Beautiful Music

★☆☆☆☆
  • 6400 Woodward Ave # A

    Downers Grove, IL 60516

    Map & Directions
  • 630-968-8700

About Beautiful Music

Categories
  • Music Schools
  • Musical Instruments

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I ordered a new amplifier from this place for an upcoming tour and they took my money and gave me the runaround, pushing back the date I would receive the amp for 6 months (I was promised to receive it after ONE month)! Every time I called - no one seemed to know what was going on... (at one point I had to DRIVE out to the store so that someone would HAVE to talk to me!). I ended up having to purchase another amp for my tour!!!!!

When the amp I ordered from them finally came in, the box was opened, the amp was dirty, in another brand's box, and wouldn't even turn on.

They re-ordered the amp for me (which took another month - and came packaged "new" ) but I've had nothing but trouble with it fromt he minute I opened the box - so having to go back on tour, I left it behind.

It's sat in a corner in my band room because it was basically unusable (static, popping, crunching, so loud it killed any sound coming through the cabinets - not to mention one of the channels never even worked). I wasn't going to waste another dime or another seconds time dealing with those people (and losing more shows!!) so it sits - unused.

I recently took it to a service shop (because we need a back-up amp for touring) and the service tech (who is a warranty specialist) told me that ALL of the tubes that were supposed to be in the amp were replaced with Chinese/Japanese (cheap) tubes - and most of them were the wrong size anyway!!!!! (Which was giving me trouble all this time) I ended up paying $400 in repairs for an amp head that cost me nearly a grand... not to mention the interest I had to pay on my credit card while I waited to receive it/pay it off!!!! I Wish I NEVER would have done business with these people.

1
★☆☆☆☆

I ordered a new amplifier from this place for an upcoming tour and they took my money and gave me the runaround, pushing back the date I would receive the amp for 6 months (I was promised to receive it after ONE month)! Every time I called - no one seemed to know what was going on... (at one point I had to DRIVE out to the store so that someone would HAVE to talk to me!). I ended up having to purchase another amp for my tour!!!!!

When the amp I ordered from them finally came in, the box was opened, the amp was dirty, in another brand's box, and wouldn't even turn on.

They re-ordered the amp for me (which took another month - and came packaged "new" ) but I've had nothing but trouble with it fromt he minute I opened the box - so having to go back on tour, I left it behind.

It's sat in a corner in my band room because it was basically unusable (static, popping, crunching, so loud it killed any sound coming through the cabinets - not to mention one of the channels never even worked). I wasn't going to waste another dime or another seconds time dealing with those people (and losing more shows!!) so it sits - unused.

I recently took it to a service shop (because we need a back-up amp for touring) and the service tech (who is a warranty specialist) told me that ALL of the tubes that were supposed to be in the amp were replaced with Chinese/Japanese (cheap) tubes - and most of them were the wrong size anyway!!!!! (Which was giving me trouble all this time) I ended up paying $400 in repairs for an amp head that cost me nearly a grand... not to mention the interest I had to pay on my credit card while I waited to receive it/pay it off!!!! I Wish I NEVER would have done business with these people.

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