Elston Ace Hardware

★★★☆☆
  • 5420 S Lake Park Ave

    Chicago, IL 60615

    Map & Directions
  • 773-241-6300

About Elston Ace Hardware

Home & Garden

Home & Garden
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2.5 2
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Very helpful staff - they ask you if you need help finding something the instant you walk in the door, and can often explain how to use things. Sometimes their stock is a bit sketchy - they only carry one kind of windshield wiper, for instance, or they'll run out of things - but overall it's a good place.

4
★★★★☆

Very helpful staff - they ask you if you need help finding something the instant you walk in the door, and can often explain how to use things. Sometimes their stock is a bit sketchy - they only carry one kind of windshield wiper, for instance, or they'll run out of things - but overall it's a good place.

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I hate this place because not only they have rude staff, but the manager also is not knowlegable. One time I was treated like a criminal just because I was trying to use coupon and the cashier did not know how to do it. I asked the customer service 1-800 number and they would not even give it to me, saying even the store manager does not even have the number. Horrible place with a horrible expirience, I will not go back there.
I called the customer service number for Ace Hardware and they said they manager would want to have me back and accept my coupons if I go there again, but what kind of stupid person would want to spend a penny in a horrible place like this. My husband also had bad experience in this place because they keys that they made did not even work, not a single of them and he had to go back to get his money back, what a waste of his time. I would recommend everybody that I know to NOT shop here. A place to avoid at all cost.

1
★☆☆☆☆

I hate this place because not only they have rude staff, but the manager also is not knowlegable. One time I was treated like a criminal just because I was trying to use coupon and the cashier did not know how to do it. I asked the customer service 1-800 number and they would not even give it to me, saying even the store manager does not even have the number. Horrible place with a horrible expirience, I will not go back there.
I called the customer service number for Ace Hardware and they said they manager would want to have me back and accept my coupons if I go there again, but what kind of stupid person would want to spend a penny in a horrible place like this. My husband also had bad experience in this place because they keys that they made did not even work, not a single of them and he had to go back to get his money back, what a waste of his time. I would recommend everybody that I know to NOT shop here. A place to avoid at all cost.

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Ace - The Helpful Place

More about Elston Ace Hardware

Hardware Store, Hardware, Paint Store, Paint Color Matching, Hand Tools, Power Tools, Grills

 

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