Underwater Safaris

★★☆☆☆
  • 2950 N Lincoln Ave

    Chicago, IL 60657

    Map & Directions
  • 773-348-3999

About Underwater Safaris

Hours
Sun 12pm-5pm, Mon-Fri 11am-7pm, Sat 10am-5pm

Sports & Recreation

Sports & Recreation
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Every time I call or stop into this store I am treated like I am interrupting something. I wish they would not treat customers like an annoyance. I have taken 1 class from them, and I won't be signing up for any more from them.

1
★☆☆☆☆

Every time I call or stop into this store I am treated like I am interrupting something. I wish they would not treat customers like an annoyance. I have taken 1 class from them, and I won't be signing up for any more from them.

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I don't even know where to begin.

The staff is FANTASTIC. The staff is composed of a variety of people with different experiences and backgrounds. I didn't have the experience that the other reviewers had. My instructor was very respectful, professional, and FUN. Even though I was a bit nervous about scuba diving, my instructor (Peg) took my concerns seriously, and helped me work through my issues.

The store staff are all divers and they know everything about every piece of gear. I am not a fan of online shopping when it comes to something that will keep me alive underwater. I was able to touch the items and to ask questions about each and every piece of gear. Jason (store manager) gave his honest opinion as well as facts for some of my general questions. While he could have sold me a more expensive piece of gear, he was honest enough to direct me towards another piece of gear that would suit my purposes and it was less expensive.

I plan to continue my diving education with Underwater Safaris, and I have direct many of my friends to the shop.

5
★★★★★

I don't even know where to begin.

The staff is FANTASTIC. The staff is composed of a variety of people with different experiences and backgrounds. I didn't have the experience that the other reviewers had. My instructor was very respectful, professional, and FUN. Even though I was a bit nervous about scuba diving, my instructor (Peg) took my concerns seriously, and helped me work through my issues.

The store staff are all divers and they know everything about every piece of gear. I am not a fan of online shopping when it comes to something that will keep me alive underwater. I was able to touch the items and to ask questions about each and every piece of gear. Jason (store manager) gave his honest opinion as well as facts for some of my general questions. While he could have sold me a more expensive piece of gear, he was honest enough to direct me towards another piece of gear that would suit my purposes and it was less expensive.

I plan to continue my diving education with Underwater Safaris, and I have direct many of my friends to the shop.

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.

I signed up for the diving class and purchased my diving equipment set at the store. The instructor seemed to have a lot of diving experience but was only a fair teacher. We rushed through the fundamentals so we could practice in the pool, but then he picked on people who made mistakes. He was trying to drive home the seriousness of safety precautions, but I think it just increased everyone's stress level.
I had to quit the class midway, and did not receive much in the way of a refund. The fact that I had spent so much money--in addition to the substantial class fee, you have to buy fins, snorkel and mask--and had nothing to show for it left me with a lot of bad feeling.

PROS: location
CONS: price, instruction style

2
★★☆☆☆

I signed up for the diving class and purchased my diving equipment set at the store. The instructor seemed to have a lot of diving experience but was only a fair teacher. We rushed through the fundamentals so we could practice in the pool, but then he picked on people who made mistakes. He was trying to drive home the seriousness of safety precautions, but I think it just increased everyone's stress level.
I had to quit the class midway, and did not receive much in the way of a refund. The fact that I had spent so much money--in addition to the substantial class fee, you have to buy fins, snorkel and mask--and had nothing to show for it left me with a lot of bad feeling.

PROS: location
CONS: price, instruction style

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John, the instructor, rushed through the demonstrations and classroom. When students didn't grasp the concepts immediately, he became impatient and made condescending remarks in front of the class. He was obviously in a rush to end class early so he could watch the football game. He referred to the women as "Babes." Also, instead of spending extra time to properly weight a student, John told him "Man, I've never seen that before. You have xx weights on you, and you're still buoyant."

The pool was cloudy (e.g. debris and small clumps of hair), locker rooms were cramped and dirty. Also, some of the equipment wasn't working properly (e.g. a student's BCD didn't work properly, and instead of having the student change into a different one, he was brought to the the shallow end to learn the skill to save time). If you're considering Underwater Safaris, I would think twice or make sure you get a different instructor.

PROS: Convenient Location
CONS: Bad instructor, dirty pool & locker rooms, poorly maintained equipment

1
★☆☆☆☆

John, the instructor, rushed through the demonstrations and classroom. When students didn't grasp the concepts immediately, he became impatient and made condescending remarks in front of the class. He was obviously in a rush to end class early so he could watch the football game. He referred to the women as "Babes." Also, instead of spending extra time to properly weight a student, John told him "Man, I've never seen that before. You have xx weights on you, and you're still buoyant."

The pool was cloudy (e.g. debris and small clumps of hair), locker rooms were cramped and dirty. Also, some of the equipment wasn't working properly (e.g. a student's BCD didn't work properly, and instead of having the student change into a different one, he was brought to the the shallow end to learn the skill to save time). If you're considering Underwater Safaris, I would think twice or make sure you get a different instructor.

PROS: Convenient Location
CONS: Bad instructor, dirty pool & locker rooms, poorly maintained equipment

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