Plaza Tire Service

★★★☆☆
  • 702 W Main St

    Benton, IL 62812

    Map & Directions
  • 618-435-3900

Automotive

Automotive
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3.0 1
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I went to Plaza Tire in Benton for 4 new tires on my van. The service was excellent, the new manager very easy to work with. I got a great deal on 4 new tires. However, 2 of the 4 tires kept losing air. I called the place several times. They replaced one after it blew, and I had to pay for half the cost. the second tire kept losing air and they said I could have to buy another one. After writing the corperate office, I was given another tire free. This place specializes in tires, so I was upset when they didn't work with me after giving me faulty tires until I hit management stage. The price for the tires was an over all great deal, though I was not satisfied with the product.

PROS: good price, friendly service
CONS: not too willing to work with faulty merchandise with the customer

3
★★★☆☆

I went to Plaza Tire in Benton for 4 new tires on my van. The service was excellent, the new manager very easy to work with. I got a great deal on 4 new tires. However, 2 of the 4 tires kept losing air. I called the place several times. They replaced one after it blew, and I had to pay for half the cost. the second tire kept losing air and they said I could have to buy another one. After writing the corperate office, I was given another tire free. This place specializes in tires, so I was upset when they didn't work with me after giving me faulty tires until I hit management stage. The price for the tires was an over all great deal, though I was not satisfied with the product.

PROS: good price, friendly service
CONS: not too willing to work with faulty merchandise with the customer

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