Andre's Auto Svc

Being a woman, it's hard to find a mechanic that will give you the respect you deserve and explain things to you without treating you like you're an idiot just because you don't know about cars. I always receive this respect and great service from Andres' which is why I've been their loyal customer for the past 10 years. Thank you Luis for fixing the air conditioning on my van last week, I'm now ready for Summer!!

On Monday May 19, 2008, I was searching for a garage to fix my caltalytic converter and I happened to discover Andres Auto repair online. First, I was not sure if I should take my car to this garage I do not know anything about. After calling ten different garages and evaluate their csutomer service abilities, I decided to go to Andres auto repair despite the distance because of the courteousy exhibited by the manager of the garage Luis Avila on the phone. I was amazed by the great service I received from Andres AUTO REPAIR and will strongly recommend this garage to all my friends and classmates at Chicago State University.
Thanks and best regards,
Good luck.
Akouete

We were in Chicago for a family vacation when the radiator overheated on my Jeep on a friday night around 5pm. We called Andre's and explained our situation and he said he would look at first thing Saturday morning. At 1pm, I still had not heard from the shop, so I called them. I was put on hold for 10 minutes and then told that both upper and lower hoses along with the radiator needed to be replaced, along with a "switch" and the fan. This would cost me $1500 and it might be fixed on monday. We opted to have a family member come with a U-haul trailer and we trailered it back home. At home, our local radiator repair shop fixed the fan in five minutes. I did need a new radiator, but the bill came to $565.23, much better than the $1500 that Andre's quoted me. I have to wonder if I was being taken advantage of seeing as Andre's knew we were from out of town.

I've always been apprehensive when it comes to taking my car in for repairs. I've had a lot of bad experiences and always get nervous. I'm a smart girl and don't need anyone to talk to me as though I'm a monkey. When I took it to Andres I was ready for the worst and ready to argue. But I was wrong. The shop owner was very nice and helped me understand what was wrong with my car. He didn't do any repairs without my approval first and there were no surprise charges at the end. Yes, I would definitely recommend him to my friends and family.And as a matter of fact, I already have.

This review is comming from some one who grew up in a gas station through the 60's & 70's. Dad believed in child labor. It was great to find a service center that reflected the values dad ran his business by. Never cheat the customer, great service brings them back, make sure the customer is informed of future needs. I would recomend Andre's to my best freinds. I have been a customer for 7 years.
RichardFG