Dominick's Pizza

★★★★★
  • 139 W St Charles Rd

    Villa Park, IL 60181

    Map & Directions
  • 630-832-6929

About Dominick's Pizza

Hours
M-W 10:30am-11pm, Th 2:30am-11pm, F 10:30am-midnight, Sa 4pm-midnight, Su 4pm-10pm

Food

Food
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5 6
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GREAT FOOD! SERVICE! Good for families! Love their cozy little dining area and their deelish wine! ;)

3
★★★★★

GREAT FOOD! SERVICE! Good for families! Love their cozy little dining area and their deelish wine! ;)

.

This pizza place has very poor customer service. My husband and I usually order a panzerotti and mushrooms which comes to $12.50 and we use our coupon for free soda on an order over $12.00. Sunday we had a friend over and he ordered with

3
★★★★★

This pizza place has very poor customer service. My husband and I usually order a panzerotti and mushrooms which comes to $12.50 and we use our coupon for free soda on an order over $12.00. Sunday we had a friend over and he ordered with

.

Best italian food i've had by far . Especially for carry out and delivery. So many options from healthy to the old fashioned sauce mom used to make when you were a kid . Everybody is always nice and personable, from the desserts to the

3
★★★★★

Best italian food i've had by far . Especially for carry out and delivery. So many options from healthy to the old fashioned sauce mom used to make when you were a kid . Everybody is always nice and personable, from the desserts to the

.

I have lived in Villa Park all my life, out of the dozens of pizza places that have come and gone, I find myself always coming back to Dominick's. The food is always good, and they are always accomodating to my family's special requests,

3
★★★★★

I have lived in Villa Park all my life, out of the dozens of pizza places that have come and gone, I find myself always coming back to Dominick's. The food is always good, and they are always accomodating to my family's special requests,

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being new to the area i've tried a lot of pizza places in town. because a lot of them are closed on monday. i had gone over to the next town and was pleasantly surprised when i came across Dominicks Pizza. they have a special on pizza that

3
★★★★★

being new to the area i've tried a lot of pizza places in town. because a lot of them are closed on monday. i had gone over to the next town and was pleasantly surprised when i came across Dominicks Pizza. they have a special on pizza that

.

My family and I are now EX-Dominick??s Pizza customers. We had been ordering from them regularly for about three years. We have always loved the pizza and have never had any problems until today. We have even catered two most likely three big parties and were planning on having them cater my nephew??s birthday party again next week. After the horrible experience we just had we will never order from them again!
This Christmas weekend, we ordered one extra large pizza and one medium pizza for us and our extended family visiting from Columbia, MO. The extra large pizza was completely smashed and totally inedible. My sister called and told the woman on the other end of the phone what happened, and she said we will send a new pizza out right away. We received the new pizza at 8:15 and I called back to ask for a $10.00 discount off of the next order. She put the manager on and he said, let me look up your ordering history.
This is where I knew this wasn??t going to end well. He informed me the last three orders were for one extra large pizza. I asked him if he thought it was fair, knowing our ordering history, that we want $10 off our next order. I proceeded to tell him that we have relatives in from out of town and small children waiting up to eat dinner and 8:15 is too late. Needless to say, he refused my request of a $10.00 discount on the grounds of there usual policy IS to discount $10.00, but since we returned the damaged pizza, untouched, for a new one, it no longer applied.
Seriously?! I told him that we will be ordering from Lou Malnatis from now on. The Dominick??s Pizza manager decided that we were expendable customers, and made it clear that he didn??t care if we took our business else ware. My family and I will now make it a point of no longer raving about how great Dominick's Pizza is. Instead, anytime someone mentions ordering pizza, we tell the story of the year our Christmas weekend was ruined by ill-mannered staff and management that clearly don't give a crap about there regular customers. I have never complained over the phone or publicly about any restaurant, and I am sorry to say that Dominick??s is the first.

Sincerely,

VERY Disappointed

0
★☆☆☆☆

My family and I are now EX-Dominick??s Pizza customers. We had been ordering from them regularly for about three years. We have always loved the pizza and have never had any problems until today. We have even catered two most likely three big parties and were planning on having them cater my nephew??s birthday party again next week. After the horrible experience we just had we will never order from them again!
This Christmas weekend, we ordered one extra large pizza and one medium pizza for us and our extended family visiting from Columbia, MO. The extra large pizza was completely smashed and totally inedible. My sister called and told the woman on the other end of the phone what happened, and she said we will send a new pizza out right away. We received the new pizza at 8:15 and I called back to ask for a $10.00 discount off of the next order. She put the manager on and he said, let me look up your ordering history.
This is where I knew this wasn??t going to end well. He informed me the last three orders were for one extra large pizza. I asked him if he thought it was fair, knowing our ordering history, that we want $10 off our next order. I proceeded to tell him that we have relatives in from out of town and small children waiting up to eat dinner and 8:15 is too late. Needless to say, he refused my request of a $10.00 discount on the grounds of there usual policy IS to discount $10.00, but since we returned the damaged pizza, untouched, for a new one, it no longer applied.
Seriously?! I told him that we will be ordering from Lou Malnatis from now on. The Dominick??s Pizza manager decided that we were expendable customers, and made it clear that he didn??t care if we took our business else ware. My family and I will now make it a point of no longer raving about how great Dominick's Pizza is. Instead, anytime someone mentions ordering pizza, we tell the story of the year our Christmas weekend was ruined by ill-mannered staff and management that clearly don't give a crap about there regular customers. I have never complained over the phone or publicly about any restaurant, and I am sorry to say that Dominick??s is the first.

Sincerely,

VERY Disappointed

Cons: Rude management.

 

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