Naperville Kountry Kennels

★★★☆☆
  • 1804 S Washington St

    Naperville, IL 60565

    Map & Directions
  • 630-983-6656

About Naperville Kountry Kennels

Hours
Mon 8am-5pm ; Tue 8am-5pm ; Wed 8am-1pm ; Thu 8am-5pm ; Fri 8am-5pm ; Sat 8am-1pm ; Sun Closed

Pets & Animals

Pets & Animals
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VERY BAD. We dropped our dog off for 4 days. He wears a training prong collar, which at our first visit we listed in our file that he cannot wear for long periods of time. They left the training collar on him the entire 4 days. My dog has puncture holes in his neck. I called the owner, who said "we didn't do nothing wrong" and hung up on me. I'm furious. My dog was tortured.
If they are animal experts, why wouldn't they have taken it off???

1
★☆☆☆☆

VERY BAD. We dropped our dog off for 4 days. He wears a training prong collar, which at our first visit we listed in our file that he cannot wear for long periods of time. They left the training collar on him the entire 4 days. My dog has puncture holes in his neck. I called the owner, who said "we didn't do nothing wrong" and hung up on me. I'm furious. My dog was tortured.
If they are animal experts, why wouldn't they have taken it off???

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I used this kennel twice ,first time was about 6 years ago with a 11 year old Husky, second time was this week for spring break with 2 Aussies. BOTH TIMES MY DOGS CAME HOME WITH KENNEL COUGH!!!! This is caused by lack of ventilation . If you never seen a dog with kennel cough its not a pretty sight, let alone trying to follow your dog around to catch the mucus as they cough it up. As they cough it up it, looks like a case of the dry heaves.And yes we had all the proper shots

1
★☆☆☆☆

I used this kennel twice ,first time was about 6 years ago with a 11 year old Husky, second time was this week for spring break with 2 Aussies. BOTH TIMES MY DOGS CAME HOME WITH KENNEL COUGH!!!! This is caused by lack of ventilation . If you never seen a dog with kennel cough its not a pretty sight, let alone trying to follow your dog around to catch the mucus as they cough it up. As they cough it up it, looks like a case of the dry heaves.And yes we had all the proper shots

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We have been boarding our mini dachshund here for several years. When you first pull in you can see the very large yard for the dogs to play in and you hear the amount of dogs that are they so you feel confident many owners use this place. The staff is always very sweet and asks lots of questions about your pet. When you first walk in don't be fooled!!! Grooming is right there so its going to smell like wet dog, and the entry way is small because the space is better utilized for the animals. My dog always wags her tail as soon as she walks in and loves playing during her stay.

Remember when you board your dog its best to use flea and tick treatment prior to their stay. And also remember that your dog is probably going to smell after leaving. It is a kennel, there are dogs, even when kept clean smells can still linger. Just be a good pet owner and bathe your dog after.

I recommend this place over Petsmarts Petshotels because the people here have been doing this for years. Most petshotel managers simply get a training class and then they are sudden experts. Im not knowing petshotel as ive used them before, but I always feel more comfortable leaving a family member with someone a bit more experience in all different situations.

Enjoy!

5
★★★★★

We have been boarding our mini dachshund here for several years. When you first pull in you can see the very large yard for the dogs to play in and you hear the amount of dogs that are they so you feel confident many owners use this place. The staff is always very sweet and asks lots of questions about your pet. When you first walk in don't be fooled!!! Grooming is right there so its going to smell like wet dog, and the entry way is small because the space is better utilized for the animals. My dog always wags her tail as soon as she walks in and loves playing during her stay.

Remember when you board your dog its best to use flea and tick treatment prior to their stay. And also remember that your dog is probably going to smell after leaving. It is a kennel, there are dogs, even when kept clean smells can still linger. Just be a good pet owner and bathe your dog after.

I recommend this place over Petsmarts Petshotels because the people here have been doing this for years. Most petshotel managers simply get a training class and then they are sudden experts. Im not knowing petshotel as ive used them before, but I always feel more comfortable leaving a family member with someone a bit more experience in all different situations.

Enjoy!

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We have been using Naperville Kountry Kennels for several years. We had a 9 year old chocolate lab who was on seizure meds later in his life, and he was always treated very well here. Was always very excited to be dropped off, never seemed upset. That dog has since passed, and we now have an almost 3 year old Chocolate who also loves this Kennel. He is a HUGE baby, but he gets extremely excited when we pull in. If you don't like how your dog smells when you pick him up (it's a kennel people, come on!) have them bathe your dog the day you pick him up. It's a few extra $$ but worth it. They always remember my dog and welcome him with open arms, and are sad to see him leave. He'll be staying there for 10 days for our ski trip to CO next week and I KNOW he's in good hands and will not worry about him.

4
★★★★☆

We have been using Naperville Kountry Kennels for several years. We had a 9 year old chocolate lab who was on seizure meds later in his life, and he was always treated very well here. Was always very excited to be dropped off, never seemed upset. That dog has since passed, and we now have an almost 3 year old Chocolate who also loves this Kennel. He is a HUGE baby, but he gets extremely excited when we pull in. If you don't like how your dog smells when you pick him up (it's a kennel people, come on!) have them bathe your dog the day you pick him up. It's a few extra $$ but worth it. They always remember my dog and welcome him with open arms, and are sad to see him leave. He'll be staying there for 10 days for our ski trip to CO next week and I KNOW he's in good hands and will not worry about him.

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to all of you who say this is a bad place, please visit the back before you say more. i used to work here and we treat the dogs and cats with all the respect you do. i have never heard of any animal breaking a bone in this place, and all the groomers are all very careful. i even board my dogs here. and the owner is always here, we can never get rid of her. She is very respectful to all your animals.

5
★★★★★

to all of you who say this is a bad place, please visit the back before you say more. i used to work here and we treat the dogs and cats with all the respect you do. i have never heard of any animal breaking a bone in this place, and all the groomers are all very careful. i even board my dogs here. and the owner is always here, we can never get rid of her. She is very respectful to all your animals.

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0 out of 1 people found this review helpful.

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We have been clients for 8 years and reccommend Kountry Kennels to everyone we know;. Jeanne the owners couldn't be nicer. They all love the dogs and we can tell our dogs love it they jump out of the car and never so goodbye when we leave them . Great job to all.

4
★★★★☆

We have been clients for 8 years and reccommend Kountry Kennels to everyone we know;. Jeanne the owners couldn't be nicer. They all love the dogs and we can tell our dogs love it they jump out of the car and never so goodbye when we leave them . Great job to all.

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I had to board my dog here for 6 weeks and he was treated very well. It does smell like dog when you first enter, but that's because the grooming is in the room right by the front desk. It doesn't smell like urine! This is the only kennel where my dog doesn't get upset; he goes willingly with the attendant when taken to his kennel. I have had to board my dog at other kennels when this place is full and he does not go willingly with those attendants. The staff is always very friendly (especially the owner!) We try not to board our dog anywhere else!! He gets a quality grooming job here as well.

5
★★★★★

I had to board my dog here for 6 weeks and he was treated very well. It does smell like dog when you first enter, but that's because the grooming is in the room right by the front desk. It doesn't smell like urine! This is the only kennel where my dog doesn't get upset; he goes willingly with the attendant when taken to his kennel. I have had to board my dog at other kennels when this place is full and he does not go willingly with those attendants. The staff is always very friendly (especially the owner!) We try not to board our dog anywhere else!! He gets a quality grooming job here as well.

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I have 2 rather high maintainance dogs, one of which is blind and in need of medication twice daily. They have treated my dogs with kindness and caring.

I got a tour the first time I was there. It wasn't disgusting, but it was a kennel. Maybe if you live in Naperville, you couldn't handle the doggy odor because your dogs never smell, except of cologne. This place was cleaner than most, and well kept.

As I mentioned, the one dog requires insulin 2x a day. They kept his schedule and I picked him up as healthy as he day I left him.

Any telephone inquiries while we were gone about how they were doing answered fully, truthfully, and in a friendly manner.

As a pet owner, you should hesitate to leave them with just anyone. With this establishment, I have always gone on vacation with great piece of mind that they are getting the best of care and attention.

5
★★★★★

I have 2 rather high maintainance dogs, one of which is blind and in need of medication twice daily. They have treated my dogs with kindness and caring.

I got a tour the first time I was there. It wasn't disgusting, but it was a kennel. Maybe if you live in Naperville, you couldn't handle the doggy odor because your dogs never smell, except of cologne. This place was cleaner than most, and well kept.

As I mentioned, the one dog requires insulin 2x a day. They kept his schedule and I picked him up as healthy as he day I left him.

Any telephone inquiries while we were gone about how they were doing answered fully, truthfully, and in a friendly manner.

As a pet owner, you should hesitate to leave them with just anyone. With this establishment, I have always gone on vacation with great piece of mind that they are getting the best of care and attention.

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I take my dogs there all the time, and have been for years. They are very helpful and friendly. They offer free tours of the kennel anytime. It is a very clean place, and the place fills up quickly so book as early as you can. I book a year in advance for the holidays.
They are now specializing in Whirlpool therapy, and it's the only place in Naperville that pampers your dogs this way. If you have arthritic dogs you got to check it out. I read through the other reviews on this place and there is no way that any of the negatives are true. I think people are trying to get their services for cheaper or even free. Let's face it, if you are a dog lover any reasonable price for services is well worth it. This place rocks

5
★★★★★

I take my dogs there all the time, and have been for years. They are very helpful and friendly. They offer free tours of the kennel anytime. It is a very clean place, and the place fills up quickly so book as early as you can. I book a year in advance for the holidays.
They are now specializing in Whirlpool therapy, and it's the only place in Naperville that pampers your dogs this way. If you have arthritic dogs you got to check it out. I read through the other reviews on this place and there is no way that any of the negatives are true. I think people are trying to get their services for cheaper or even free. Let's face it, if you are a dog lover any reasonable price for services is well worth it. This place rocks

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We have taken our dogs to Naperville Kountry Kennels for several years and we couldn't be more happy with the care they receive there! They have indoor and outdoor runs and a large fenced-in grassy play area. They remember your dogs' names and treat your pets as their own.

5
★★★★★

We have taken our dogs to Naperville Kountry Kennels for several years and we couldn't be more happy with the care they receive there! They have indoor and outdoor runs and a large fenced-in grassy play area. They remember your dogs' names and treat your pets as their own.

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.

People that work there are not friendly. I felt so bad dropping my dog off there. We brought toys for him and never got them back when we went to pick him up. I can't a place like this is actually in business in Naperville.

1
★☆☆☆☆

People that work there are not friendly. I felt so bad dropping my dog off there. We brought toys for him and never got them back when we went to pick him up. I can't a place like this is actually in business in Naperville.

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I took my dog in for a nail clipping and he came home with a broken leg. I called them multiple times to discuss and they refused to talk to me. The owner was "never available" and never would return the call. I called many many times and visited, but never could get even a call back or a response.
Even zero stars would be a generous rating. Stay away from this place!

1
★☆☆☆☆

I took my dog in for a nail clipping and he came home with a broken leg. I called them multiple times to discuss and they refused to talk to me. The owner was "never available" and never would return the call. I called many many times and visited, but never could get even a call back or a response.
Even zero stars would be a generous rating. Stay away from this place!

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This is going back a few years but I still feel the need to share this horrific story with all of Naperville. All I know is that back in the summer of June 1999 I dropped off my two dogs to "Naperville Kountry Kennel" clean...well groomed...and very happy. However, when I went to pick them up they were COVERED with urine...shaved under their bellies raw... and needless to say filthy!! I also would like to say they were COVERED WITH MAGGOTS!!!! Yes...I said maggots. Believe me I still have the Vet bill to prove it. So...for all you animal lovers please find another place to bring your pets. This place is really not good.

1
★☆☆☆☆

This is going back a few years but I still feel the need to share this horrific story with all of Naperville. All I know is that back in the summer of June 1999 I dropped off my two dogs to "Naperville Kountry Kennel" clean...well groomed...and very happy. However, when I went to pick them up they were COVERED with urine...shaved under their bellies raw... and needless to say filthy!! I also would like to say they were COVERED WITH MAGGOTS!!!! Yes...I said maggots. Believe me I still have the Vet bill to prove it. So...for all you animal lovers please find another place to bring your pets. This place is really not good.

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We call Naperville Kountry Kennels the "Kountry Club". We have a standard poodle and a miniature - they both get very excited about visiting for grooming and for boarding. The owner and employees treat them both like royalty! It's all about the dogs! The kennels fill up during holidays, so book early!

PROS: They love animals and our animals love them!
CONS: Kennels fill up during holidays so you have to book way in advance.

4
★★★★☆

We call Naperville Kountry Kennels the "Kountry Club". We have a standard poodle and a miniature - they both get very excited about visiting for grooming and for boarding. The owner and employees treat them both like royalty! It's all about the dogs! The kennels fill up during holidays, so book early!

PROS: They love animals and our animals love them!
CONS: Kennels fill up during holidays so you have to book way in advance.

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.

I went to Naperville Kountry Kennel to check it out before boarding my dog for a holiday vacation. As soon as you open the door, the smell would like to knock you out. It smells heavily of urine and wet dog smell. I was not offered a tour of any kind, but what I did see of the front end area was fairly dirty, and again, very stinky.

2
★★☆☆☆

I went to Naperville Kountry Kennel to check it out before boarding my dog for a holiday vacation. As soon as you open the door, the smell would like to knock you out. It smells heavily of urine and wet dog smell. I was not offered a tour of any kind, but what I did see of the front end area was fairly dirty, and again, very stinky.

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