Tiger Plumbing Svc

★★★★★
  • 208 W Main St

    Glen Carbon, IL 62034

    Map & Directions
  • 618-288-6480

About Tiger Plumbing Svc

Categories
Hours
Mon. - Sun. 24 Hours

Home Construction & Remodeling

Home Construction & Remodeling
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5.0 9
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The people who answered the phone was so caring and friendly, the technicians were awesome and for everything they did the price was cheap! I will tell everyone what a great job they did and will use them again!\r
Sara

3
★★★★★

The people who answered the phone was so caring and friendly, the technicians were awesome and for everything they did the price was cheap! I will tell everyone what a great job they did and will use them again!\r
Sara

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There was a 49 dollar service fee which I agreed to.( $49 is additional to the work ). I knew the problem and told the tech when he came out. He opens a book with the pricing three times higher than what normal plumbers would charge. And

3
★★★★★

There was a 49 dollar service fee which I agreed to.( $49 is additional to the work ). I knew the problem and told the tech when he came out. He opens a book with the pricing three times higher than what normal plumbers would charge. And

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Avoid this place if you're in the metro east area of Illinois. A ripoff. Needed a faucet installed that I purchased at the store. Called Tiger Plumbing and asked for a price. She said they charge by the job, not by the hour and it will

3
★★★★★

Avoid this place if you're in the metro east area of Illinois. A ripoff. Needed a faucet installed that I purchased at the store. Called Tiger Plumbing and asked for a price. She said they charge by the job, not by the hour and it will

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This company was called out to find a leak underneath my house. The plumber said there was no problem with the pluming and blamed it on the air conditioning ducts condensating. I then had a Heating/Air company come out, and they said that

3
★★★★★

This company was called out to find a leak underneath my house. The plumber said there was no problem with the pluming and blamed it on the air conditioning ducts condensating. I then had a Heating/Air company come out, and they said that

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At first I didn't see much value in signing up for an Annual Service Club, but the first time I needed a plumber I called them. I was surprized to see how quickly they responded to my call, explained my options, and then told me how much I had "banked" towards the repair I needed. Turned out to be a great investment! Will be a Tiger customer for life!

5
★★★★★

At first I didn't see much value in signing up for an Annual Service Club, but the first time I needed a plumber I called them. I was surprized to see how quickly they responded to my call, explained my options, and then told me how much I had "banked" towards the repair I needed. Turned out to be a great investment! Will be a Tiger customer for life!

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.

These guys came right out and took care of the leak right away. I was surprised they could make it out the same day because every one else I called said it would be the next morning since I was calling late afternoon. Repair turned out to be quick and relatively inexpensive too. Thanks Tiger Plumbing Services.

2
★★★★★

These guys came right out and took care of the leak right away. I was surprised they could make it out the same day because every one else I called said it would be the next morning since I was calling late afternoon. Repair turned out to be quick and relatively inexpensive too. Thanks Tiger Plumbing Services.

Pros: same day service

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Tiger Plumbing had the most polite service technician I have ever had in my home. He wore shoe covers to protect my flooring and took time to do the job right the first time. I will always call Tiger!

5
★★★★★

Tiger Plumbing had the most polite service technician I have ever had in my home. He wore shoe covers to protect my flooring and took time to do the job right the first time. I will always call Tiger!

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Hats off to your company! The techs and installers' professionalism was great. The office has wonderful people. Thanks bringing back the caring service along with the latest technology all in one phone call.

5
★★★★★

Hats off to your company! The techs and installers' professionalism was great. The office has wonderful people. Thanks bringing back the caring service along with the latest technology all in one phone call.

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Since there is no minus star designation. I will attempt to submit this review with no stars. On Thurs 3/20/08 I entered their office in an attempt to purchase a toilet fill valve part that was leaking. I was told initially that there was a life time warranty on the assembly when it was originally replaced by them. I did not wish to wait, or pay for a service call given the exorbitant amount they had charged previously. I am fully aware that while the part may be covered , the labor charge is not. I would rather buy the part and do it myself. I was told by a large very surly individual that the part never wears out with no offer of a fix, and very smugly told "I will put this right back in your hand and you have voided your warranty." I informed him that given my previous experience with the firm that this was exactly the kind of treatment I expected. Assuming they would not be very cooperative I had already purchased a complete new assembly from one of the big box stores, but stopped by Tiger just in case they would sell me a part that is only held in by one thumb screw instead of having to replace the whole assembly. Being totally disgusted and angered, I went back in and told them that I had already bought a whole new assembly of a diifferent design and did angrily shake it at them. I also informed them I would never use them again or recommend them. The large surly fellow actually charged out of the office door onto the parking lot as I was pulling away. My question is, if that part never wears out, and never needs replacing, why is it only held in by a thumbscrew with about 3 threads? Why didn't he simply sell me the part or at least offer something constuctive. It was the poorest customer service attitude I have ever dealt with in my life. It so happened I held a special event hosting about a hundred local people that weekend ,and I made sure that my experiences with Tiger were shared with most.

0
★☆☆☆☆

Since there is no minus star designation. I will attempt to submit this review with no stars. On Thurs 3/20/08 I entered their office in an attempt to purchase a toilet fill valve part that was leaking. I was told initially that there was a life time warranty on the assembly when it was originally replaced by them. I did not wish to wait, or pay for a service call given the exorbitant amount they had charged previously. I am fully aware that while the part may be covered , the labor charge is not. I would rather buy the part and do it myself. I was told by a large very surly individual that the part never wears out with no offer of a fix, and very smugly told "I will put this right back in your hand and you have voided your warranty." I informed him that given my previous experience with the firm that this was exactly the kind of treatment I expected. Assuming they would not be very cooperative I had already purchased a complete new assembly from one of the big box stores, but stopped by Tiger just in case they would sell me a part that is only held in by one thumb screw instead of having to replace the whole assembly. Being totally disgusted and angered, I went back in and told them that I had already bought a whole new assembly of a diifferent design and did angrily shake it at them. I also informed them I would never use them again or recommend them. The large surly fellow actually charged out of the office door onto the parking lot as I was pulling away. My question is, if that part never wears out, and never needs replacing, why is it only held in by a thumbscrew with about 3 threads? Why didn't he simply sell me the part or at least offer something constuctive. It was the poorest customer service attitude I have ever dealt with in my life. It so happened I held a special event hosting about a hundred local people that weekend ,and I made sure that my experiences with Tiger were shared with most.

More about Tiger Plumbing Svc

Tiger Plumbing, Heating and Air Conditioning Services takes pride in being your preferred local plumber! In fact, more homeowners in the St. Louis Metro East communities we serve, say they would call us again before any other plumbing, heating or air conditioning service! We take special pride that when you hire us for your plumbing work, our entire company works hard to make sure your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. We appreciate you, our customers, value your business, and respect how hard you work to provide for your home and family. Our prices are determined by the job, not by the hour. When we tell you a price, that is the price. Your satisfaction is guaranteed. If you're not happy with the work we've done for you, we will make it right for you. From the professionalism of our customer service representatives who answer our telephones with "How can I make you SMILE?", to the dedication of our field personnel who work tireless hours in often less than pleasant circumstances, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. In return for your trust, we pledge to always tell you up front what your cost will be to complete your job correctly. We make it a point to go over any details or limitations of a plumbing service proposal that will affect your enjoyment of the end result. You are told exactly what to expect up front. We back this philosophy with our exclusive written guarantee when choosing TIGER PLUMBING, HEATING & AIR CONDITIONING SERVICES to contract your job: We have a 100% Satisfaction Guarantee. If our plumbers smoke or swear in your home; are not drug-free; do not wear shoe covers or leave your home without cleaning up, you do not pay for the service. If a repair fails in the first year, we will repair it again absolutely free. Compare our guarantee with the limitations, fine print and exclusions other companies tend to use to back their work today. Others will typically guarantee only the functionality of the equipment--not your satisfaction with the process or that the finished job lives up to your expectations. This is why TIGER PLUMBING, HEATING & AIR CONDITIONING SERVICES continues growing with more satisfied customers each and every year. Give us a call for your service needs and see what you've been missing.

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