer - than deal with the type of treatment I received from the management -- awful! Do not waste your time or money!

0
★☆☆☆☆

The stylist was excellent, but the management staff is the rudest I have ever had to deal with before in my life. I will never go back!!! I originally went to this salon due to location - I live very l close by, but I would rather drive an hour or longer - than deal with the type of treatment I received from the management -- awful! Do not waste your time or money!

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I've gone to Salon 1800 in Old Town for a while now and have always loved my haircuts. I once even loved my cut so much that I called the salon the next day to say thank you to the stylist again for doing such a great job. However, since my first visit, I've been through 5 different stylists all because they have quit. My last visit, I was determined to find someone I could go to more than once, so I scheduled my appointment with Amy, who had been there for 4 years. Upon meeting me, she even commented on how many stylists I've been to at that location. This just makes me wonder what's going on there that this salon has such a high turnover rate.

Granted, I've always gotten good service from the stylists there, but it's a huge pain to go through the effort of getting re-acquainted with a new stylist every time I go in. I just got a phone call from a rather curt receptionist saying Amy had left and I needed to reschedule my upcoming appointment with another stylist. I refuse to. I simply can't take it anymore. I'm going to find a new salon that I can count on.

1
★★★☆☆

I've gone to Salon 1800 in Old Town for a while now and have always loved my haircuts. I once even loved my cut so much that I called the salon the next day to say thank you to the stylist again for doing such a great job. However, since my first visit, I've been through 5 different stylists all because they have quit. My last visit, I was determined to find someone I could go to more than once, so I scheduled my appointment with Amy, who had been there for 4 years. Upon meeting me, she even commented on how many stylists I've been to at that location. This just makes me wonder what's going on there that this salon has such a high turnover rate.

Granted, I've always gotten good service from the stylists there, but it's a huge pain to go through the effort of getting re-acquainted with a new stylist every time I go in. I just got a phone call from a rather curt receptionist saying Amy had left and I needed to reschedule my upcoming appointment with another stylist. I refuse to. I simply can't take it anymore. I'm going to find a new salon that I can count on.

Pros: Good haircuts and highlights

Cons: Stylists leave on a whim

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I have always had "problem" hair. My hair is very fine and hard to work with so I had never really been able to get a look that I liked to wear. I tried several different salons in the Chicago area spending anywhere between $35-$100 a haircut and never really felt like anyone was actually studying the condition of my hair they were just "cutting it" as if my needs were unimportant. Then I was at Starbucks one day when I saw a woman with a really cute cut and color that I loved and had hair very similar to mine. She told me to go see Heather at Salon 1800 in Oldtown (I guess there's two). So I did and I LOVE MY HAIR! I swear I have never had such a great experience in my life with my hairstylist. She was extremely thorough with me and was very focased on my needs. She spent 15 min. just consulting with me! Ususally they can't wait to get you out of the door..The staff was also very professional and kind (unlike a few other places I've been...) I was very comfortable there and I plan to spread the word! I would HIGHLY RECOMMEND visiting the salon!

2
★★★★★

I have always had "problem" hair. My hair is very fine and hard to work with so I had never really been able to get a look that I liked to wear. I tried several different salons in the Chicago area spending anywhere between $35-$100 a haircut and never really felt like anyone was actually studying the condition of my hair they were just "cutting it" as if my needs were unimportant. Then I was at Starbucks one day when I saw a woman with a really cute cut and color that I loved and had hair very similar to mine. She told me to go see Heather at Salon 1800 in Oldtown (I guess there's two). So I did and I LOVE MY HAIR! I swear I have never had such a great experience in my life with my hairstylist. She was extremely thorough with me and was very focased on my needs. She spent 15 min. just consulting with me! Ususally they can't wait to get you out of the door..The staff was also very professional and kind (unlike a few other places I've been...) I was very comfortable there and I plan to spread the word! I would HIGHLY RECOMMEND visiting the salon!

Pros: Amazing service. Very professional and caring staff, very clean, and free parking lot!

Cons: Didn't win the raffle drawing for $1,000 worth of free service... Maybe next time!

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I had a fantastic experience the first time I came here. The second time, I tried to reschedule for a 1/2 hour later due to a conflict- needed to see a friend in the hospital- and they were completely inflexible and said they were going to charge my credit card full price for a cancellation. I totally understand the need for cancellation policies- many people are irresponsible and just won't show up for appointments. However, there needs to be a little wiggle room if you want to create loyal customers! I NEVER no-show appointments, I RARELY cancel them and I am a Chicagoan with years of salon needs that they just want to throw out the door to get their measly $50. I called as SOON as I knew about my conflict- 8 hours notice! I'm so frustrated that I spent 20 minutes on the phone trying to get a courtesy pass on the charge when I should have been attending to more important things. As a student, 50 bucks is a lot to through away. I agree with many of the other posts- BAD SERVICE. There are plenty of places to get a great haircut where the people aren't jerks!

0
★☆☆☆☆

I had a fantastic experience the first time I came here. The second time, I tried to reschedule for a 1/2 hour later due to a conflict- needed to see a friend in the hospital- and they were completely inflexible and said they were going to charge my credit card full price for a cancellation. I totally understand the need for cancellation policies- many people are irresponsible and just won't show up for appointments. However, there needs to be a little wiggle room if you want to create loyal customers! I NEVER no-show appointments, I RARELY cancel them and I am a Chicagoan with years of salon needs that they just want to throw out the door to get their measly $50. I called as SOON as I knew about my conflict- 8 hours notice! I'm so frustrated that I spent 20 minutes on the phone trying to get a courtesy pass on the charge when I should have been attending to more important things. As a student, 50 bucks is a lot to through away. I agree with many of the other posts- BAD SERVICE. There are plenty of places to get a great haircut where the people aren't jerks!

Cons: TERRIBLE SERVICE

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I highly recommend seeing Fabiola for any type of waxing you need. She is excellant. I had my first brazillian from her last year after being recommened by a friend. A brazillian definately is a little painful, but she makes the experience great and always makes me feel comfortable in an uncomfortable situation!
She's GREAT!!!

2
★★★★★

I highly recommend seeing Fabiola for any type of waxing you need. She is excellant. I had my first brazillian from her last year after being recommened by a friend. A brazillian definately is a little painful, but she makes the experience great and always makes me feel comfortable in an uncomfortable situation!
She's GREAT!!!

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I've been going to Salon 1800 for a few years. The prices were always on the high side, but I got great cuts and color so I didn't mind. Well, my stylist left and I had to try someone new. What a disaster!! My hair turned out a horrible color (rich does not mean purple) and the cut was just so-so. When I told them I was upset they tried to correct the problem by adding more color (think purple and black stripes) and then charged me full price. I had to go get my hair stripped somewhere else to not look like a punk rocker. I will not be going back.

1
★★☆☆☆

I've been going to Salon 1800 for a few years. The prices were always on the high side, but I got great cuts and color so I didn't mind. Well, my stylist left and I had to try someone new. What a disaster!! My hair turned out a horrible color (rich does not mean purple) and the cut was just so-so. When I told them I was upset they tried to correct the problem by adding more color (think purple and black stripes) and then charged me full price. I had to go get my hair stripped somewhere else to not look like a punk rocker. I will not be going back.

.

I moved to Chicago from L. A. a few months ago and was looking for a stylist and Esthetician. The thought of having to find new favorites seemed more like a long term goal. Well, I got lucky! Tiffany is awesome!!!! She gave me an incredible facial (trust me, I've had a few) and she made my brows beautiful. Stevie gave me the best cut I've had in years. She carefully listened to all my little requests and concerns and gave me exactly what I wanted. I've been there 4 times and everyone I interact with seems professional and friendly. It doesn't sound like the salon the others are complaining about- maybe they've changed staff?

2
★★★★★

I moved to Chicago from L. A. a few months ago and was looking for a stylist and Esthetician. The thought of having to find new favorites seemed more like a long term goal. Well, I got lucky! Tiffany is awesome!!!! She gave me an incredible facial (trust me, I've had a few) and she made my brows beautiful. Stevie gave me the best cut I've had in years. She carefully listened to all my little requests and concerns and gave me exactly what I wanted. I've been there 4 times and everyone I interact with seems professional and friendly. It doesn't sound like the salon the others are complaining about- maybe they've changed staff?

Pros: Easy free parking, reasonable prices, expert staff

Cons: if i have to have one, it would be the spa waiting area- it needs some color

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I spent 20 minutes on the phone before I booked my appointment because it was important to me find a good colorist. When I arrived, there were several minutes of awkwardness. My stylist had apparently quit earlier that day. Both assistant manager and receptionist assured me that they had called all of her appointments, then changed the story when I pointed out that my cell never rang.

They offered to find another stylist for me. This woman was apparently on break and, evidenced by my wait, in no hurry to end it. That should have been my clue. I came in requesting a lighter color in the gold/warm family. I knew something was wrong even when my hair was wet. I tried to be polite, but as a physician, I am trained to pay attention to my patients' facial expressions and mannerisms. (Beauty schools take note.) When it was dry, the new highlights were white/gray/ash. I pointed out this was not what we had discussed and she huffed "I see there's nothing I can do to make you happy. I'll get my manager." Another stylist was called and agreed that my hair did not look like the picture or the color promised. She made some suggestions for improvement, which the stylist declined to implement because she had another client coming. They did discount the cost of the service, however I have now paid $100 for color someone else will have to correct and damage that cannot be corrected.

0
★☆☆☆☆

I spent 20 minutes on the phone before I booked my appointment because it was important to me find a good colorist. When I arrived, there were several minutes of awkwardness. My stylist had apparently quit earlier that day. Both assistant manager and receptionist assured me that they had called all of her appointments, then changed the story when I pointed out that my cell never rang.

They offered to find another stylist for me. This woman was apparently on break and, evidenced by my wait, in no hurry to end it. That should have been my clue. I came in requesting a lighter color in the gold/warm family. I knew something was wrong even when my hair was wet. I tried to be polite, but as a physician, I am trained to pay attention to my patients' facial expressions and mannerisms. (Beauty schools take note.) When it was dry, the new highlights were white/gray/ash. I pointed out this was not what we had discussed and she huffed "I see there's nothing I can do to make you happy. I'll get my manager." Another stylist was called and agreed that my hair did not look like the picture or the color promised. She made some suggestions for improvement, which the stylist declined to implement because she had another client coming. They did discount the cost of the service, however I have now paid $100 for color someone else will have to correct and damage that cannot be corrected.

.

i have been a client at Salon 1800 old town since it opened (having followed my stylist from their lincoln park location) and i have always had great experiences. granted, some of the comments about the front desk staff can be true... but take into account how rude those complaining sound as wel... i used to hear those clients at lincoln park treating the receptionists with the same kind of snobbiness they showed in their reviews and i dont blame the girls behind the desk for not seeming thrilled to take care of them! trust me, if you give them a chance, i have have had some of the best service from them and they have most definitely gone above and beyond for me.

also... if you have not had a massage rfrom becca yet... GO!! i had no idea they even had massage at the old town location, and i overheard another client talking about her experience. THANK GOD. it was the best hour of my life, and she even went a little over for me and did 'clinical work' mixed with the relaxation massage so i walked out feeling transformed and the effects lasted for weeks! now i go more often and love it!

2
★★★★★

i have been a client at Salon 1800 old town since it opened (having followed my stylist from their lincoln park location) and i have always had great experiences. granted, some of the comments about the front desk staff can be true... but take into account how rude those complaining sound as wel... i used to hear those clients at lincoln park treating the receptionists with the same kind of snobbiness they showed in their reviews and i dont blame the girls behind the desk for not seeming thrilled to take care of them! trust me, if you give them a chance, i have have had some of the best service from them and they have most definitely gone above and beyond for me.

also... if you have not had a massage rfrom becca yet... GO!! i had no idea they even had massage at the old town location, and i overheard another client talking about her experience. THANK GOD. it was the best hour of my life, and she even went a little over for me and did 'clinical work' mixed with the relaxation massage so i walked out feeling transformed and the effects lasted for weeks! now i go more often and love it!

Pros: massage services, friendly staff, parking

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I rarley complain about any service. I have given this salon many chances. Each time I leave more disappointed. I live a block away but refuse to go there. My hair is so sticky and unmanagable every time I leave the salon. I arrived 6 minutes late after work, called to notify the salon, and the colorist lectured and insulted me and told said someone should have canceled my appt. I then told her after how rude she was that I was not comfortable with her cutting/coloring my hair. She said she would still cut it and try to undrstand why my appt was not canceled due to my rudeness/tardiness. I will try anything else!!

0
★☆☆☆☆

I rarley complain about any service. I have given this salon many chances. Each time I leave more disappointed. I live a block away but refuse to go there. My hair is so sticky and unmanagable every time I leave the salon. I arrived 6 minutes late after work, called to notify the salon, and the colorist lectured and insulted me and told said someone should have canceled my appt. I then told her after how rude she was that I was not comfortable with her cutting/coloring my hair. She said she would still cut it and try to undrstand why my appt was not canceled due to my rudeness/tardiness. I will try anything else!!

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I don't know what these other people are talking about! I am new to the city and have tried a half dozen different places. Not until Salon 1800 had I been satisfied. The staff is young & fabulous - not to mention - so talented! I had a great haircut by Laura and Lindsay for the fake tan. I looked great. Now me & my roommates only go to Salon 1800! Thanks girls & Keep it up!

2
★★★★★

I don't know what these other people are talking about! I am new to the city and have tried a half dozen different places. Not until Salon 1800 had I been satisfied. The staff is young & fabulous - not to mention - so talented! I had a great haircut by Laura and Lindsay for the fake tan. I looked great. Now me & my roommates only go to Salon 1800! Thanks girls & Keep it up!

Pros: Products, Price

Cons: Parking

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I thought the service at salon 1800 was exceptional. I just moved to the area and was looking for a new place. When I stepped in, it was so surprising. The space is huge. there are two floors and is a full day spa. Edward gave me a great cut. He took time to consult with me and I got a great cut for only $40 bucks. I can't wait to go back for spa services.

2
★★★★☆

I thought the service at salon 1800 was exceptional. I just moved to the area and was looking for a new place. When I stepped in, it was so surprising. The space is huge. there are two floors and is a full day spa. Edward gave me a great cut. He took time to consult with me and I got a great cut for only $40 bucks. I can't wait to go back for spa services.

Pros: quick service, carry bumble & bumble, loved the stylist

Cons: tempature was cold

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This salon has consistently gone downhill in the past few years. Prices are increasing, but the staff and many (though not all technicians) are rather unpleasant. I stopped going here for hair because I was paying a ridiculous rate to have a stylist spend 10 minutes cutting my hair and then pass me to an assistant to finish. In a pinch, I'll go here for a waxing, but have given up completely on manicures. I don't think some of the nail techs have ever been to beauty school! I do a better job myself at home than some manicures I've gotten there!

3
★★★☆☆

This salon has consistently gone downhill in the past few years. Prices are increasing, but the staff and many (though not all technicians) are rather unpleasant. I stopped going here for hair because I was paying a ridiculous rate to have a stylist spend 10 minutes cutting my hair and then pass me to an assistant to finish. In a pinch, I'll go here for a waxing, but have given up completely on manicures. I don't think some of the nail techs have ever been to beauty school! I do a better job myself at home than some manicures I've gotten there!

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Went twice due to gift certificates rec'd. 1st time massage was great! Haircut, HORRIBLE! The blow dry was the worse I've received to date.

2nd time I also scheduled a pedicure. Horrible! I had only scheduled a pedicure yet they had me scheduled for both. I told the lady I didn't want both and she said "well let's just do one coat" and did both, got charged. No nail dryers available, you wait around forever trying to get them to dry, after 45 minutes I still managed to smudge the polish. Toe nails were cut at different lengths & the shape of my pinky toe was at a diagnol. Felt as though they were rushing through it, even though they weren't busy.

You can get a much better manicure/pedicure elsewhere probably for cheaper with better accomodations and service.

1
★★☆☆☆

Went twice due to gift certificates rec'd. 1st time massage was great! Haircut, HORRIBLE! The blow dry was the worse I've received to date.

2nd time I also scheduled a pedicure. Horrible! I had only scheduled a pedicure yet they had me scheduled for both. I told the lady I didn't want both and she said "well let's just do one coat" and did both, got charged. No nail dryers available, you wait around forever trying to get them to dry, after 45 minutes I still managed to smudge the polish. Toe nails were cut at different lengths & the shape of my pinky toe was at a diagnol. Felt as though they were rushing through it, even though they weren't busy.

You can get a much better manicure/pedicure elsewhere probably for cheaper with better accomodations and service.

Pros: Decent Massage

Cons: Unfriendly, Rushed, Horrible job

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My hairstylist (Andrea) is terrific. She gave me the perfect cut for my face and hair texture. Random people compliment me all the time. Haircuts are normally priced ($40-50).

PROS: Salon sends stylists to New York workshops so they are on the cutting edge
CONS: They will charge you for cancelling an appt within 24 hours of it.

4
★★★★☆

My hairstylist (Andrea) is terrific. She gave me the perfect cut for my face and hair texture. Random people compliment me all the time. Haircuts are normally priced ($40-50).

PROS: Salon sends stylists to New York workshops so they are on the cutting edge
CONS: They will charge you for cancelling an appt within 24 hours of it.

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I was satisfied with the hair cut and services that I received at Salon 1800. The only issue is that it is really crowded and loud. It wasn't a relaxing experience, there was a lot going on around me and it got really hot inside. The stylist was extremely friendly and gave me great tips on how to style my hair.

PROS: Good service and location
CONS: Too loud.

3
★★★☆☆

I was satisfied with the hair cut and services that I received at Salon 1800. The only issue is that it is really crowded and loud. It wasn't a relaxing experience, there was a lot going on around me and it got really hot inside. The stylist was extremely friendly and gave me great tips on how to style my hair.

PROS: Good service and location
CONS: Too loud.

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Some of the best haircuts I've ever had have been at this salon. I usually ask for a mid-priced stylist, and they have all been excellent. The manicure/pedicure experience has also been very good, very clean and not rushed. The brow waxing is also usually very good, only one time the technician totally messed up the appointment time but the quality of service was still excellent. It is a bit pricey but I feel the quality is commensurate with the prices. Overall this is my favorite salon in Lincoln Park/Old Town and I highly recommend it.

PROS: High quality
CONS: A bit pricey, stylists are sometimes late

5
★★★★★

Some of the best haircuts I've ever had have been at this salon. I usually ask for a mid-priced stylist, and they have all been excellent. The manicure/pedicure experience has also been very good, very clean and not rushed. The brow waxing is also usually very good, only one time the technician totally messed up the appointment time but the quality of service was still excellent. It is a bit pricey but I feel the quality is commensurate with the prices. Overall this is my favorite salon in Lincoln Park/Old Town and I highly recommend it.

PROS: High quality
CONS: A bit pricey, stylists are sometimes late

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Recently a coworker and I went to Salon 1800 for a relaxing day of services. What we got was not relaxing at all!! My friend was to get a 30 minute massage and only received 15 minutes. Her excuse being "not having a clock!" umm...???
Then when we went to pay it was a hastle and the manager was actually arguing about the time spent on the massage, even after the massuse told her that she had indeed only done 15 minutes.
I on the otherhand got an eyebrow waxing which turned out ok but the woman was kind of rude and really didn't even ask what i wanted. She actually barely even looked at me and slapped some wax on and I was out of there.
Probably wont be back there ever again. Need to worry about the happiness of the clients instead of getting people in and out.

0
★☆☆☆☆

Recently a coworker and I went to Salon 1800 for a relaxing day of services. What we got was not relaxing at all!! My friend was to get a 30 minute massage and only received 15 minutes. Her excuse being "not having a clock!" umm...???
Then when we went to pay it was a hastle and the manager was actually arguing about the time spent on the massage, even after the massuse told her that she had indeed only done 15 minutes.
I on the otherhand got an eyebrow waxing which turned out ok but the woman was kind of rude and really didn't even ask what i wanted. She actually barely even looked at me and slapped some wax on and I was out of there.
Probably wont be back there ever again. Need to worry about the happiness of the clients instead of getting people in and out.

Pros: pedicure was great!

Cons: poor service, rude management

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I recently left the city and will be finding a place closer to home but I really enjoyed going to Salon 1800 for the years that I did. They did my wedding make-up and hair (squeezing me in as a favor) and I have gone for many manicures, pedicures, haircuts, etc. I will miss the place.

The one issue I have with that salon is the incredibly high turn-over they have for their stylists. I lost 3 stylists when they left and (of course) had no ability to follow them to the new location. My friend had the same happen but she managed to find her stylist and left the salon. A note to management - Treat your stylists better!!!

2
★★★★★

I recently left the city and will be finding a place closer to home but I really enjoyed going to Salon 1800 for the years that I did. They did my wedding make-up and hair (squeezing me in as a favor) and I have gone for many manicures, pedicures, haircuts, etc. I will miss the place.

The one issue I have with that salon is the incredibly high turn-over they have for their stylists. I lost 3 stylists when they left and (of course) had no ability to follow them to the new location. My friend had the same happen but she managed to find her stylist and left the salon. A note to management - Treat your stylists better!!!

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after reading the reviews here was was a little hesitant to make an appointment at Salon 1800, but I had heard good things about it from friends so I took a chance. And I'm glad I did. Although I cannot speak for the hair salon, the spa services were excellent. The front desk staff was pleasant, and I didn't have to wait at all for my appointment (which is rare in Lincoln Park on a saturday morning). I will definitely return to Salon 1800.

2
★★★★☆

after reading the reviews here was was a little hesitant to make an appointment at Salon 1800, but I had heard good things about it from friends so I took a chance. And I'm glad I did. Although I cannot speak for the hair salon, the spa services were excellent. The front desk staff was pleasant, and I didn't have to wait at all for my appointment (which is rare in Lincoln Park on a saturday morning). I will definitely return to Salon 1800.

Pros: quick service, skilled staff, pleasant atmosphere

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bad, bad haircut- called the Manager, she never returned the call- when I walked in to the shop, got an apology at the front desk from the receptionist- as MONDAY's are not a good day for her- she's too busy to take care of customers-offered a "RE-DO" which makes me nervous that they have a name for the service- at the end of the day, and $60 later, the redo had to do- and I am dissappointed- but you guys can learn from this!

1
★★☆☆☆

bad, bad haircut- called the Manager, she never returned the call- when I walked in to the shop, got an apology at the front desk from the receptionist- as MONDAY's are not a good day for her- she's too busy to take care of customers-offered a "RE-DO" which makes me nervous that they have a name for the service- at the end of the day, and $60 later, the redo had to do- and I am dissappointed- but you guys can learn from this!

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I have been going to the Old Town Salon 1800 since September (I live right near it, so I began going out of convenience). While I like the woman who they assigned to do my hair, I don't think she is very good at color. She cuts my hair very well, but everytime I get highlights, she misses a spot in the bacK! I mentioned this to her last time, and she fixed the problem, but the next time I was there she did the same thing! She offered to fix it for free, but now I feel it is too late- I am going somewhere else.

1
★★☆☆☆

I have been going to the Old Town Salon 1800 since September (I live right near it, so I began going out of convenience). While I like the woman who they assigned to do my hair, I don't think she is very good at color. She cuts my hair very well, but everytime I get highlights, she misses a spot in the bacK! I mentioned this to her last time, and she fixed the problem, but the next time I was there she did the same thing! She offered to fix it for free, but now I feel it is too late- I am going somewhere else.

Pros: Friendly, nice staff

Cons: , BAD coloring

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Over nearly 30 years of salon-going - from the San Francisco Bay Area to New York to Chicago - I've never experienced worse front desk personnel than at Salon 1800. After one year, I was still treated like a stranger. When I thought I may be 5-10 minutes late, I was told that I'd probably lose my appointment. (I'd been a customer for well over a year, and thought I was being polite by calling.) They've even double-booked appointments. They stylists are fine, but the service SUCKS!!!

1
★★★☆☆

Over nearly 30 years of salon-going - from the San Francisco Bay Area to New York to Chicago - I've never experienced worse front desk personnel than at Salon 1800. After one year, I was still treated like a stranger. When I thought I may be 5-10 minutes late, I was told that I'd probably lose my appointment. (I'd been a customer for well over a year, and thought I was being polite by calling.) They've even double-booked appointments. They stylists are fine, but the service SUCKS!!!

Pros: Stylists, Location

Cons: Front Desk Personnel, Parking

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I came for aday of bliss, and I left feeling pamperedand beautiful. I had agreat Day at Salon1800 Myfirstappointment of the day was with Inga for a facial that was to die for. I felt like my skin was rejuvenated. Next,a spapedicure and manicure with Anna. After,my skin felt wonderful,plus I had the cutest toes and hands. I am picky and she was perfect. After,I was famished I asked a receptionist for help. She offered to run andgrab me something. Whata sweetheart, Some starbucks and asandwich wasperfect. Lastly,I wanted to revamp my hair so I was taking a risk with Audry and the results were excellent. She was great. I told her I wanted something that would make me feel youthful and summery. That's exactly what she did. My husband was amazed I left with my skin glowing, my nails perfect,and my hair bouncing with life. Salon1800 was great.

THANKS!!

2
★★★★★

I came for aday of bliss, and I left feeling pamperedand beautiful. I had agreat Day at Salon1800 Myfirstappointment of the day was with Inga for a facial that was to die for. I felt like my skin was rejuvenated. Next,a spapedicure and manicure with Anna. After,my skin felt wonderful,plus I had the cutest toes and hands. I am picky and she was perfect. After,I was famished I asked a receptionist for help. She offered to run andgrab me something. Whata sweetheart, Some starbucks and asandwich wasperfect. Lastly,I wanted to revamp my hair so I was taking a risk with Audry and the results were excellent. She was great. I told her I wanted something that would make me feel youthful and summery. That's exactly what she did. My husband was amazed I left with my skin glowing, my nails perfect,and my hair bouncing with life. Salon1800 was great.

THANKS!!

Pros: Friendly staff, Great Stylist, Loved it all

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I only visit this place as a last resort and granted, a majority of the front desk staff or phone people are not who I would want working for me, however, take into account this is a direct reflection of what management likely perceives to be the quality of good customer service. On the other hand, I've heard the way some the very high maintenance, snotty and uptight 20 and 30-somethings with their Louis Vuitton clutches give the staff nothing but grief. Being a nicer client might make the difference too! But overall, I could care less about this place-too much hassle to get what you're paying for.

1
★★☆☆☆

I only visit this place as a last resort and granted, a majority of the front desk staff or phone people are not who I would want working for me, however, take into account this is a direct reflection of what management likely perceives to be the quality of good customer service. On the other hand, I've heard the way some the very high maintenance, snotty and uptight 20 and 30-somethings with their Louis Vuitton clutches give the staff nothing but grief. Being a nicer client might make the difference too! But overall, I could care less about this place-too much hassle to get what you're paying for.

Pros: Some great stylists, Good products

Cons: Not very clean, Not very comfortable

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Haven /Salon 1800 delivers terrible service. While the individuals providing the actual service attempt to be professional in providing the services their attempts are ruined by their management and the poor reception services. They have continually lost appointments, bumped appointments and over charged for services. To add insult the management and reception staff don't seem to realize they are in the business of providing service. The customer is not the priority at this establishment. This is not the place to go for an enjoyable and relaxing spa experience.

0
★☆☆☆☆

Haven /Salon 1800 delivers terrible service. While the individuals providing the actual service attempt to be professional in providing the services their attempts are ruined by their management and the poor reception services. They have continually lost appointments, bumped appointments and over charged for services. To add insult the management and reception staff don't seem to realize they are in the business of providing service. The customer is not the priority at this establishment. This is not the place to go for an enjoyable and relaxing spa experience.

Cons: poor service, rude reception staff, crowded/hurried atmos

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The experience at Haven is delightful.... Don't even bother going into Salon 1800. Sign up for a message at Haven and you will be thrilled with your decision. The experience is amazing... ahhh. The staff at Salon 1800 just simply rude, snotty and not worth talking about. Get a message at Haven- you'll love it! I'd give Haven all 9s and Salon 1800 all 1s.

1
★★★☆☆

The experience at Haven is delightful.... Don't even bother going into Salon 1800. Sign up for a message at Haven and you will be thrilled with your decision. The experience is amazing... ahhh. The staff at Salon 1800 just simply rude, snotty and not worth talking about. Get a message at Haven- you'll love it! I'd give Haven all 9s and Salon 1800 all 1s.

Pros: HAVEN

Cons: Salon 1800

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I had the best experience at this salon...I had the best cut,manicure,pedicure and facial that I've ever had, and I travel all over the world to spas. For a local spa this is the place. The front desk staff was very friendly and helpful. Also, they carry the best product selection...I'm a product junkie!

2
★★★★★

I had the best experience at this salon...I had the best cut,manicure,pedicure and facial that I've ever had, and I travel all over the world to spas. For a local spa this is the place. The front desk staff was very friendly and helpful. Also, they carry the best product selection...I'm a product junkie!

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I travel a lot-so I ws pleased to find a salon that is open so late. There is a huge staff and tons of deifferent ervices. Their mani and pedi's are divine and facials are pretty good too. Their staff was ver friendsly and I llok forward to my next visit to chicago and salon 1800.

2
★★★★☆

I travel a lot-so I ws pleased to find a salon that is open so late. There is a huge staff and tons of deifferent ervices. Their mani and pedi's are divine and facials are pretty good too. Their staff was ver friendsly and I llok forward to my next visit to chicago and salon 1800.

Pros: open late, great location, good treatments

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I live only a block away, so this Salon gets my business because of location. The receptionists always make me feel as though I am intruding when I check-in or out. The prices are very high and the quality of service is inconsistent. I do like the fact that they stay open late and on Sundays--when will businesses start catering to the working crowd?

1
★★☆☆☆

I live only a block away, so this Salon gets my business because of location. The receptionists always make me feel as though I am intruding when I check-in or out. The prices are very high and the quality of service is inconsistent. I do like the fact that they stay open late and on Sundays--when will businesses start catering to the working crowd?

Pros: stays open late, quiet on Sundays

Cons: inconsistent quality, indifferent service

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Salon 1800 is awesome!! I emailed them with some questions and they responded within 2 hours, while other salons I contacted have never even bothered to respond. Getting an appointment was a breeze, even on a Sat. Audrey was my stylists, she has a great personality and really knows what she's doing. She cut my curly hair perfectly. I have found my new salon!! I can't wait to go back and take advantage of other services they offer.

2
★★★★★

Salon 1800 is awesome!! I emailed them with some questions and they responded within 2 hours, while other salons I contacted have never even bothered to respond. Getting an appointment was a breeze, even on a Sat. Audrey was my stylists, she has a great personality and really knows what she's doing. She cut my curly hair perfectly. I have found my new salon!! I can't wait to go back and take advantage of other services they offer.

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Great location, but awfully crowded, Salon 1800 has both positives and negatives. Lots of talented stylists, but too many customers - a saturday appointment is anything but relaxing. But you'll get a good haircut, at a reasonable price. So figure out what's important to you before you make an appointment here.

2
★★★★☆

Great location, but awfully crowded, Salon 1800 has both positives and negatives. Lots of talented stylists, but too many customers - a saturday appointment is anything but relaxing. But you'll get a good haircut, at a reasonable price. So figure out what's important to you before you make an appointment here.

Pros: lots of technicians, good location, lots of services

Cons: very crowded, envm't not relaxing

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Get off your high horse, there are at least half a dozen salons in Chicago who: A. Give a dam about their customers B: Have receptionists with half a brain & C: The fixtures don't look like they have been around scince the dawn of time. Not to diss the stylists, some of them are excellent, they however need to take their talents elsewhere. Good riddence to the worst salon in Chi-Town!

0
★☆☆☆☆

Get off your high horse, there are at least half a dozen salons in Chicago who: A. Give a dam about their customers B: Have receptionists with half a brain & C: The fixtures don't look like they have been around scince the dawn of time. Not to diss the stylists, some of them are excellent, they however need to take their talents elsewhere. Good riddence to the worst salon in Chi-Town!

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i used to go to spa 1800, but i couldn't stand it anymore. the waiting area is way to small, dark and crowded, and the employees are extremely unfriendly.

0
★☆☆☆☆

i used to go to spa 1800, but i couldn't stand it anymore. the waiting area is way to small, dark and crowded, and the employees are extremely unfriendly.

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I had the best massage of my life at Haven --- very relaxing, professional, wonderful environment.

2
★★★★★

I had the best massage of my life at Haven --- very relaxing, professional, wonderful environment.

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Today was the first time I experienced Haven and Salon 1800 and I have to say that I had a wonderful expreience. I started at Haven, where I got a 1/2 hour massage. Haven is that it is very small and intimate so that there is NO noise at all . Christine was my thearapist and she was fabulous. After leaving Haven feeling very relaxed I headed over to salon 1800. Now my hair needed massive help, and Irene gave it to me. I have recieved nothing but compliments f/the great job she did. She really took the time to consult with me and get a feel for my lifestly and what I was looking for. I then got a manicure. My manicure was great. The manicurist, got a new bottle of polish cause the other one did not flow properly, which I thought was very professional

2
★★★★★

Today was the first time I experienced Haven and Salon 1800 and I have to say that I had a wonderful expreience. I started at Haven, where I got a 1/2 hour massage. Haven is that it is very small and intimate so that there is NO noise at all . Christine was my thearapist and she was fabulous. After leaving Haven feeling very relaxed I headed over to salon 1800. Now my hair needed massive help, and Irene gave it to me. I have recieved nothing but compliments f/the great job she did. She really took the time to consult with me and get a feel for my lifestly and what I was looking for. I then got a manicure. My manicure was great. The manicurist, got a new bottle of polish cause the other one did not flow properly, which I thought was very professional

Pros: very friendly, great quite atmospher, very trained.

Cons: no parking

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The staff, not stlyists are a bratty bunch of lazy 20-somethings. The place just sucks. It is overpriced and the service is horrible. When my stylist left, I left.

0
★☆☆☆☆

The staff, not stlyists are a bratty bunch of lazy 20-somethings. The place just sucks. It is overpriced and the service is horrible. When my stylist left, I left.

Cons: Service stinks

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This salon has it ALL and is in a great location! What is better than going to the salon for a cut and color and then heading over to Sai Cafe for sushi and sake?! Brian gives a great cut and I would recommend him to anyone!
Also, 1800 offers an extensive product line that will keep you looking sassy long after leaving the salon!

2
★★★★★

This salon has it ALL and is in a great location! What is better than going to the salon for a cut and color and then heading over to Sai Cafe for sushi and sake?! Brian gives a great cut and I would recommend him to anyone!
Also, 1800 offers an extensive product line that will keep you looking sassy long after leaving the salon!

Editorial from

An Armitage Avenue salon and spa that offers haircuts and colors, facials, manicures, pedicures and massage.

 

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