Rentals Unlimited

★★★★☆
  • 400 N Schmidt Rd Ste C

    Bolingbrook, IL 60440

    Map & Directions
  • 630-759-4200

Personal Services

Personal Services
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Bad Customer Service\r
I received a email today stated that the owner of Rentals Unlimited's Owner was mugged in London on vacation and was mugged and if I could loan him $2,000 and he would repay me when he got home. I then called and the

3
★★★★★

Bad Customer Service\r
I received a email today stated that the owner of Rentals Unlimited's Owner was mugged in London on vacation and was mugged and if I could loan him $2,000 and he would repay me when he got home. I then called and the

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I would like to thank keith and juan for makeing my wedding dream come true .You GUYS are great juan was soooooo nice and helpful.Keith allow me to make payments of my choice.they setup a day before just check out my picture see for

3
★★★★★

I would like to thank keith and juan for makeing my wedding dream come true .You GUYS are great juan was soooooo nice and helpful.Keith allow me to make payments of my choice.they setup a day before just check out my picture see for

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We had a great experience with Keith and Rentals Unlimited and their partner Party Hoppers. I cant believe that I didnt write this review earlier. I found a card that was given to me and decided to write a review. At the first event

3
★★★★★

We had a great experience with Keith and Rentals Unlimited and their partner Party Hoppers. I cant believe that I didnt write this review earlier. I found a card that was given to me and decided to write a review. At the first event

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I called and inquiried about pricing for 20 chairs, 7 48"tables, 7 red linen to cover tables, 1 gold sash, 1 long 6' table. The owner helped a new girl place the order. That same day I then went into store to look at the bar that I was told that they could put together for me. The two girls were very helpful but could not edit my order and had to wait for the owner. I was told that I would get a call back once the owner came back. Never received a call. I then called the next day and spoke with someone else who then processed the order and gave me a contract number. I informed the girl that I would call back on Friday with credit card information. I called today, which is Friday to find that my order was never processed and they could not get my linen for me with such a short notice. I am having a going away party for my son who is going to Spain and now my party is RUINED!! If you ever use this company please speak to Brenda. She tried really hard to rectify this disaster!! Everyone else seem to have a non caring attitude!

1
★☆☆☆☆

I called and inquiried about pricing for 20 chairs, 7 48"tables, 7 red linen to cover tables, 1 gold sash, 1 long 6' table. The owner helped a new girl place the order. That same day I then went into store to look at the bar that I was told that they could put together for me. The two girls were very helpful but could not edit my order and had to wait for the owner. I was told that I would get a call back once the owner came back. Never received a call. I then called the next day and spoke with someone else who then processed the order and gave me a contract number. I informed the girl that I would call back on Friday with credit card information. I called today, which is Friday to find that my order was never processed and they could not get my linen for me with such a short notice. I am having a going away party for my son who is going to Spain and now my party is RUINED!! If you ever use this company please speak to Brenda. She tried really hard to rectify this disaster!! Everyone else seem to have a non caring attitude!

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i had used this company last year for a party and the owner, keith, was horrible, he brought me tents and told me i had to put them up myself even though that was not the original agreement. i decided to give them another chance for a party i am having this month so i had called and spoken to the owner, keith, and he had given me a quote. i found a better price for a moonbounce and asked them to match that price and then i called and spoke to Melissa and she told me to get the name of the person who gave me the quote and she would match it, when i called her back with the info she had a fit and told me the price had gone up by $200!!! when i asked her why it went up, she said because they had decided to give me a discount and that they were taking that back, when i asked to speak with Keith, she said he had gone out and hung up on me. i called back and asked to speak with keith again and when i gave my name they said he was out again. i called back today to ask if i could get my original quote again and Melissa once again told me that she wouldn't do anything to change it. i was very disappointed and will not be using them ever again!! i have gone ahead to book my party with another company who actually wants the business.

0
★☆☆☆☆

i had used this company last year for a party and the owner, keith, was horrible, he brought me tents and told me i had to put them up myself even though that was not the original agreement. i decided to give them another chance for a party i am having this month so i had called and spoken to the owner, keith, and he had given me a quote. i found a better price for a moonbounce and asked them to match that price and then i called and spoke to Melissa and she told me to get the name of the person who gave me the quote and she would match it, when i called her back with the info she had a fit and told me the price had gone up by $200!!! when i asked her why it went up, she said because they had decided to give me a discount and that they were taking that back, when i asked to speak with Keith, she said he had gone out and hung up on me. i called back and asked to speak with keith again and when i gave my name they said he was out again. i called back today to ask if i could get my original quote again and Melissa once again told me that she wouldn't do anything to change it. i was very disappointed and will not be using them ever again!! i have gone ahead to book my party with another company who actually wants the business.

Pros: none

Cons: very rude, unprofessional service

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I called this past Thursday for a tent rental for Saturday since the weather wasn't looking good. I called several locations around the area to book a tent and no one could help me since I was a last min customer. When I called Rentals Unlimited the lady was very helpful they went out of their way to accomadate my event and delivered on Friday since they were booked all weekend. Not only did I get a package deal they delivered for FREE since I was in the Bolingbrook area! The tent was in great condition the guys that delivered were young but VERY helpful since my husband was not around they did everything which was great!!!! I was stressed that the party would turn into a disaster because of the weather but it was a hit... Party was great and stress free.

Totally recommend this place it's a bit hidden and small but totally not a waste of time they have everything you can think of, it looks like a wedding party when you walk in. Overall great place. :)

2
★★★★★

I called this past Thursday for a tent rental for Saturday since the weather wasn't looking good. I called several locations around the area to book a tent and no one could help me since I was a last min customer. When I called Rentals Unlimited the lady was very helpful they went out of their way to accomadate my event and delivered on Friday since they were booked all weekend. Not only did I get a package deal they delivered for FREE since I was in the Bolingbrook area! The tent was in great condition the guys that delivered were young but VERY helpful since my husband was not around they did everything which was great!!!! I was stressed that the party would turn into a disaster because of the weather but it was a hit... Party was great and stress free.

Totally recommend this place it's a bit hidden and small but totally not a waste of time they have everything you can think of, it looks like a wedding party when you walk in. Overall great place. :)

Pros: Nice ppl good prices

Cons: Location is a bit hidden

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Rented some chairs last weekend and while returning the guy took everything inside and said I was one short. When requsted a recount, he said it got mixed with others in the facility.
Now it was my word against his and have to pay for the supposedly missing chair.

0
★☆☆☆☆

Rented some chairs last weekend and while returning the guy took everything inside and said I was one short. When requsted a recount, he said it got mixed with others in the facility.
Now it was my word against his and have to pay for the supposedly missing chair.

Pros: Talks NIce

Cons: Cheating

 

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