PETSMART

★★★☆☆
Find all of your pet supplies at your neighborhood PetSmart store.
  • 500 Broadview Village Sq

    Broadview, IL 60155

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Pets & Animals

Pets & Animals
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PETSMART

6655 W Grand Ave Chicago, IL

3.1667 6
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I take my 5 year old shih-tzu to this grooming salon and I have to say, I am always happy with how she looks! I know my dog is a little hard to handle at times, she doesn't like her nails trimmed and she doesn't like the hair cut on her face. The groomers here are really patient with her, and try to work with her. Other grooming places in the past have just handed her over to me, face not trimmed, and said, "well she wouldn"t let us do it," but this grooming salon always does a great job. I do try to make her appointments on weekdays, because it seems they are really busy on the weekends and it can take longer to drop her off, there's so many people coming and going, and the wait is usually longer than if i were to bring her on a week day.

4
★★★★☆

I take my 5 year old shih-tzu to this grooming salon and I have to say, I am always happy with how she looks! I know my dog is a little hard to handle at times, she doesn't like her nails trimmed and she doesn't like the hair cut on her face. The groomers here are really patient with her, and try to work with her. Other grooming places in the past have just handed her over to me, face not trimmed, and said, "well she wouldn"t let us do it," but this grooming salon always does a great job. I do try to make her appointments on weekdays, because it seems they are really busy on the weekends and it can take longer to drop her off, there's so many people coming and going, and the wait is usually longer than if i were to bring her on a week day.

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Grooming was excellent much better than petco or that other business down harlem.. brought my shih tzu and bichon frise there and they practically transformed from mess to cookie smelling teddy bear (bichon) my little shih tzu was adoreble I loved the bows.. I didn't even ask for bow.. nice touch

5
★★★★★

Grooming was excellent much better than petco or that other business down harlem.. brought my shih tzu and bichon frise there and they practically transformed from mess to cookie smelling teddy bear (bichon) my little shih tzu was adoreble I loved the bows.. I didn't even ask for bow.. nice touch

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reply to Nacy M, sorry your experience was bad, I have taken my Aussie there for grooming several times and never had any incidents

4
★★★★☆

reply to Nacy M, sorry your experience was bad, I have taken my Aussie there for grooming several times and never had any incidents

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scary!!!Never take you pet to this location!!!My dog had to go to hospital since the groomer was freshly out of school and did not know how to use clippers but surely didnt know how to use scissors and cut my dog had to have stitches, then after calling since i was home from the hospital and found ther to be 3 more areas she was nipped at they just didnt need stitches.. NO ONE has called me back not corp. not the district manager or the broadveiw manager..

1
★☆☆☆☆

scary!!!Never take you pet to this location!!!My dog had to go to hospital since the groomer was freshly out of school and did not know how to use clippers but surely didnt know how to use scissors and cut my dog had to have stitches, then after calling since i was home from the hospital and found ther to be 3 more areas she was nipped at they just didnt need stitches.. NO ONE has called me back not corp. not the district manager or the broadveiw manager..

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They do not feed other than crickets. I was at the store 3 times inquiring about the Leopard Geckos.
1. 1st time there was no available food, I addressed the issue to the gentlemen on duty.
2. 2nd time, same scenario, I asked for the manager of the store. He reassure me that he would remind everyone that they should be fed meal worms.
3. 3rd time same scenario, the juvenies were under-developed, small, asked about feeding meal worms, other foods. Manager of the department tole me that they only feed crickets to the geckos. The gecko cage had a price of $29.00 Leopard Geckos, asked about the larger gecko, no one knew the price as it was a blizzard gecko.

Sorry I will take my pet needs to another establishment. My pet expenses cost approximately 200.00 or more per month. Will also advise my friends of the prolems in this store.
Babies were extremely small and were kept with a large blizzard gecko. Personnel working in the speicality area had no idea of the cost of the blizzard gecko.

It seems everyone

PROS: The personnel pretend to know what they are talking about.
CONS: Cage was very dirty on one occasion - Do the personnel get much training

2
★★☆☆☆

They do not feed other than crickets. I was at the store 3 times inquiring about the Leopard Geckos.
1. 1st time there was no available food, I addressed the issue to the gentlemen on duty.
2. 2nd time, same scenario, I asked for the manager of the store. He reassure me that he would remind everyone that they should be fed meal worms.
3. 3rd time same scenario, the juvenies were under-developed, small, asked about feeding meal worms, other foods. Manager of the department tole me that they only feed crickets to the geckos. The gecko cage had a price of $29.00 Leopard Geckos, asked about the larger gecko, no one knew the price as it was a blizzard gecko.

Sorry I will take my pet needs to another establishment. My pet expenses cost approximately 200.00 or more per month. Will also advise my friends of the prolems in this store.
Babies were extremely small and were kept with a large blizzard gecko. Personnel working in the speicality area had no idea of the cost of the blizzard gecko.

It seems everyone

PROS: The personnel pretend to know what they are talking about.
CONS: Cage was very dirty on one occasion - Do the personnel get much training

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I loved the cleanliness of the store along with the huge selection. It doesn't have the "personal" feel that a privately owned pet shop has. They did have everything I was looking for as well and some very helpfull staff. The only downside is they don't have the knowledge that I was hoping for. While I was impressed with the selection, I wasn't impressed with the knowledge of the staff.

3
★★★☆☆

I loved the cleanliness of the store along with the huge selection. It doesn't have the "personal" feel that a privately owned pet shop has. They did have everything I was looking for as well and some very helpfull staff. The only downside is they don't have the knowledge that I was hoping for. While I was impressed with the selection, I wasn't impressed with the knowledge of the staff.

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Products and services for dogs, cats, birds, fish, reptiles and small animals. Pet adoption, grooming and training are also available.

 

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