PDQ Accounting & Tax Services

★★★☆☆

About PDQ Accounting & Tax Services

Finance

Finance
More choices in Waterloo:
Resultset_next

H&R Block

8671 Hwy 72 Cherokee, AL

Resultset_next

Deborah Miles E A

3531 County Road 5 Florence, AL

3.0 6
Hi! Sign in to let us know how PDQ Accounting & Tax Services was?
Write a Review
.

Horrible, horrible experience, wish I never walked in their office. The owner 'prides himself on professionalism'?! HA! Does that mean not answering/returning calls?! Does that mean having farm animals in the office? Does that mean not even being an accountant?!

My taxes were immediately audited for the first time ever, and cost ME penalties and interest due to THEIR errors! They would not help, would not answer calls. Excuses, blatant mistakes, lies and more lies. I wish I knew what I knew now. I will drive to St Louis if I have to and get a reputable accountant, one that answers their phone, and DOES NOT KEEP ANIMALS IN THEIR OFFICE!!!

UNBELIEVABLE - Now I know so they can't hide - Dawn Henderson and Bob Henderson own this company. Look on casenet (https://www.courts.mo.gov/casenet), they even have a tax lien on themselves! Disorganized, poor knowledge of tax law, does not respond to phone calls. They are not even certified as an accountant! FRAUD! If you have had similar experience, please call the IRS and let them know!

Don't trust the only 5 star rating - written by Bob, one of the owners!

1
★☆☆☆☆

Horrible, horrible experience, wish I never walked in their office. The owner 'prides himself on professionalism'?! HA! Does that mean not answering/returning calls?! Does that mean having farm animals in the office? Does that mean not even being an accountant?!

My taxes were immediately audited for the first time ever, and cost ME penalties and interest due to THEIR errors! They would not help, would not answer calls. Excuses, blatant mistakes, lies and more lies. I wish I knew what I knew now. I will drive to St Louis if I have to and get a reputable accountant, one that answers their phone, and DOES NOT KEEP ANIMALS IN THEIR OFFICE!!!

UNBELIEVABLE - Now I know so they can't hide - Dawn Henderson and Bob Henderson own this company. Look on casenet (https://www.courts.mo.gov/casenet), they even have a tax lien on themselves! Disorganized, poor knowledge of tax law, does not respond to phone calls. They are not even certified as an accountant! FRAUD! If you have had similar experience, please call the IRS and let them know!

Don't trust the only 5 star rating - written by Bob, one of the owners!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Horrible, due to their incompetence, my taxes were audited immediately by the IRS for the first time ever, and cost me PENALTIES and INTEREST due to THEIR errors! They would not help, will not answer calls. I wish I knew what I knew now.

3
★★★★★

Horrible, due to their incompetence, my taxes were audited immediately by the IRS for the first time ever, and cost me PENALTIES and INTEREST due to THEIR errors! They would not help, will not answer calls. I wish I knew what I knew now.

.

I have used PDQ accounting in the past and I have to admitt that they have found deductions for us that no one else has. My husband and I for years have gone to "retired IRS agents" to do our taxes b/c we felt comfortable with their knowledge. We had to pay the IRS and State b/c the taxes were not done right. They had made more mistakes then we probably would. I do have to admitt though, the phone calls are not returned as fast as you may like, even after the tax deadline is over. Overall, I believe they are a reputable business and I will be using their service again this year

2
★★★★☆

I have used PDQ accounting in the past and I have to admitt that they have found deductions for us that no one else has. My husband and I for years have gone to "retired IRS agents" to do our taxes b/c we felt comfortable with their knowledge. We had to pay the IRS and State b/c the taxes were not done right. They had made more mistakes then we probably would. I do have to admitt though, the phone calls are not returned as fast as you may like, even after the tax deadline is over. Overall, I believe they are a reputable business and I will be using their service again this year

Pros: Better Tax Deductions found

Cons: Return Phone Calls

.

Since we pride ourselves on our "professionalism" and our "quality" work, as attested to by hundreds of clients each year it is only fair that the rest of the story be included as a rebuttal to the complaint about a $1600 mistake. First it should be noted that the mistake made caused the IRS to send an "additional" $1600 to the client. Surely the client looked at his check and his return and knew what he was supposed to be receiving! IRS recommended that PDQ pay him nothing, but we were trying to do the right thing by offering to cover some of his "penalties". Oh, he also forgot to mention that by the time he brought it to the attention of PDQ, IRS had already sent several notices and he chose to ignore them until they became more demanding! As regards to access; I am especially insulted as the person he is referring to is my wife and has been ill for over a year. Several trips to hospitals and doctors have taken place and they still have no answers. I can honestly say that this is the only client out of hundreds that has found it necessary to act or pass information this way. Especially since it is not the whole story! Also, we arranged for IRS to abate the penalty and reimbursed him for the interest. I wonder who else would go so far to help a client?

2
★★★★★

Since we pride ourselves on our "professionalism" and our "quality" work, as attested to by hundreds of clients each year it is only fair that the rest of the story be included as a rebuttal to the complaint about a $1600 mistake. First it should be noted that the mistake made caused the IRS to send an "additional" $1600 to the client. Surely the client looked at his check and his return and knew what he was supposed to be receiving! IRS recommended that PDQ pay him nothing, but we were trying to do the right thing by offering to cover some of his "penalties". Oh, he also forgot to mention that by the time he brought it to the attention of PDQ, IRS had already sent several notices and he chose to ignore them until they became more demanding! As regards to access; I am especially insulted as the person he is referring to is my wife and has been ill for over a year. Several trips to hospitals and doctors have taken place and they still have no answers. I can honestly say that this is the only client out of hundreds that has found it necessary to act or pass information this way. Especially since it is not the whole story! Also, we arranged for IRS to abate the penalty and reimbursed him for the interest. I wonder who else would go so far to help a client?

.

I would strongly advise everyone NOT to use PDQ Tax Service in Waterloo, Illinois. They made a $1600 mistake on our return. We were hit with a bill for $1600, plus $134 in interest and $99 penalty by the IRS.
PDQ would not reimburse use anything, they came up with excuses and delays when I agreed to their proposal of $80 to settle the matter.
Lies, Delays, Excuses...
If they make a mistake on your return you are on your own.
They made a BIG MISTAKE on ours.

1
★☆☆☆☆

I would strongly advise everyone NOT to use PDQ Tax Service in Waterloo, Illinois. They made a $1600 mistake on our return. We were hit with a bill for $1600, plus $134 in interest and $99 penalty by the IRS.
PDQ would not reimburse use anything, they came up with excuses and delays when I agreed to their proposal of $80 to settle the matter.
Lies, Delays, Excuses...
If they make a mistake on your return you are on your own.
They made a BIG MISTAKE on ours.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

PDQ Professional Tax Service made a $1600 mistake on our tax return. We got a notice from the IRS that we owed $1600, + $134 in interest + $99 as a penalty. PDQ acknowledged their error but would not reimburse us the $134 interest we paid. When they said they would pay us $80 as a final settlement, and we agreed, they still refused to pay.
Liars, they give excuses, saying they are in the hospital, they are never in the office to contact them, and they are no help at all if they make a mistake on your return. We paid for "professional" service and when we got "shotty" service they said we were on our own.
DO NOT USE - PDQ Tax Service.

0
★☆☆☆☆

PDQ Professional Tax Service made a $1600 mistake on our tax return. We got a notice from the IRS that we owed $1600, + $134 in interest + $99 as a penalty. PDQ acknowledged their error but would not reimburse us the $134 interest we paid. When they said they would pay us $80 as a final settlement, and we agreed, they still refused to pay.
Liars, they give excuses, saying they are in the hospital, they are never in the office to contact them, and they are no help at all if they make a mistake on your return. We paid for "professional" service and when we got "shotty" service they said we were on our own.
DO NOT USE - PDQ Tax Service.

 

Wait, you're the expert.

If you've been to or used PDQ Accounting & Tax Services, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review