West Loop Auto Body

★★★★★
Getting You Back On The Road In Chicago!
  • 318 S Morgan St

    Chicago, IL 60607

    Map & Directions
  • 312-738-1975

About West Loop Auto Body

Hours
Mon-Fri 7am-7pm, Sat 8am-3pm

Automotive

Automotive
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West loop is a great place i did not want to take my car there but i did and am glad i did, the service there was great, the repairs look unbelievable my car was back the way it look before my accident , my car was done when they told me it would be and they also took care some additional damage at no charge to me, ...... west loop now has my business.

5
★★★★★

West loop is a great place i did not want to take my car there but i did and am glad i did, the service there was great, the repairs look unbelievable my car was back the way it look before my accident , my car was done when they told me it would be and they also took care some additional damage at no charge to me, ...... west loop now has my business.

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OK, We've had our car for about five months now and though we bought it used with a lot of miles. But we've never had any trouble with it at all. All of a sudden out of the blue it would just die when driving it down the street. Worst part about it, is it would stop at around 50 mph So it wasn't like I could just pull over. It was always on the express way or Lake Shore Drive. I took it to an auto shop on the north side which shall remain nameless. They took my car for three days and charged me almost $1,000.00 for all of these readjustments that they supposedly made. One week later, It died again. Someone we met refered us to West Loop Auto and told us they had a good experience there. We went there expecting to shell out another $1,000 and lose our car for another half a week. They found the issue (apparently a minor one) in about an hour and fixed it for under $150. My experience with them was brief and I didn't learn all that much about them, but I could tell they were honest and not way over priced

5
★★★★★

OK, We've had our car for about five months now and though we bought it used with a lot of miles. But we've never had any trouble with it at all. All of a sudden out of the blue it would just die when driving it down the street. Worst part about it, is it would stop at around 50 mph So it wasn't like I could just pull over. It was always on the express way or Lake Shore Drive. I took it to an auto shop on the north side which shall remain nameless. They took my car for three days and charged me almost $1,000.00 for all of these readjustments that they supposedly made. One week later, It died again. Someone we met refered us to West Loop Auto and told us they had a good experience there. We went there expecting to shell out another $1,000 and lose our car for another half a week. They found the issue (apparently a minor one) in about an hour and fixed it for under $150. My experience with them was brief and I didn't learn all that much about them, but I could tell they were honest and not way over priced

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I went to this shop because a friend told me they knew someone who went there and had work done and said it was reasonable and great quality. I normally just go where my family goes for service but let me tell you, they blew me out of the water. The customer service I received was like nothing I ever experienced. The staff was beyond welcoming and offered me so many options for repairing my truck. Demetrius, Raymond, and Ryan were like my old friends. So then I felt ok if their this good something must be up, maybe the repairs were mediocre or something but was I surprised. They made my old truck look like it was showroom quality again. I had 3 previous estimates to repair all my old dents and rust ranging from $5000-$6000. I was told how much of a difficult job it would be and it would take at least a month to complete by the other shops. West Loop not only got it done in 2 1/2 weeks but for $4000. I was astounded I must say. Superior quality and very reasonable who wouldn't want that. Unfortunately my wife had a run in with a dumpster so I'll definitely be back sooner than I thought, she must be in cahoots with them lol. West Loop keep rocking !!!!

5
★★★★★

I went to this shop because a friend told me they knew someone who went there and had work done and said it was reasonable and great quality. I normally just go where my family goes for service but let me tell you, they blew me out of the water. The customer service I received was like nothing I ever experienced. The staff was beyond welcoming and offered me so many options for repairing my truck. Demetrius, Raymond, and Ryan were like my old friends. So then I felt ok if their this good something must be up, maybe the repairs were mediocre or something but was I surprised. They made my old truck look like it was showroom quality again. I had 3 previous estimates to repair all my old dents and rust ranging from $5000-$6000. I was told how much of a difficult job it would be and it would take at least a month to complete by the other shops. West Loop not only got it done in 2 1/2 weeks but for $4000. I was astounded I must say. Superior quality and very reasonable who wouldn't want that. Unfortunately my wife had a run in with a dumpster so I'll definitely be back sooner than I thought, she must be in cahoots with them lol. West Loop keep rocking !!!!

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Like Melek, I also had a bit of a tricky situation, but the guys at West Loop Auto Body saved me! I swear I am not an idiot, but was having a rough morning and accidentally locked my keys inside my car. While it was running. A locksmith told me that it would cost me $180 to come out and open up my car. So I called West Loop Auto Body and somebody was there within 15 minutes and didn't charge me anything to open up my door! Nice guys. And I've talked to a couple of people in the neighborhood who have also had positive experiences here.

5
★★★★★

Like Melek, I also had a bit of a tricky situation, but the guys at West Loop Auto Body saved me! I swear I am not an idiot, but was having a rough morning and accidentally locked my keys inside my car. While it was running. A locksmith told me that it would cost me $180 to come out and open up my car. So I called West Loop Auto Body and somebody was there within 15 minutes and didn't charge me anything to open up my door! Nice guys. And I've talked to a couple of people in the neighborhood who have also had positive experiences here.

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I recently took my car to West Loop Auto body. I have used them a number of times in the past years. As always the work was great. Demetrius and Carlos took the time to walk me through the work that would be done to my car. It took a little longer than projected because State Farm wanted to use replacement parts that did not fit and then they had to order OEM parts. The color match on the paint was great. I was in a front end collision and after about two weeks from picking up the car the horn stopped working. Took it back and they replaced the horn bling state farm for the repair - which state farm paid. I will definitely continue to use West Loop Auto Body in the future

5
★★★★★

I recently took my car to West Loop Auto body. I have used them a number of times in the past years. As always the work was great. Demetrius and Carlos took the time to walk me through the work that would be done to my car. It took a little longer than projected because State Farm wanted to use replacement parts that did not fit and then they had to order OEM parts. The color match on the paint was great. I was in a front end collision and after about two weeks from picking up the car the horn stopped working. Took it back and they replaced the horn bling state farm for the repair - which state farm paid. I will definitely continue to use West Loop Auto Body in the future

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I drive a Toyota and my dealer Grossinger referred me to West Loop. I am very attached to my car and from the start the fine people at West Loop treated me great. They are really a reflection of good business. They worked well with my insurance and cleaned up my car nice for me. When I got it back they explained everything they did and told me about the warranty. I would go there again.

5
★★★★★

I drive a Toyota and my dealer Grossinger referred me to West Loop. I am very attached to my car and from the start the fine people at West Loop treated me great. They are really a reflection of good business. They worked well with my insurance and cleaned up my car nice for me. When I got it back they explained everything they did and told me about the warranty. I would go there again.

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Except for having to actually pay for the service, WLAB makes the process a pleasure. I've never been treated so well anywhere!!!! A++++++++

5
★★★★★

Except for having to actually pay for the service, WLAB makes the process a pleasure. I've never been treated so well anywhere!!!! A++++++++

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West Loop Auto Body exceeds expectations again. Excellent customer service (big nod to Janet who is wonderful).

5
★★★★★

West Loop Auto Body exceeds expectations again. Excellent customer service (big nod to Janet who is wonderful).

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Wow! All I have to say is WOW!! I especially appreciated the loaner car and the detailed explanation of the problems with my car. I will recommend their services to all my friends and family!!! One of a kind business - you will not go wrong with them!!!

5
★★★★★

Wow! All I have to say is WOW!! I especially appreciated the loaner car and the detailed explanation of the problems with my car. I will recommend their services to all my friends and family!!! One of a kind business - you will not go wrong with them!!!

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Just picked up my car from West Loop on S. Morgan and it was great. One minor item at final inspection but they had me wait about 15 minutes and took care of it with no hassle. Final bill matched the estimate and the special "pearl" paint was also a perfect match. It was ready when they said it would be and everyone was friendly and attentive. The only small gripe was that it seemed like the estimator wanted to include some stuff I didn't really need (I was paying out of my own pocket) but he let me watch the screen as he prepared it and explained each item and answered my "why" questions so I avoided that extra cost.

5
★★★★★

Just picked up my car from West Loop on S. Morgan and it was great. One minor item at final inspection but they had me wait about 15 minutes and took care of it with no hassle. Final bill matched the estimate and the special "pearl" paint was also a perfect match. It was ready when they said it would be and everyone was friendly and attentive. The only small gripe was that it seemed like the estimator wanted to include some stuff I didn't really need (I was paying out of my own pocket) but he let me watch the screen as he prepared it and explained each item and answered my "why" questions so I avoided that extra cost.

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I gotta say, these guys are the best in my world. My Subaru needed to pass inspection. For 6 months I'd been trying to get the check engine light off. Kept taking it to the same guy who kept ripping me off and not fixing the problem. Then tried Midas, who said they could fix it- for 2k (new catalytic converter needed). Time was running out- needed my emissions sticker and no prayer of finding 2k. Wandered by West Loop, explained what was going on, and lack of cash. They fixed it well enough to pass inspection, charged me $200, AND cleaned the car inside and out! Hallelujah! The mechanic even came out to explain exactly what he had done so that I understood it. What a nice change from the thief I had been seeing before. In the end, I still need anew catalytic converter (check engine light eventually came back on) but when I do scrape the money together I will bring it to West Loop, who has earned my loyalty (and told me they'd charge nmore like 1k for the catalytic converter).

5
★★★★★

I gotta say, these guys are the best in my world. My Subaru needed to pass inspection. For 6 months I'd been trying to get the check engine light off. Kept taking it to the same guy who kept ripping me off and not fixing the problem. Then tried Midas, who said they could fix it- for 2k (new catalytic converter needed). Time was running out- needed my emissions sticker and no prayer of finding 2k. Wandered by West Loop, explained what was going on, and lack of cash. They fixed it well enough to pass inspection, charged me $200, AND cleaned the car inside and out! Hallelujah! The mechanic even came out to explain exactly what he had done so that I understood it. What a nice change from the thief I had been seeing before. In the end, I still need anew catalytic converter (check engine light eventually came back on) but when I do scrape the money together I will bring it to West Loop, who has earned my loyalty (and told me they'd charge nmore like 1k for the catalytic converter).

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When you get into a car accident it just s*cks. There is not much you can do about it but just get the leg work done and hope that the mechanics dont screw you. My insurance approved West Loop, I dealt with Ryan - he was awesome. He

3
★★★★★

When you get into a car accident it just s*cks. There is not much you can do about it but just get the leg work done and hope that the mechanics dont screw you. My insurance approved West Loop, I dealt with Ryan - he was awesome. He

Pros: Got it done!

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I needed a few repairs on my car: rust removal, bumper repairs, all over detailing, etc. I compared a few estimates and felt the most comfortable with this place. Ryan was extremely helpful throughout the entire process, the car turned

3
★★★★★

I needed a few repairs on my car: rust removal, bumper repairs, all over detailing, etc. I compared a few estimates and felt the most comfortable with this place. Ryan was extremely helpful throughout the entire process, the car turned

Pros: quality of the work, professionalism, timeliness

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I visited a number of body shops before visiting this shop and read all the reviews about the shop on google. The positive feedback/reviews was too good to be true. The personal touch of treating their customers, their honest quote and

3
★★★★★

I visited a number of body shops before visiting this shop and read all the reviews about the shop on google. The positive feedback/reviews was too good to be true. The personal touch of treating their customers, their honest quote and

Pros: Great Staff, Very Professional, Timely

Cons: nothing I can think of.

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I had Halloween vandalism done to my car in October 2008. I took the car in for repairs through my insurance. As of today (late December), the car has been into their facility three times and is still not repaired correctly. The paint

3
★★★★★

I had Halloween vandalism done to my car in October 2008. I took the car in for repairs through my insurance. As of today (late December), the car has been into their facility three times and is still not repaired correctly. The paint

Pros: Drove some nice rental cars while waiting for my vehicle.

Cons: Repairs are sub-standard.

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West Loop Auto did a very nice job on my car. There service was very fast. We will definitely be recommending their service to others. They cleaned my car very nicely. Was not expecting that! They went above and beyond my expectations!

3
★★★★★

West Loop Auto did a very nice job on my car. There service was very fast. We will definitely be recommending their service to others. They cleaned my car very nicely. Was not expecting that! They went above and beyond my expectations!

Pros: Quality, Very fast, clean office

Cons: can't think of one.

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I was referred to West Loop By State Farm Insurance and I must say that West Loop is Top Notch. I was amazed by how helpful everyone was there. I am very satisfied with the work done on my car and I would definitely use them again.

3
★★★★★

I was referred to West Loop By State Farm Insurance and I must say that West Loop is Top Notch. I was amazed by how helpful everyone was there. I am very satisfied with the work done on my car and I would definitely use them again.

Pros: Very Professional Place. Done on time!

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Not my first time here - unfortunately, but when I get into this kind of car trouble - West Loop is always there for me. The office kept me informed the whole time. I had to get my insurance company invovled this time and West Loop

3
★★★★★

Not my first time here - unfortunately, but when I get into this kind of car trouble - West Loop is always there for me. The office kept me informed the whole time. I had to get my insurance company invovled this time and West Loop

Pros: Experienced, Clean, Great Quality

Cons: I do not know.

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My auto insurance company referred West Loop Auto Body after I filed a claim. I had deep scratches on both sides of my car due to an unfortunate accident in a car garage. I worked with Ray, who was incredibly helpful and went above and

3
★★★★★

My auto insurance company referred West Loop Auto Body after I filed a claim. I had deep scratches on both sides of my car due to an unfortunate accident in a car garage. I worked with Ray, who was incredibly helpful and went above and

Pros: Helpful and nice

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MY TOYOTA CAMRY WAS INVOLVED IN AN ACCIDENT MY DEALERSHIP SENT ME TO WEST LOOP AUTOBODY. WHEN I CALLED TO HAVE THE CAR TOWED TO THEM NOT ONLY DID THEY TAKE CARE OF SENDING THE TOW TRUCK THEY HAD ONE THERE OFFICE PEOPLE PICK ME UP . I

3
★★★★★

MY TOYOTA CAMRY WAS INVOLVED IN AN ACCIDENT MY DEALERSHIP SENT ME TO WEST LOOP AUTOBODY. WHEN I CALLED TO HAVE THE CAR TOWED TO THEM NOT ONLY DID THEY TAKE CARE OF SENDING THE TOW TRUCK THEY HAD ONE THERE OFFICE PEOPLE PICK ME UP . I

Pros: VERY FRIENDLY

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I've submitted a few reviews for this place regarding my experience about a year ago and I see it's still not posted so I'm going to try again since I almost feel an obligation to the public to save at least one soul from going there. My

3
★★★★★

I've submitted a few reviews for this place regarding my experience about a year ago and I see it's still not posted so I'm going to try again since I almost feel an obligation to the public to save at least one soul from going there. My

Pros: Ha! They suckered me with location, too.

Cons: RUDE, had to go back FOUR times, stolen items from car

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West Loop Auto was absouletly the worst auto body experience I have ever had. Everything from their customer service to the repairs was beyond horrible, I can't believe they are even in business. I own a luxury car that was in an accident

3
★★★★★

West Loop Auto was absouletly the worst auto body experience I have ever had. Everything from their customer service to the repairs was beyond horrible, I can't believe they are even in business. I own a luxury car that was in an accident

Pros: not one thing

Cons: everything!!!!!!!

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This body shop catered to all of my needs. They worked well my insurance company and the experience, overall, was EXCELLENT!!!!!!!! \r
They offered to pick me up from work to get my car with no questions asked!\r
The vehicle was only one

3
★★★★★

This body shop catered to all of my needs. They worked well my insurance company and the experience, overall, was EXCELLENT!!!!!!!! \r
They offered to pick me up from work to get my car with no questions asked!\r
The vehicle was only one

Pros: Clean office - helpful Staff - Great Service

Cons: Alot of paperwork - wish it wasn't so much

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I had a car accident last year. And I found this place because it is close to my office. My bad experiences with this auto body shop are as follows:\r
1. Never on time. The whole repair process last for three months instead of half month

3
★★★★★

I had a car accident last year. And I found this place because it is close to my office. My bad experiences with this auto body shop are as follows:\r
1. Never on time. The whole repair process last for three months instead of half month

Cons: Service, Professional Attitute

 

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