Office Mart

★★★☆☆
  • 2801 W Touhy Ave

    Chicago, IL 60645

    Map & Directions
  • 773-262-3924

Computer & Internet Services

Computer & Internet Services
More choices in Chicago:
Resultset_next

Barnes & Noble Booksellers

1441 W Webster Ave Chicago, IL

Resultset_next

Clear

500 N Michigan Ave Chicago, IL

3.0 2
Hi! Sign in to let us know how Office Mart was?
Write a Review
.

I had an ancient laptop. Iv taken it to Office Mart at least 4 times and they have fixed my problem every time. They are very professional and know whats exactly wrong with the machine. They do all kinds of computer repairs and basic costs is around 60 bucks. They usually take around 5 days to fix the problem which I think is okay.

5
★★★★★

I had an ancient laptop. Iv taken it to Office Mart at least 4 times and they have fixed my problem every time. They are very professional and know whats exactly wrong with the machine. They do all kinds of computer repairs and basic costs is around 60 bucks. They usually take around 5 days to fix the problem which I think is okay.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I stopped at office mart on my way to Best Buy to get my laptop disinfected. I thought I would keep the business local, right? Well, the first encounter was ok, I mean they took my computer in, gave me a quote, which they didn't go over and it seemed around what I expected to pay. The problems start now. I pick up my laptop and after telling them"no, I don't need a new computer" they proceeded to describe my many problems in very dramatic fashion. I was"very infected man, very very infected". Fine, I knew that. The problem really was that they installed an outdated antivirus software for $80 that ended up popping up error messages every ten minutes, effectively disabling my computer again. When I went in to try to get this fixed the conversation began with accusations against me and my not updating the software, that I just bought from them 5 days earlier. After getting through the attitude portion of my visit the guy refused to believe what I was telling him. I knew the file location and was very specific in describing the problem and where it was. I left the laptop again and told him to just leave it running and the error message will pop up. I came back an hour later to find my laptop shutdown in the back room. The guy told me the message never came up and with out seeing it he can't do anything. I had written the whole message down and shown him already, still, no help. What could I do but leave and take it to Best Buy to get it fixed.
I'd rather shop locally but these guys sold me crappy software and zero service. Be ware! find a place you trust.

0
★☆☆☆☆

I stopped at office mart on my way to Best Buy to get my laptop disinfected. I thought I would keep the business local, right? Well, the first encounter was ok, I mean they took my computer in, gave me a quote, which they didn't go over and it seemed around what I expected to pay. The problems start now. I pick up my laptop and after telling them"no, I don't need a new computer" they proceeded to describe my many problems in very dramatic fashion. I was"very infected man, very very infected". Fine, I knew that. The problem really was that they installed an outdated antivirus software for $80 that ended up popping up error messages every ten minutes, effectively disabling my computer again. When I went in to try to get this fixed the conversation began with accusations against me and my not updating the software, that I just bought from them 5 days earlier. After getting through the attitude portion of my visit the guy refused to believe what I was telling him. I knew the file location and was very specific in describing the problem and where it was. I left the laptop again and told him to just leave it running and the error message will pop up. I came back an hour later to find my laptop shutdown in the back room. The guy told me the message never came up and with out seeing it he can't do anything. I had written the whole message down and shown him already, still, no help. What could I do but leave and take it to Best Buy to get it fixed.
I'd rather shop locally but these guys sold me crappy software and zero service. Be ware! find a place you trust.

Pros: close to my house

Cons: bad attitudes, bad service, bad software

 

Wait, you're the expert.

If you've been to or used Office Mart, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review